Support for Car Dealer - Automotive Responsive WordPress Theme

Support for Car Dealer - Automotive Responsive WordPress Theme

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Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

How do I contact support when support system is down?

We are using third party support system and in case, it is not working you can email us at EnvatoSupport@potenzaglobalsolutions.com

We are committed to providing efficient support to all our customers as early as possible.

You are facing “Fatal error: Can’t use function return value in write context” in theme/plugin activation

This fatal error will occur in Below PHP 5.5 version. So, we suggest to use/upgrade PHP, on your server, to version 5.5 or above.

Sample data not Insert

Please check the recommended server configuration for proper theme functioning:
  • – PHP version 5.5 and higher
  • – memory_limit – 128M or Higher
  • – max_execution_time – 180 or Higher
  • – upload_max_filesize – 32M or Higher
  • – post_max_size – 32M or Higher

Click here to more information.

How to enable Visual Composer in Posts and custom post type

For this, You have to enable visual composer on posts or other custom post type from “Visual Composer” settings. Please check visual composer tutorial.

How to Translate Theme/Plugin String

You can translate theme/plugin string in two way.

First way is translate theme/plugin string using PO/MO file. for using this you can translate your site in particular one language. You can also use “Loco” Translate plugin for translate theme, plugins related string from admin side. Click here for more information. Click here for video how to use translate theme & plugins string using Loco Translate Plugin.

Second way is translate theme/plugin string using WPML Plugin. You can set your site in multi language using WPML Plugin.

You want to set multi language site then you have to use WPML Plugin. We have provided WPML Plugin Compatibility.

Unable to translate some of “Potenza” visual composer elements

For this, You have to translate “Potenza” visual composer element from “CarDealer Helper Library” plugin. We have provides POT and PO/MO file for plugin string.

How to get the Edmund’s API Key and API Secreat.

You have to register in Edmund’s Developer Network. After register login in and get API Key and Secret data on My Accounts page.

How to use Geo Fencing feature

Geo-fencing uses smartphone technology to directly target customers who are visiting your competitors. Once cross check for deals on internet, your website can instantly pop up with the best deals to make them rethink their destination to purchase.

Geo-fencing provides facility so that you can easily notify targeted customers about best deals, new policy and offers by specific region area.

Click here to more information and settings.

How to use Promocode

Car Dealer provides “Promo Code” functionality to notify customers about the offers and services.

Click here to more information and settings.

How to use Vehicle Review Stamps

Stamp your inventory and set standards to give add an extra eye-catching elements to your list. You can use badge to show certification or review / ratings of vehicles from vehicle valuation providers like Car-fax.com, Kelley Blue Book, Pure-cars.com and Dealer Certified Logo.

Click here to more information and settings.

How to change logo and logo height?

You can change the logo and logo height from theme option. Please go to site wp-admin > Theme Option > Site logo.

Click here to more information and settings.

How to integrate WooCommrece selling system.

We have given option for enable WooCommerce product map in vehicle inventory section. After enable option, you have to add vehicle product in WooCommerce product and map product in vehicle inventory section. Click here for Video.

How can you change the vehicle inventory detail page slug (cars)?

We have given the option to change vehicle inventory detail page slug in theme option. Please go to “Wp Admin >> Car Dealer >> Theme Options >> Vehicle Settings >> Vehicle Page Settings” and you will find “Vehicles Details Page Slug” option.

How to add, remove fields of the inventory

Please check this FAQ to add, remove fields of the vehicles.

What is CarDealer Fronted Submission add-ons.

Car Dealer Front Submission is an add-on that allows end users to register with your site as a Dealer and add their car to your site using the login. This add-on allows dealers to add/update their personal details as well as add, update, delete and enable or disable cars posted by them.

We are adding new features as “Pricing Plan”. Pricing Plan allow end users to register with your site as a Dealer and add their car to your site using the active plan. To enable the placing plan feature must be activated “WooCommerce” and “Subscriptio” plugins. After active plugins you must add “Subscription” product with valid data. For pricing page, create pages for pricing list and add “Potenza Pricing” shortcut and enter valid data and select a product from the drop-down.

