13 comments found.
Hello, i have a lot of problem with php 8, when does this theme support php 8? Because php 7.4 is very old! THX
Hi there, Our theme has been tested and supports PHP 8.0. Please use this version or lower. Thank you.
Hi, 8.0 dont work, same problem with new theme!
You can create a new ticket here https://themelexus.ticksy.com/ and provide us with your website developer’s information for us to check. We have tested with this PHP version https://prnt.sc/vq0iHZLLzmTT and it runs smoothly.
Hello! Great Theme! Why are the tooltips on the hotspot-section hidden? I can’t see any tooltips when I click on the hotspots. Please help!
Hi there, thanks for your interest in our theme. Hotspot section is available on our theme. Please kindly check again on our demo: http://demo2.themelexus.com/camptree/home-3/. For further conversation, please send the detail to our gmail email@example.com, we will check and support you asap. Thank you
I wanted to know, why the theme is not compatible with PHP 8.2? Because I can’t get back the 7.4 and the site should be up to date.
The home 1, home 3 and the other home-pages are broken.. Please fix this!!
This PHP version is not currently compatible with our theme and some other plugins, so when you use this version of PHP, it will cause some unexpected errors.
For your issue, please contact our support team at https://themelexus.ticksy.com/, our support team’ll check and help you.
I already made a ticket: #3216015
Thanks, our support team will check and reply to you asap.
hi, I wating for answer on my ticket 3 days long.. Pls check it
Hi there, We are sorry for our late reply because of our weekend days. Our dev is handling your ticket, he will reply you now. Please wait for his reply and checking. Thanks so much
Hi, I make more tickets… Waiting for ur reply
Yeah, thanks so much
Presale question. 1) Is this theme compatible with Wordpress 6.0.1? 2) Under the variable product options, does the item picture change to the selected color? 3) How does grouped products option handle variable product options. Thank you!
Hi there, Thanks for contacting us. 1. Yes, our theme is compatible with WordPress 6.0.1. 2. Yes, you can follow this documentation: https://woocommerce.com/document/woocommerce-color-and-image-swatches/ 3. No, you can follow this topic: https://wordpress.org/support/topic/add-variable-products-to-grouped-product/
For further question, you can send the detail to our gmail firstname.lastname@example.org, we will check and support you asap. Thanks
hello, help me about the mobile responsiveness of website. It appears different from elementor interface to other mobile devices. What should I do about it?
hi, please check my ticket 3053059
Hi there, our dev is handing your ticket. Pls wait for his checking and his reply. Thanks
Does it support language option? I need the website in 2 languages and button to change it. Thank you
Hi there, Yes, it supports multiple languages. You can install Loco Translate plugin to use. For further conversation, please contact us via email@example.com, we will check and support you asap. Thanks
I have a problem with the footer when I want to make a change the responsive fails
Pre purchase question.
I plan to use this template for renting trekking and safari gears and equipment.
I don’t need my clients t pay online, rather in cash.
Will this theme function better in rental ? and is there an option for pa in cash ?
Hi there, Our theme supports the payments as screenshots: https://ibb.co/74SPjBJ 1. Yes, it’s available in cash 2. No, it’s not available rental function. You have to customize it. For further conversation, please send the detail to our gmail firstname.lastname@example.org, we will check and reply you asap. Thanks
does this theme have an header builder. i want to be able to edit the header
Hi there, We have 04+ premade header with Elementor builder. You can edit header builder easily. For other requirement, please contact us via gmail email@example.com, we will check and help you asap. Thanks
Congratulations on the work.
I didn’t find Home 2, Home 3 and Home 4 on the pages when importing.
How do I change my theme to use Home 2, with the same header and footer?
Thanks a lot
congratulation, best of luck with sales
Thanks so much,
Great Work,Congratulations GLWS
Thanks a lot :)))