1160 comments found.
I’m trying to change the background image in the demo contact page with the london_corp.jpg background to something else. I can’t figure out where to change this. Could you please let me how to do this?
There is a large gap between my logo and my menu. Can you provide me with some information as to how I can fix this and remove the gap?
Hi, WooCommerce it not working well. Comment Wordpress: Your theme (Cardinal) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this: Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
Theme is updated. How can I fix this? Greetings
The Swiftbuilder SAVE-buttons doesn’t no longer work on all pages either. Please help.
Hello,
I just updated my WordPress website to the latest Cardinal theme & swift framework version. I flushed the cache and then noticed the logo in the header has disappeared on desktop. It’s still visible on mobile and tablet devices. I didn’t make any changes to the website content, so I’m not sure what happened. Has anyone else experienced this? The website is https://www.machinesafetyconsulting.com/.
Thank you, Liz
Hi! I tried to upgrade the PHP 7.4 to PHP 8.0, but the Cardinal Theme has huge problems and my site is not available anymore. Please! I need help. The PHP 7.4 in Germany is only supported until 14th November 2022 
Please! Help!
Hi there,
Please can you confirm what version of Cardinal you are using? Are all your plugins updated? Please let us know what errors you are seeing.
Regards,
Swift Ideas
Hi, I’m using Cardinal Version 2.8.0 and the screen ist totally blank except for the cardinal logo and a note to contact the developer.
Hello..
We are having an issue with swift framework – it is not loading properly and giving js errors. I have attached the screenshot as well. Can you please help here as if i am changing anything in editor – it is asking me the question with popup – “Are you sure you want to leave the website?” when i click on the “Update” button.
https://ibb.co/sHpNq52The gallery doesn’t swipe on TABLET view at all.
Example: https://www.johanna-pfau.de/produktionen/wie-es-euch-gefaellt/
The gallery swipes well on the MOBILE version.
Hi there,
Please can you let us know with what tablet and viewport size?
Thanks,
Swift Ideas
Dear Swift Ideas,
thanks so much for your quick response!
It is a iPad Pro 12,9 inch (3rd generation).
Here is a video which demonstrates the glitch: https://www.dropbox.com/s/nxk419gq02d64xe/IMG_2051a.MOV?dl=0With a smaller view port in iPadOS SplitScreen it is the same.
Thank you!!!
@SwiftIdeas Did you have a chance to look at the issue? Many thanks!
Hi, I have 2 active licenses and I’m having issues with the current version of woocommerce. According to your changlog this is the last release of yout theme:
VERSION 2.7.11 (11TH MARCH 2021) Added WordPress 5.7 support Added WooCommerce 5.1.0 support Updated premium plugins Other fixes
but WooCommerce is now 6.7 and your theme is having several problems with it. Are you going to update woocomemrce compatibily?? Of course I will update support but I have to be sure about this update, ‘cause woocommerce is way behind in updates. Can you help?
Update is planned for release this weekend.
Thanks,
Swift Ideas
Is there be an update for Cardinal planned to be released anytime soon? Specifically for the Layer Slider plugin? or is that no longer supported within the theme? Thank you!
More people problems with this theme? Most of the options are gone in the theme. Already deactivated al the plugin’s.
Hi there,
Sorry to hear you are having issues – everything is definitely still working and supported. Please contact us here: https://themeforest.net/user/swiftideas with a link and login to your site and we’ll be happy to assist!
Thanks,
Swift Ideas
How can I fixed it? Greetings!
After an update:
Warning: require_once(/home/jacomijn/public_html/wp-content/plugins/swift-framework/includes/class-swiftframework-loader.php): failed to open stream: No such file or directory in /home/jacomijn/public_html/wp-content/plugins/swift-framework/includes/class-swiftframework.php on line 180Fatal error: require_once(): Failed opening required ’/home/jacomijn/public_html/wp-content/plugins/swift-framework/includes/class-swiftframework-loader.php’ (include_path=’.:/opt/cpanel/ea-php74/root/usr/share/pear’) in /home/jacomijn/public_html/wp-content/plugins/swift-framework/includes/class-swiftframework.php on line 180
Hi there,
Sounds like the update did not complete correctly – are you able to remove the swift framework plugin and install this: https://kernl.us/api/v2/public/temporary-download/61f2d5d727f7850517722bfd
Thanks,
Swift Ideas
Another question that was to be resolved still regarding sticky header on mobile, please see images in the links:
with stiky header ON: https://drive.google.com/file/d/1lU3PEM_feFko74ZZjnjP9KGQoy69a4Aq/view?usp=sharing with sticky header OFF: https://drive.google.com/file/d/1GIs-UJ411g-b2s04EcA8ahMed2yK-uYy/view?usp=sharing
Hi there,
Please can you provide a link for us to replicate this?