See more detail in our user guide and on our demo.

For more information about Subscription, please check below documentations: http://docs.potenzaglobalsolutions.com/docs/cardealer#pricing-table https://support.rightpress.net/hc/en-us/sections/200327549-Documentation-Latest-Version

How to disable the compare vehicle feature ?

There is an Option to enable/disable compare vehicle functionality in the admin. Please go to “Wp Admin >> Car Dealer >> Theme Option >> Vehicle Setting >> Vehicle Page Settings” and you will find this option.

How to disable the Hover effect on vehicle inventory and other listing page?

There is an Option to enable/disable Hover effect in Vehicle inventory page in the admin. Please go to “Wp Admin >> Car Dealer >> Theme Option >> Vehicle Setting >> Vehicle Page Settings” and you will find this option.

How to remove “Add New Car” menu from main menu?

You can disable “Add New Car” menu from main navigation from theme option. Please go to “Wp Admin >> Car Dealer >> Theme Option >> Vehicle Settings >> Front Submission Settings” and you will find “Show in menu” option.

Any alternative solution of VIN import?

Users can import their inventory using “Car Dealer – VIN Import” plugin if they already have account with Edmunds(Because Edmunds does not provide this API service for new customers). If they do not have account with Edmunds then they can use another alternative of using AutoManager Services.

You can contact AutoManager for inventory import, they will provide you the XML file including vehicle inventory. After that, you can import this XML file using “WP All Import Pro” plugin. Here note that, you also need to install “Advanced Custom Fields Add-On”.

To know how to import XML file provided by AutoManager, check this video

For more information about WP All Import, please check below documentations:

Users can also import their inventory using “Car Dealer – VINQuery Import” plugin if they have account with VINQuery. This plugin allow you to instantly update your inventory through VIN number

How to customizing Car Dealer Theme widgets?

Each Car Dealer widgets located inside “Car Dealer – Helper Library” plugin. We suggest you to make customization using child theme.

In this FAQ, we will try to customize “Car Dealer – Inquiry” widget, you can do the same for others.

Code related to the Car Dealer – Inquiry widget located at “YOUR_INSTALLATION/wp-content/plugins/cardealer-helper-library/includes/widgets/inquiry.php”

You need to clone this widget into your child theme. For this, follow the below steps:

1. Unregister existing “Car Dealer – Inquiry” widget.

Add below code in child theme functions.php file.

function remove_widget_inquiry() {
    unregister_widget('CarDealer_Helper_Widget_Inquiry');
}
add_action( 'widgets_init', 'remove_widget_inquiry' );

2. Override the widget file.

Copy file “inquiry.php” from location “YOUR_INSTALLATION/wp-content/plugins/cardealer-helper-library/includes/widgets” and paste it inside your child theme ( It is preferable to paste this file inside widgets directory inside child theme ). After that, include that file in child theme functions.php file. like below.

require_once get_stylesheet_directory() . '/widgets/inquiry.php';

3. Override widget class.

Rename class “CarDealer_Helper_Widget_Inquiry” to “CarDealer_Helper_Widget_Inquiry_Child” inside inquiry.php ( inside child theme ).

Now, make customization in this widget file as per your need.

3. Register new renamed widget.

Add below code in child theme functions.php file.

// register widgets
function cardealer_child_register_widgets() {        
    register_widget( 'CarDealer_Helper_Widget_Inquiry_Child' );
}
add_action( 'widgets_init', 'cardealer_child_register_widgets' );

That’s it.

How to customize Car Delealer custom dealer forms?

In this FAQ, we provided example of how to customize “Financial form” to add/remove new fields. You can do the same for other custom dealer forms.

Please follow the below steps to customize :

Step 1: Add/Remove form fields ACF field group.

For this, filters are provided for each dealer forms(Except Email to a Friend because we do not have stored data for this form) which you can get from core file for each lead form(Located at “YOUR_INSTALLATION/wp-content/plugins/cardealer-helper-library/includes/acf/fields/”).

