SwiftIdeas

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1032 comments found.

rivija

rivija Purchased

Issues have surfaced on theme and wordpress update. Primarily in positioning , alignment , padding and setting width. We’ve sent you an email on your provided address. Please help!

We will check your email. Thanks.

- Swift Ideas

I have renewed my support and waited 20 minutes. But I still cannot post support questions. My username and Andy Dub.

Hi there,

Unfortunately Envato’s API is unreliably slow in updating this, please can you let us know your purchase code so that we can try and manually re-validate? You can send it to us via http://themeforest.net/user/SwiftIdeas

Thanks,

- Swift Ideas

Thank you for your fast reply. Have sent my purchase code now.

All sorted.

Thanks,

- Swift Ideas

tacoro

tacoro Purchased

Hi, Just Update WP and Cardinal and lost the Swift Editor and Botton USE PAGE BUILDER. The Page Builder enabled in Swift Framework Options. Using WP 4.7 Swift FrameWork Versión 2.5.23 Theme Cardinal Versión: 2.6.11

Hi there,

Please can you try disabling any plugins you have active – we have the latest versions here and have no issues. It may be a plugin conflict, in which case if we can narrow that down we can advise further.

Thanks,

- Swift Ideas

How to change text of maintenance page ?

Hi there,

You’d need to override the function in functions.php – or you could use the custom page option.

- Swift Ideas

Have problems with rows not work after you update Swift Framework. Have updated the theme and the framework for the latest version and options for the Row will not work. Options Full Width is not working, all I get is the Standard Width. Google Maps in full-screen display does not work either. All this worked perfectly before you made the update of Swift Framework.

This comment is currently being reviewed.

It hard to believe that I’m the only one who has this problem with rows since you updated Swift Framework. I have two licenses and the same problem occurs on two different sites

Apologies, just found the email – will reply shortly.

- Swift Ideas

Hello, I have run into an issue with pages no longer displaying properly since I updated the theme last week. I tried disabling plugins and removing the child theme; however, it has not resolved. I would like to temporarily revert it back to a previous version so that I can test compatibility on a development site, but only have a backup of the Cardinal theme, not the Swift Framework plugin. I renewed the theme support and attempted to register on your website. It validated the purchase code; however, the username I created had an invalid character (&) and produced an error. When I entered a new username and clicked register, it reverted back to step one: now the key validation is locked out even through the registration did not complete. “Sorry, but that item purchase code has already been registered with another account. Please login to that account to continue, or create a new account with another purchase code.” Since the registration did not complete, my email is still not registered to an account or tied to the key, so the key is essentially lost. Please advise on how I can proceed to receive support. Thank you in advance for your time.

Hi there,

Please email us via http://themeforest.net/user/SwiftIdeas and we’ll happily assist. Please provide the username and email you registered with.

- Swift Ideas

Great, thank you. I just submitted the email.

Hi, how do I stop the mobile header from taking over on mobile screens. I want to keep the same naked header that shows on desktop and tablet versions. In your theme options you have Mobile Header Options and Mobile Header Visibility which i have set to mobile only, can i hide it on mobile as well with some css.

thanks Paul

Sure, just change the css to this:

.home #mobile-header {
    background-color: transparent;
    border-bottom-color: transparent;
    position: absolute;
    top: 0;
}
.home #mobile-logo img {
display: none!important;
}
.home #mobile-logo img.alt-logo {
display: inline-block!important;
}

- Swift Ideas

Brilliant! Works perfectly now – thanks so much for all your help with this, it’s really appreciated.

Happy to help :)

- Swift Ideas

Hi there,

I recently updated one of our big sites (major update, wordpress, plugins, themes) and suddenly the “SHARE THIS” feature is not functioning properly with LinkedIN. All other networks work and share fine.

This is what I get :

It used to work fine until I updated to latest version.

Here is a link to the website if you want to try it.

http://metrax.gr/?portfolio=aenaon-villas-award-winning-boutique-hotel

I do not know if this is happening to me only or if it is a general issue but I thought of reporting it. I hope it can be fixed somehow since LinkedIn is important for our client.

Just looking into this further and can replicate locally, we’ll see what we can do to get this fixed for the next update, due in a week or so.

Thanks,

- Swift Ideas

Hmm guessed so, it must be a script causing this probably.

Thanks for the effort. Looking forward to your new theme Uplift for an upcoming project.

No problem, thank you!

- Swift Ideas

Hi, were can i post the meta-tags? <meta name=”” content=””> ? Greetings

Hi there,

You can manually add these to the header.php file if you need to – if you can be more specific on what you are trying to do then maybe we can assist further.

Thanks,

- Swift Ideas

ASGO

ASGO Purchased

Hi, thanks! Is for the meta tags every single page.

Where in the header.php do add these?

