80 comments found.
I cannot save my template anymore. It won’t let me save any new templates. It wont’ let me delete of my saved ones either.
Hello,there
Pleaae contace me via support form and let me know about your email on MailBuil. I will check it what happened.
Best regards Akedodee
Hi! Stampready stopped supporting this, any fix?
Hello,There!
This template does not support Stampready now. Sorry for the inconvenience
Best Regards, Akedodee
How do you shift or change text or icon location. Am having issue adding new icon and changing the present once locations
Hello,There!
I have received your email and replied it
Best Regards, Akedodee
Is it possible to create a design using this template, then send it using gmail?
Thank you for purchasing my template
The template should not be sent directly from email clients, because it would insert some code in html templates As a result, the display incorrectly. I may recommend you sending a template with email marketing service provider such as MailChimp and etc, instead sending from Outlook directly.
Best Regards, Akedodee
Hi – I purchased your email template a while back but I am having issues with gmail and yahoo app. See here: https://litmus.com/checklist/public/36ac93b is there anyway to fix this? I hate to use another template.
Thank you for purchasing my template
I have got your email and replied it.
Best Regards, Akedodee
Not sure why, but the “View Online” link and the update preferences/unsubscribe links aren’t working on mailchimp. Is there something I missed?
Thank you for purchasing my template 
You can follow to this link
Insert unsubscribe http://kb.mailchimp.com/merge-tags/using/the-unsubscribe-merge-tag
Insert update preferences http://kb.mailchimp.com/campaigns/design/add-an-update-profile-link
Best Regards, Akedodee
Hi there!
I have problems with scrolling the template. I have tried both Chrome and Edge with same issue…Please fix
Thank you for purchasing my template
Please send me your screenshot and you name on MailBuild via pakpum.investor@gmail.com
Best Regards, Akedodee
Quick and good service! All good now
Hello,There!
Thank you for your compliment.
Best Regards, Akedodee
Hi, I’m interested in buying your template, but want to ensure that it will be responsive when sent from MailChimp and viewed on mobile in a mail app like OWA or Outlook. Can you confirm that or send some screenshots? Thanks.
Thank you for you interesting in my template
Some email clients is not support responsive yet according to https://www.campaignmonitor.com/dev-resources/guides/mobile/#mobile-support.
I have a video the responsive mobile with my template. https://www.youtube.com/watch?v=fVr-6wsZmJABest Regards, Akedodee
thank you for your question
They are different at the design.
Best Regards, Akedodee
Hi, great tool! is it possible to add custom fonts like google fonts? Thank you very much.
Hello,There!
My Mail Build has not been able to add custom fonts, right now.
However; I am working hard for developing and improving my template builder ( MailBuilds ). For The next version of MailBuilds, I’m developing several interesting features to be added in the next version . Which will help you to create templates more easily.
Best Regards, Akedodee
Hi There,
Does this THEME or any other you offer work with CONSTANT CONTACT?
Compatible with MailBuild Builder, MailChimp and CampaignMonitor , Freshmail
Thank you so much.
Thank you for purchasing my template
I must apologize for the delayed response and Thank you for your patience!
You can use regular Html for Constant Contact by creating template with my TemplateBuilder and exporting as Normal html or using the template in package that you download from Themeforest
Learn more How to use email template with Constant Contact : http://support2.constantcontact.com/articles/FAQ/1430 or http://www.youtube.com/watch?v=8KyP6HZIPv8 )
Best Regards, Akedodee
im struggling trying to make this work as whmcs email template, im trying to convert that code to inline email http://zurb.com/ink/inliner.php but doesnt works, but if i try another template of email it does work good
when using the generated .html in templatebuilder2.0 doesnt works, but when i try to use the html inside the .zip of the complete project from themeforest then it works
i just fixed it, the html generated by templatebuilder have this:
<!—[if mso]> <style type=”text/css”> td,span,a{font-family: Arial, sans-serif !important;} </style> <![endif]—>
that is not necessary when i remove that then everything works good
Thank you for purchasing my template
Sorry for the inconvenience
<!—[if mso]> <style type=”text/css”> td,span,a{font-family: Arial, sans-serif !important;} </style> <![endif]—>
This code is used for forcing the Outlook not override fonts to “Times New Roman”
Best Regards, Akedodee
Hi, I’m trying to login on your website http://mailbuild.rookiewebstudio.com/ like the instructions say.
When I enter my email to recover my password, it says “your email is not valid.” Can you help me login and get this sorted please?
Thank you for purchasing my template
Please tell me your name on MailBuild via pakpum.investor@gmail.com I’ll check it what happened
Best Regards, Akedodee
Ok will do.
Hi – I created a custom email using MailBuilds, then I exported the HTML, and imported it into Constant Contact – but when I viewed it in Gmail on mobile, the responsive design didn’t show. What is the mobile/responsive version compatible with?