For example, for “financial form” use the following filter function where you will get all the fields of financial form, and you can change them as per your need. For your reference, you can take help from existing core the file at “YOUR_INSTALLATION/wp-content/plugins/cardealer-helper-library/includes/acf/fields/financial-form.php”.

add_filter('cardealer_acf_financial_form', 'extend_cardealer_acf_financial_form');
function extend_cardealer_acf_financial_form($args){
    // Debug This
    // Set "$debug_this" true, to display list of fields
    // Make changes into '$args' array and unset fields you want to remove
    $debug_this = false;
    if( $debug_this ){
        echo '<pre>';
        print_r($args);
        echo '</pre>';
        exit;
    }
    return $args;
}

Step 2: Override the template file of the form

Template file for each form is located at “YOUR_INSTALLATION/wp-content/themes/cardealer/template-parts/cars/single-car/forms/” you can change it as per your need.

For financial form, copy the template file used to build “financial form” located at “YOUR_INSTALLATION/wp-content/themes/cardealer/template-parts/cars/single-car/forms/financial_form.php” and paste it within child theme following the same directory structure. After that, make changes in that child theme template file according to your need.

Step 3: Handle updated post fields of form.

For updated fields, you will need to override the existing code(which is handling the original form fields). Such code is located at “YOUR_INSTALLATION/wp-content/plugins/cardealer-helper-library/includes/dealer_forms”

For override that code, you need to remove actions first(which handles original post fields). You can get actions for each forms from the related core files located at “YOUR_INSTALLATION/wp-content/plugins/cardealer-helper-library/includes/dealer_forms”

For financial form, use the below code in the child theme functions.php file. For your reference, you can take help from existing function “cdhl_financial_form_action” located in the file at “YOUR_INSTALLATION/wp-content/plugins/cardealer-helper-library/includes/dealer_forms/financial_form.php”.

remove_action('wp_ajax_financial_form_action','cdhl_financial_form_action');
remove_action('wp_ajax_nopriv_financial_form_action','cdhl_financial_form_action');
add_action('wp_ajax_financial_form_action','cardealer_child_financial_form_action');
add_action('wp_ajax_nopriv_financial_form_action','cardealer_child_financial_form_action');
function cardealer_child_financial_form_action() {
    // Add your code to handle post fields
}

That’s it.

How to setup newsletter?

For the newsletter, you need to set MailChimp credentials in Car Dealer theme options( Appearance > Theme Options > Vehicle Settings > API keys ). See this screenshot.​

For MailChimp credentials, you must have an account with MailChimp​​. Once you create an account with MailChimp​, you can get credentials from that account.​

You will require to set MailChimp List Id and MailChimp API Key in theme options.​

To get these credentials, you will require to create List from your MailChimp account. Later on, you can get a list of subscribers in this list you created. For more information how to create list, please check this link​ and MailChimp site.​​​

Why can’t I import default and service demo at the same time? Why are all homepage demos not displayed until I install the default demo?

Let us explain the theme import process first. So you can have an idea behind keeping the separate demo for service, giving a default demo first, and availability of other demos once you install the default demo.

The main reason for keeping a separate demo for services is, it is different in contents, layouts, theme options, color schemes, pages, etc., from the primary theme demo. The purpose of the service demo is to use it for the websites involved in-vehicle services, not directory listing Or vehicle inventories.

If you import default demo, then service demo, Or vice versa, it will mix up the pages/contents with each other, so we kept separate.

The reason to enable homepage demos after the default demo installed is, In the default demo, it imports all the contents like pages, posts, CMS pages, Inventory, etc. Once they are installed, we are providing other homepages to install for users. The other homepages(excluding default) demos will import only the homepages, not additional contents/pages/posts/inventory(since they are already installed in the default demo). The purpose behind this is to speed up the imports of Homepage demos and make the import process smooth, and work with lower server configurations.

If you installed the default demo and then want to import the service demo, you can reset the WordPress setup, delete the WordPress database, and do the theme setup again.

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Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

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  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
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  • Customization services
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