<!DOCTYPE html>

<!-// OPEN HTML //-> <html <?php language_attributes(); ?>>

<!-// OPEN HEAD //-> <head> <?php $page_classes = sf_page_classes(); $page_class = $page_classes[‘page’]; </head>

global $post, $sf_options;
    $extra_page_class = $page_header_type = "";
    $page_layout      = $sf_options['page_layout'];
    $header_layout    = $sf_options['header_layout'];
    if ( isset( $_GET['layout'] ) ) {
        $page_layout = $_GET['layout'];
    }
    if ( $post ) {
        $extra_page_class = sf_get_post_meta( $post->ID, 'sf_extra_page_class', true );
    }
    if ( is_page() && $post ) {
        $page_header_type = sf_get_post_meta( $post->ID, 'sf_page_header_type', true );
    }
    if ( $page_header_type  "below-slider" && $page_layout  "boxed" ) {
        add_action( 'sf_before_page_container', 'sf_pageslider', 20 );
    } else if ( $page_header_type == "below-slider" && ( $header_layout != "header-vert" || $header_layout != "header-vert-right" ) ) {
        add_action( 'sf_container_start', 'sf_pageslider', 5 );
    } else {
        add_action( 'sf_container_start', 'sf_pageslider', 30 );
    }
?>
if ( $page_header_type  "naked-light" || $page_header_type  "naked-dark" ) {
    remove_action( 'sf_main_container_start', 'sf_breadcrumbs', 20 );
}
<?php wp_head(); ?>
<!-// CLOSE HEAD //->

<!-// OPEN BODY //-> <body <?php body_class( $page_class . ’ ’ . $extra_page_class ); ?>>

<?php /* * @hooked – sf_site_loading – 0 * @hooked – sf_mobile_menu – 10 * @hooked – sf_mobile_cart – 20 * @hooked – sf_pageslider – 30 (if above header & boxed) / do_action( ‘sf_before_page_container’ ); ?>

<!-// OPEN #container //-> <?php / * @hooked – sf_mobile_header – 10 * @hooked – sf_header_wrap – 20 / do_action( ‘sf_container_start’ ); ?> <!-// OPEN #main-container //->

<?php / * @hooked – sf_pageslider – 10 (if standard) * @hooked – sf_breadcrumbs – 20 * @hooked – sf_page_heading – 30 */ do_action( ‘sf_main_container_start’ ); ?>

Greetings!

Add them within the < head > tag

- Swift Ideas

Hi, I updated the theme and everything broke on the site. Site is www.carynhartmann.com . Please help

Hi there,

All support is provided through our support forum – http://www.swiftideas.com/support . This will allow you to view knowledgebase articles, search existing topics, and if you are still stuck then you can post your own topic and receive support from our super helpful support team. Please log a topic with a link/login if needed so that we can look into it for you.

Register – http://www.swiftideas.com/wp-login.php?action=register How to find your purchase code – http://www.swiftideas.com/how-to-find-your-purchase-code/

Thanks!

- Swift Ideas

josefinq

josefinq Purchased

Hi. Just purchased this theme today to use for a client. Specifically to use as a photography portfolio. I am moderately used to working with and customizing wordpress. I am very confused that the only way to open content in lightbox is via galleries and the only way to build a gallery is to manually add custom fields with some kind of image-id (sf_gallery_images). How is this userfriendly? My client will never be able to do this by themselves! Please tell me there is a better way to build a lightbox portfolio within the framework….

Hi @josefinq,

That is all handled by the theme – it is in no way expected for you to do this manually!

If you can let us know what you are trying to achieve, we’ll happily explain the best way to achieve it.

Thanks,

- Swift Ideas

josefinq

josefinq Purchased

I have found ways to open content in lightbox, both single images and portfolio content, none of it was easy to find, the documentation is not very detailed. But what I really struggle with is managing galleries, I have imported sample content from this demo: http://cardinal.swiftideas.com/photography-demo/portfolio/ but can find nowhere to add or edit images in admin? (Main menu/Galleries)

Ok so for those, each is a “Gallery” maintained within the “Galleries” admin. There you can add/edit galleries, and add/remove/arrange images within each gallery.

All of the built-in lightbox functionality for things like portfolio/galleries are set in the meta options for each item, and then the rest is within the page builder assets, where lighthbox functionality is possible.

Happy to answer any further questions.

Thanks,

- Swift Ideas

lainek

lainek Purchased

Hi Swiftideas, I noticed that 3 of the plugins “Go Pricing Tables”, “Master Slider” and “LayerSlider” and been outdated in a few versions. Any updates coming soon? Will these older version cause any security issue? Please advise. Thank you!

Hi there,

Have you tried updating through Appearance > Install Plugins? As long as you have the latest theme version, you can get the updates here without a theme update when we update the plugins.

- Swift Ideas

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