ThemeIsland

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228 comments found.

hostoms

hostoms Purchased

?http://prntscr.com/bu9gmo? contact no have format style and want witget in page and post

Hi Ariel, let’s keep this going with your ticket over here: https://themeisland.ticksy.com/ticket/833809

how to change the tophat tagline font color.

Hi syedqadry,

Thanks for the question. Looks like the option needs to be updated. I’ll add this to my update notes, but for now you can do this with a quick snippet. Try adding this to Appearance > Theme Options > Custom CSS:
#section-tophat * {
  color: #afafaf !important;
}
and swap #afafaf with a hex color of your own: http://www.colorpicker.com/

Let me know if that helps! Charlie

Hi, I have a tutorial to update my theme Campus? I have one installed and do not want to lose information. Thank you

Great question! Here are some links that should help out:

For more information on updates and changes made, feel free to check out the Campus | Update Log

Thanks for the answer , updated the issue , the problem is with the visual layout design (visual composer ) does not work please help me . Thank you. My web is www.ibeduca.com

Hi historiador81,

Thanks for filing this with us and I’m sorry to hear about the issues that you ran into. I don’t have any other reports of this, so I unfortunately don’t have answer out of the gate for you, but I’m more than happy to help with the issues that you’re seeing.

01 – First, try running through our Standard Troubleshooting Steps to see if that clears this up for you.

02 – From there, if you are still having issues – please provide some additional information in that article so that I can help out :)

Cheers!
Charlie

Support Policy | Articles | Standard Troubleshooting Steps | File a Support Request

Hello , as an active revolution slider or compar should be to use the templates ?

Hi historiador81,

I apologize but I’m unclear with what you’re asking… If you still need help, I’m happy to provide some notes – but I’ll need some clarification to help illustrate the issue or question that you have.

Cheers!
Charlie

Support Policy | Articles | Standard Troubleshooting Steps | File a Support Request

How active Revolution Slider ? I want to use the premium templates but will not let me , I requested activated by a code. Thank you

Hi historiador81,

Thanks for the question, lets keep this going in your other commend thread.

Hi. How active Revolution Slider ? I want to use the premium templates but will not let me , I requested activated by a code. Thank you

Hi historiador81,

First, check out this article to clarify some things: Premium Plugins FAQ: Do I need a license code? Need the latest version? Support?

So, with the included version (via a developers license on our end) – we are including the plugin – and this does not need to be “activated” to use it as it is used in the demo.

From there, if you are trying to used their premium templates – the ones included with their standard license are included in the theme-download-package. Navigate to Campus WP\Resources\Sliders\example-zips folder to find all of their included slider demos.

Then, you have two ways to import these:

01 – Navigate to Revolution Slider > Import > Browse > Navigate to Campus WP\Resources\Sliders\example-zips folder and select the example zip that you want (this is the same process for importing the demo sliders, the only difference is the folder/zip that you’re uploading).

02 – Navigate to Revolution Slider > Add Slider Template > Select the Slider Template that you want to use > Import Slider from Local > Browse > Navigate to Campus WP\Resources\Sliders\example-zips folder and select the example zip that matches the one you’ve selected.

Let me know if you still have any questions not covered here or in that article.

Cheers!
Charlie

Support Policy | Articles | Standard Troubleshooting Steps | File a Support Request

Hola, he seguido todos los pasos pero no funciona , al momento de importar se queda mucho tiempo y luego muestra un error. Alguna otra alternativa? gracias

Hi , I followed all the steps but does not work , when importing long runs and then displays an error . Any other alternative? Thank you
Hi historiador81,

There are several variables that could be contributing here and without some additional information, I’m pretty limited in how I can help.

First, you’ll want to confirm these Standard Troubleshooting Steps.

From there, Which part are you having issues with? Do you have a walkthrough for me so that I can attempt to replicate this on my end?

If you’re still having issues, I’ll may need you to file a support request with some additional details so that can help out:

File a Support Request

Beyond that, if you’re having technical issues with this plugin – you may want to reach out to them for additional/technical help. I am still happy to help you out with how this is being used/advertised in the theme. For more information on theme-included-plugin support, check out:

Premium Plugins FAQ: Do I need a license code? Need the latest version? Support?

Cheers!
Charlie

Support Policy | Articles

Hi,

Does it is safe to update to WP 4.6?

Thanks.

Hi Vijayabalaji,

It is, if you also update the theme and plugins to their latest versions.

Here are some links that should help out:

For more information on updates and changes made, feel free to check out the Campus | Update Log

Cheers!
Charlie

Support Policy | Articles | Standard Troubleshooting Steps | File a Support Request

​Hi, I have been trying to submit a ticket through the support site however it keeps telling me my product purchase code is not valid however I just purchased this theme about a week ago and i am copying and pasting the code so not sure why the error. Anyway,I am very new at website design and have been fumbling my way through learning not only your great theme but WordPress in general. Alot to learn still so forgive me if this is a simple question & solution. Receiving this message when I go to edit the tab settings on one of demo pages: [You are using outdated element, it is deprecated since version 4.6.​]​

Hi frantzlaroche,

Thanks for the question and the heads up on the ticket issue. I just ran through their troubleshooting steps to fix this for my account – so let me know if you’re still having issues with filling a ticket.

As for the notification that you’re seeing, it looks like Visual Composer has deprecated this module in favor of a new one (with the same name). Thanks for the heads up on this. Unfortunately, I can’t control if VC rolls out depredations like this – but I’m happy to do what’s needed on my end to support these types of changes.

Thankfully, from what I can tell, the only markup change in the shortcode are the shortcode names. For example, vc_tabs is now vc_tta_tabs and vc_tab is now vc_tta_section. Swapping those maintains the original tabbed content/structure – but since they’ve altered the output, our theme styles are no longer linked to them (which is what I’ll be rolling out in the next update).

For now, you should be able to continue using the original/deprecated module until I roll out the next update (I just tested it out and it is still supported for the time being). From there, when the update is ready – you’ll want to update the theme along with this module (swapping out the old names with the new ones) or you can simply rebuild the module > and dragging the content from the old to the new tabs module.

Let me know if that helps, Charlie

Thanks for the answer, Charlie. I’ll go ahead and use it as-is and when it comes time to updating and all I’m sure I’ll be in touch with you…if I haven’t gotten a hang of this yet. :-)

Hi frantzlaroche,

Just wanted to let you know that Visual Composer ended up rolling out an update that fixes/updates this automatically. I’ll be rolling this latest version of VC (4.12.1) out in a theme update today (1.3.3).

You can always check out the latest version at the top of the product page and see the changes in the Update Log

Cheers, Charlie

rmhweb

rmhweb Purchased

Page title font size changed? Not sure how but the size of the page title has changed to very small and I am unable to find where to revert it back to the original size. Nothing that I did. I have tried various css mods to change it back but nothing is working. Thanks. :)

rmhweb

rmhweb Purchased

Thank you for your help. here is the link to one of the pages. As you can see the title is very small. (Grades 7 – 12 Announcements). I have since tried to alter via css but to no avail. I have no idea how it got so small. It was fine the other day.

http://algomawolves.org/index.php/schools/algoma-high-school/algoma-high-school-daily-announcements/

I have tried it in the Appearance > Theme Options > Typography area but nothing changes it.

Thanks for the link. Try adding this snippet to Appearance > Theme Options > Custom CSS:

.page-title, .page-title span {
  font-size: 24px;
}
If that doesn’t work, you might try forcing the point value for the rule like this:
.page-title, .page-title span {
  font-size: 24px !important;
}
rmhweb

rmhweb Purchased

The former did the trick. Thank you so much!

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