Thank you for your purchasing my template
Sorry for the delayed response
Gmail all platform is not support responsive yet according to https://www.campaignmonitor.com/dev-resources/guides/mobile/#mobile-support
Best Regards, Akedodee
Hi, just bought and can’t create an account – I get error “Duplicate name or email” I have tried different names and email combinations -
Thank you for purchasing my template
Please let me know your email and name that you signup via pakpum.investor@gmail.com I’ll check it what happened
Best Regards, Akedodee
Sorted thanks
Hi, the header with the logo section will be gone if it go into hotmail, can u have a try n fix it? thanks a lot
Thank you for purchasing my template
Please send me your screenshot and html file via pakpum.investor@gmail.com I’ll check it what happened
Best Regards, Akedodee
Hi!
I have a big problem with template builder. I created a template (campaignmail) in templateBuilder 2.0 but i can’t export it! When i push the export button, the preloader showing up, but do nothing.This is the response code in console log. Uncaught TypeError: Cannot read property ‘outerHTML’ of undefinedv VM1667:1(anonymous function) VM1667:1
Google Chrome under Win 8.1
Please help me, because I can’t download/export my template.
I’m waiting for your response,
Thank you and regards,
Thank you for purchased my template
Please tell me your name on MailBuild via pakpum.investor@gmail.com I will check it what happened
Best Regards, Akedodee
Hello,
I received your email
I’m working to fix this problem right now.
Best Regards, Akedodee
Hi Akedodee! Thank you for your quick response I’m waiting for the update.
Hello,
I fix it already
Best Regards, Akedodee
Thank you, It’s working well Best Regards,
Hi,
you dont have pricing table option, to make server hosting package email newslatter?
and second question, if i buy one like ProductMail builder, then can i also use CampaignMail template builder with same license or it is required to buy new license?
Hello, Thank for your interesting in my template
you dont have pricing table option, to make server hosting package email newslatter?
I do not have pricing table. Because I have been developing the MailBuild that is tools to help my customer create a newsletter easier.
The next version of MailBuild, We’re developing several interesting features to be added in the next version . Which will help you to create templates more easily.
and second question, if i buy one like ProductMail builder, then can i also use CampaignMail template builder with same license or it is required to buy new license?
You need to buy new license for each of item.
License detail
Best Regards, Akedodee
ok, yes you guys have made very good and easy…but i just missing pricing structure here, i sale hosting server so i needed to make newsletter with pricing tables…is there anyway i can add pricing image…? and one more thing how i can increase button size, like example Download button, how i can increase the size?
Hello,
if you would like the table pricing I will add it for you in this template Please tell me what kind of table pricing that you’re looking for
The button can’t increase button size now. however, you can tell me to increase button size for you. in the version I will also add this feature.
Best Regard, Akedodee
Hello,
I want pricing table something like on this link http://sabavoip.com/dedicated-server.php i would appreciate if you can make something like that it would be great help for me. Thank you for making good product, i really like your builder it is very easy to use.
Hello,
When I finished it I will let you know immediately..
Best Regards, Akedodee
Great….you are best bro…thank you..i will be waiting.
Hello Sir,
How i can increase image hight? i tried to upload higher hight size image, but when i replace image its automatic set same old hight…please advice.
Thank you
Hello,
the image have defined a height auto you can use the width to fit image old and use free height.
Best Regards, Akedodee
Hello, any expected time when you going to add pricing table?
Hello,
I really apologize for the delay and thank you for your patience.
I recently come to work. After I was ill with sight problems.
I recently added the table price template for this template.
You can see it by follow below image
Best Regards, Akedodee
hello,
sorry to hear about your health, hope you feel better.
Yes this will work for me, so can you please replace this template on my account so i can use it. thanks
Hello,
I added this template on Mailbuild. you can use it via your MailBuild acoount.
Best Regards, Akedodee
Hello Akedodee,
I just logged on http://mailbuild.rookiewebstudio.com/build and checked build page not showing that pricing table on that.
Please note: i have ProductMail template, and on your store i can see pricing table showing under CompaignMail…so eaither you can add on mine or you can replace my key with CompaignMail.
Thank you for your help.
Hello,
I added on ProductMail
Best Regards, Akedodee
Hi,
I have a problem with the TemplateBuilder:
In the demo account it’s possible to change pictures and textes but when I start my version of the TemplateBuilder it’s not possible. How can I enable MailBuilds so that I can directly change things in the theme?
Best regards
Thank you for purchased my template
Please send me your screenshot via pakpum.investor@gmail.com
I will check it what happened
MailBuild work best on Chrome Browser right now
You can signup MailBuild via http://mailbuild.rookiewebstudio.com/
Best Regards, Akedodee
Hi sory
how want to cancel buy…
i want to buy http://themeforest.net/item/productmail-responsive-email-template/6571800how to change
hi just test..
how in google like normal but in yahoomail like eror bacause no padding
http://screencast.com/t/xrxNV7kkxhCBThank you for you purchasing my template
how want to cancel buy…You need to contact Envato staff for this matter
I have a solution and I will update code for resolve this problem immediately.
Best Regards, Akedodee
