The theme will not import the demo data to the wordpress application
29 Reviews
the template is with bugs and also the imported data is missing, nothing to import, i want a refund
After installation of the theme, none of the theme
s built in styles presented during the preview mode appeared or installed. All that installed was a crap site that is difficult to improve.
picutres are missing and their website do norexists
*** Even if the theme did not work straight out of the box to say so the support imported and fixed the issues with the theme in about 2 days and is good now.
Doesn't work. The parent loads fine, but the Child errors and you cannot move forward with installing. Either the directions or software needs to be updated to work with WP 5.7 and newer.
Author response
Your server is running with low resources as said in your ticket on our support site. Increase max_execution_time and you will be able to import the demo.
I have to say that this is a very bad purchase. The import demo is incomplete and the page cannot be modified. After clicking Update, nothing happens
Hello,
is it possible to use Elementor with this theme?
I tried to start Elementor after acitvating this theme, but it´s just loading all the time.
Thank you.
Author response
Hi,
it is possible to use Elementor, but in that case, you will not be able to use built-in widgets made for Unyson page builder. If you want to run both page builders, you will need to increase server limits.
Cheers!
Trying to modify your demo package has been the worst. I am unable to save any of my updates to the preloaded content. Unyson might be the problem but I'm so tired of troubleshooting. I have a campaign to run.
After import the demo showing so many Errors on it
Author response
Those errors are on your side.
The documentation is absolute rubbish. There is none. Zero explanation on how to configure, just install. All "documentation" refers back to a help desk knowledge base, STILL with no guide on how to configure or even to import demo content.
The answers to others' questions, when they eventually happen, are opaque and impatient, and no help at all to people coming afterwards looking for the same answers.
DO NOT buy this theme expecting any urgency or helpfulness from the author. I'm not going to even lodge a ticket - I need help NOW, while I'm working on it. An observable waste of money & time. Back to Elegant Themes and Divi for me.
There is little to no documentation about set up and how the site flows. Every theme I have bought before comes with extensive documentation so I can customize on my own. This is a rip off. DO NOT BUY.
Author response
Documentation and knowledgebase on our support site were more than enough for 700+ buyers. If there was a problem and you couldn't find an answer for some reason, you should ask and our support agents would provide appropriate URL with details.
However, thank you for your feedback - we will check to see why our manual wasn't enough for you.
Cheers!
It's a beautiful theme. There are some functions that don't seem as obvious to me as far as changing, but it's worth the hassle to have a site that looks this nice!
Author response
Thank you for your kind words. Please send us your feedback and list of things that should be changed/added and we will do our best to introduce them in future updates.
by vpe1 7 years ago
by KS - Canada 7 years ago
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