Thanks,
Swift Ideas
sure: https://nhmobiliario.pt
Please add this CSS, should resolve it:
#main-nav-sticky-wrapper {
height: auto!important;
}
Thanks,
Swift Ideas
Hi, Support I have two last questions:
1. with header #2 can I have the logo zone with my search sticky?
2. I want to show this zone (see link bellow) to the whole site pages and products, can you show me how, or can I have an extra widget zone in the footer where i can put swift page builder code? https://drive.google.com/file/d/1rWG2eNW9UrRmdIYj1iaoioi5XF7Qh-_A/view?usp=sharing
Thanks in advanced
Hi there,
1) Unfortunately not without template modification.
2) You could create that zone as a Swift Page Builder Section – then use that shortcode to output the content. If you edit footer.php – you can add it with:
<?php do_shortcode('[spb_section spb_section_id="14999" width="1/1"]'); ?>
Thanks,
Swift Ideas
Hi support in the portfolio details page, my client wants to show the same framing of the images regardless of having different proportions, is it possible?
Hi there,
Can you send us a link to a page with different images and we’ll see what we can do in terms of CSS to provide to you.
Thanks,
Swift Ideas
Any ideas!? there’s a link https://nhmobiliario.pt/showroom/mobiliario-de-escritorio-novo/ thanks in advanced
Unfortunately it’s not possible in the slider currently due to the functionality.
Thanks,
Swift Ideas
Hello. Today I received a wp mail for a fatal error detected regarding the Swift Framework plugin. some data. Versione di WordPress 5.8.2 Plugin corrente: Swift Framework (versione 2.7.30) Versione PHP 7.3.12
Also there is a long code string to look and understand what is the error, but I don’t know if i have to write it here or via private message. thanks
Other thing. I detected other bug in the “portfolio category” element. Do I need to buy support to have quick help to solve both problems?
Hi there,
No need to buy support, please download this version of the Swift Framework plugin: https://kernl.us/api/v2/public/temporary-download/619f425836827b43b6b7b626
That should sort the issue. Please let us know what issue you have with the element.
Thanks,
Swift Ideas
Hi. Thank you to the answer. I downloaded the linked plugin and install it but the problem is still there. Anything else to suggest?
I resolved the element problem.
thanks
Hi there,
Please send us more details on the error via the form here: https://themeforest.net/user/swiftideas
Thanks,
Swift Ideas
Hi! I need to update the swift framework v2.7.28 to v2.7.32 from my Cardinal Theme. I am not able to force the update from the back office. Of course, this is causing issues when I am using the Swift Page Builder. Thanks.
Hi there, you can find the latest version here: https://kernl.us/api/v2/public/temporary-download/618ac7b8fb43ae5500bcbd41
If you manually install that you can override the old version.
Thanks,
Swift Ideas
Hi, I got some errors in the widgets software, Block “sf_recent_custom_posts” and Block “sf_recent_custom_posts”. How can I fix it?
Hi there,
Please try installing this plugin: https://wordpress.org/plugins/classic-widgets/
We are looking at a fix for it.
Thanks,
Swift Ideas
Hi, thanks! Footer column 2 still doesn’t work.
Still doesn’t work. Gallery also still doesn’t work. Please help.
Hi there,
Please message us via here: https://themeforest.net/user/swiftideas with a link to your site and admin login so that we can take a closer look!
Thanks,
Swift Ideas
Hi support, my search in header is not working, can you plese help me figure it out. I want to search by product ref. or other criteria. Thanks in advanced
Hi there,
As mentioned please contact support, providing more info and we will happily assist.
Thanks,
Swift Ideas
I figure it out myself…
Hi Support can you please help me to remove the black space before the revolution slider (only on mobile) https://drive.google.com/file/d/1oFNPc539rZbiumuqBwQhk0BhLzvV2ntR/view?usp=sharing Thanks in Advanced
I figure it out, its the Top Bar that is doing that black space, if i disable it disapear.
Can you please show me the code to hide the top bar only on mobile?
Thanks
Francisco
Glad you sorted it!
You can set when the mobile header is shown in the theme options – if that’s not what you need please let us know further? Ideally a link to your site so in a support request would be best!
Thanks,
Swift Ideas
I figure it out myself
