257 comments found.
I have a preorder question? If I buy this theme and I install it on my WordPress but i don’t know how to import everything to have it like in the demo, would I be able to hire you to do it using your demo import service or I have to buy this service you offer since the beginning?
Yes, it is possible to order installation service from us. You can do that using this form.
OK, and if i buy it and i try to do it first but something goes wrong, would you be able to reinstall it for me if i hire you?
I went to the form you sent to me, and I also wanna know if those extra plugins for SEO and Security that you said can install are the free version or the premium version?
You can try to do it first, if you won’t be able to install theme, then we can reset your WordPress installation and make this for you. Yes, those are free version. If you have premium ones, we can install premium version for you.
Hi,
I have a few questions regarding the theme: - For the appointments is it automatic? that is the system stores and checks if the specific slot is available according to other appointments previously made online? - Are there notifications sent to the customer and admin after making an appointment? is there reminders sent to the customers to recall the appointment i.e 1 day before the appointment? Can customer modify their appointment online? - can quotes and invoices slips be created through the theme?
Thanks
Hi,
After customer will submit appointment form email notification will be send to admin and customer. Appointment data can also be stored in admin area but there is no reminders system integrated. Appointment form can be configured as cost calculator form, so you can prepare quotes with it. Invoices are not integrated.
I’d like the user to be able to log in to keep track of the status of their car’s repair, is that possible?
Theme doesn’t provide such a functionality but you can search for some plugin which will have it and install it additionally.
I just started my new business about car repair, I’m gonna use it for my Car Care Hub blog. Could you please give me some discount? Thanks
Unfortunately it is not possible to give individual discount, in the near future we’re also not planning any discount actions.
Thank you for the support documentation for upgrading the theme and WPBakery. This link saved my site from being a white page critical error. https://support.quanticalabs.com/forum/topic/16082/faq-frequently-asked-questions#question_11
You’re welcome! We sent you an email, please kindly check your mailbox.
Can I use elementor instead of wpbaker ?
Elementor will work as with other WordPress theme but Car Service is including WPBakery Page Builder and components prepared for it. Elementor is not included.
I updated the theme to 6.9. Won’t work with PHP 8. Seems that WPBakery Page Builder is the problem. In your changelog 24 October 22 you say that WPBakery Page Builder was updated to version 6.10. But I still have version 6.4. How come? How can I update to 6.10?
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
After reinstalling the theme Page Builder was also updated. Works with PHP 8 now.
I’m glad to hear that! Thank you for an update! Anyway theme re-installation wasn’t necessary. You can find update instruction only for WPBakery Page Builder under FAQ section – https://support.quanticalabs.com/forum/topic/16082/faq-frequently-asked-questions#question_12
WTF … I should have read a little further … 
Whatever, thanks for the advice … and its a nice theme, by the way 
You’re welcome and thank you for your kind words!
How do I get the purchase code for SLIDER REVOLUTION?
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
This theme is not working with PHP 8.
After updating all plugins, the theme and wordpress we switched to PHP 8.0. And the website doesn´t work anymore. Do you know what to do?
We’re using PHP 8 on our end and theme is working correctly. Please make sure that you’re using latest version of theme which is 6.9. Update instruction: https://support.quanticalabs.com/forum/topic/16082/faq-frequently-asked-questions#question_11 If you will still have issues, please create new topic on the support forum and our team will provide assistance.
Does this theme support PHP 8 ?
Yes, it does.
We are a no-profit organization and we are super happy to have bought your theme!! Indeed the best service support around!!! We had bought at least 5 themes before and no other developer even get close to the quality of your customer care! Magic! Thank you!!
Thank you very much for sharing your thoughts, we’re really appreciate your kind words!
Hi, purchased this theme in the past and now, after years, we got the problem here in EU that Google fonts cause legal warnings from lawyers… how is it possible to use local fonts with the theme (like in other seems, where local fonts can be implemented very easily). Thanks for your reply!
Hi,
Yes, that is possible. Please create new topic on our Support Forum and our team will help you with that.
Hi, thanks for your reply! Does this mean, that we have to purchase a support renew package for $49,88? Hopefully not…
Hi, you have to renew your support. Thank you
Hi, you mean we have to pay $49,88 to get knowlegde on a work-a-round, while other themes (which we used a dozen times for other client projects) have already implemented functions to achieve this by standard? Very disappointing…
Why isn’t it documented?
Custom font can be configured in theme settings, to get help of how to set it, you will need to create new support topic.
Hello I just purchased yout car service theme and I’m not able to login to your zone. I have question within the price table, how am I able to change columns titles as Time, or Cost range?
Thank you
Hello,
Please send us your item purchase code via contact form in our profile. We will check what is wrong.
i want a theme matching like this https://www.sellmycarparramatta.com.au/ for my upcoming project, is this car service mechanic matches?
Please check theme demo site here: https://quanticalabs.com/wp_themes/carservice/ You can go through available layouts and decide if theme suit your needs. Theme is including visual page builder (WPBakery), so you can edit existing pages/layouts and also create new ones using available components.
In the mobile version, the sidebar is displayed at the top of the page. Is it possible to make it appear at the bottom of the page? Like all sites.
Yes, this can be done. If you will need help with that, please create new topic on our Support Forum and we will provide assistance.
Hi there,
I want to buy the theme for a client. Is the appointment form, which pops up after clicking the ‘appointment’ button, customizable? Can you also customize the input. Like removing or adding some input options?
Hi,
Yes, you can customize the form using visual content editor. You can add/edit/remove components. Only the form which you see under ‘CONTACT DETAILS’ section with name, email, phone and comments fields isn’t fully customizable. You can change only labels there and make those fields required or not.
Why am I required to use my themeforest username and password to use your off platform support?
You don’t need to use the same login details, you just need to use the same username so your purchase can be verified and assigned correctly. Password doesn’t need to be the same, you can use any other.
Super super need help from a client who’d developer left. I cant find how to edit the cart page. please please please help me. i only have 2 days to fix. asap. email me asap marketsocialph@gmail.com
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
oh i didn’t see this.
Hi there. I would like to ask if it is possible to tell me why the contact form is not working anymore. I checked the password but I guess is something else. Also I installed third party form creating plugins but still is not working. I am guessing that something happen to the template in the mean time. Tried all the possible settings under Theme Option but whiteout any success. Cam you help me out please. Thank you very much
Hi,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
i have version 1.4 on a website, i want to upgrade but nothing automatic..i have to buy a new license and overwrite?...( i dont want to loose the page e actual setting) thank you
You need to redownload theme from your Downloads section and make an update. Please check this FAQ section for instruction: https://support.quanticalabs.com/forum/topic/16082/faq-frequently-asked-questions#question_11
