Hi apologies for posting here but I saw no way to contact you due to this issue in your support center. A previous employee used the purchase code to set up the support account on swift ideas and now the system won’t let me create a new one because our purchase code is already associated with an account. Please let me know how to proceed.
Please contact us via here with your purchase code and the email/username used for the support account, plus the new email address desired and we’ll change it over for you. https://themeforest.net/user/swiftideas
I put the key api put the latitude and longitude for the city but nothing is displayed on the page. Just an empty rectangle.
Thank you in advance for your help.
It was a cache problem however now I have this message that appears on the map: “Can not load Google Maps correctly on this page” and “For development purposes only”. Thank you in advance for your help.
Please see here: https://stackoverflow.com/questions/50977913/google-maps-shows-for-development-purposes-only
Good ! Thank’s for the soluce !
Hello, is it possible to change the Swift Slider’s font (Title and / or Text).
Thank you in advance for your help.
That font inherits from the theme’s font settings in Theme Options > Font Options. Are you looking to override that?
Thank’ for the soluce ! Best Regards !
For absolutely no reason whatsoever, out of the clear blue sky, when I create a new post, I can NOT save changes in Meta Options. I cannot do my work! I’m beginning to think that bugs are purposely introduced into the code in order to keep people paying for support for things that should be basic!! Like SAVING META OPTIONS!!!
Sorry for the delay – Please make sure you have installed the Meta Box plugin (Appearance > Install Plugins).
how to add portfolio on home page with background color with icons
You can add the portfolio using the page builder. Please confirm what you are trying to do with icons/colour however? Do you have example?
Hi you need to update the woocomerce files (: thank you!!
We’re on it! As always, we advise not to update WooCommerce before a theme update on big revisions,
Hey Guys – I am working on “fixing” a site that has your framework. Is there a confidential way to contact you so I we can discuss how to get the framework working again? As of now I can not change any theme settings whatsoever. I believe it is cardinal from what I can tell
All support is provided through our support system – http://www.swiftideas.com/support-request. Please log a request through that form, and our team will be happy to assist.
Thanks for the info.I did sign up but I do not yet have a purchase code as I am not sure if this is related to swift or not. I have no issues purchasing a license if it will fix the problem – just want to make sure where the issues are first.
The purchase code is a requirement to gaining support – as we have to verify that you have a legitimate purchase of the theme. We’ll be more than happy to assist once verified.
Yes I understand and I always support devs by purchasing theme licenses. The problem is I am not sure it is your theme. This is why I am asking for a way for you to take a look (in confidence) to simply see if it is yours. THEN I will gladly purchase a license for support.
Sure thing, send a message via the form here with details: https://themeforest.net/user/swiftideas
Done and thank you!
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