39 comments found.
Hi,
1) I can’t find Import Demo Data when activating the Theme and I can’t import Demo content either. 2) If I activate Theme support, it shutdown my site and sends the errors below to me, Error Details
An error of type E_ERROR was caused in line 24 of the file /home2/bolyemhe/public_html/wp-content/plugins/theme_support_caregiver/includes/vafpress/classes/metabox.php. Error message: Uncaught Error: Cannot call constructor in /home2/bolyemhe/public_html/wp-content/plugins/theme_support_caregiver/includes/vafpress/classes/metabox.php:24 Stack trace: #0 /home2/bolyemhe/public_html/wp-content/plugins/theme_support_caregiver/includes/loader.php(97): VP_Metabox->__construct() #1 /home2/bolyemhe/public_html/wp-includes/class-wp-hook.php(308): _bunch_plugin_init() #2 /home2/bolyemhe/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #3 /home2/bolyemhe/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #4 /home2/bolyemhe/public_html/wp-settings.php(617): do_action() #5 /home2/bolyemhe/public_html/wp-config.php(106): require_once(’/home2/bolyemhe…’) #6 /home2/bolyemhe/public_html/wp-load.php(50): require_once(’/home2/bolyemhe…’) #7 /home2/bolyemhe/public_html/wp-admin/admin.php(34): require_once(’/home2/bolyemhe…’) #8 /home2/bolyemhe/public_html/wp-admin/plugins.php(10): require_once(’/home2/bolyemhe…’) #9 {main} thrown Kindly do something pls. Thanks
Hi, please send us a support ticket. Our team will help you. Thanks.
Customer who is looking this comment, don’t buy this theme. It’s broken and I’m still waiting since 3 months to have my refund. Do yourself a favor, look other templates
How do I update the theme? Because now my theme cannot change number or logo. Cannot save anything. I thing it’s too old and have to update but what to do to avoid loosing my data
Hi, please send us a support ticket. Our team will help you. Thanks.
Quelle déception !!! Le thème a beaucoup de bug. L’assistance a pris en charge la plupart dans un délai de 24h. Le plus important a retenir est pas la moindre : ATENTION WPML n’est pas compatible avec le thème , il est pourtant écris noir sur blanc que le thème est compatible LA PUB EST MENSONGERE. J’ai demandé des explications et la réponse par mail est expéditive. Ils peuvent rien faire . Même pas un remboursement proposé ou un semblant de mise a jour. Je ne vais pas en rester la . J’espère avoir pu au moins éviter a des développeur de se faire arnaquer. What a desappointment !!! The theme has a lot of bugs. Support took care of most within 24 hours. The most important thing to remember is not the least: ATTENTION WPML is not compatible with the theme, it is however written black on white that the theme is compatible THE ADVERTISING IS MISLEADING. I asked for explanations and the response by email is expeditious. They can do nothing. Not even a refund offered or a semblance of an update. I’m not going to stop there. I hope I was able to at least prevent developers from being scammed.
This is very annoying. The Theme Support Plugin is crashing the website and I cannot get support unless I bought another license.
Hi, please send us a support ticket. Our team will help you. https://prnt.sc/nUiswOor8dcx
I should’ve read the comments before buying.. Looks like i may have to request a refund.
Hi, please send us a support ticket. Our team will help you. Thanks.
Theme keeps crashing when i add the Theme Support (Required) plugin .. I need this fixed asap
Hi, please send us a support ticket. Our team will help you. Thanks.
Do not buy this theme, does not work
Hi, please send us a support ticket. Our team will help you. Thanks.
we discussed in dozens of tickets, you failed to make the theme work as it is presented. this theme should not be sold here.
How can you sell a product like this? What a huge fail!
I downloaded the file. Now I see that the Demo files are in the folder but I dont know how to install them.
Next time you “smart people” write a word file to explain the process!
I hate it!
Hi, Please check the given documentation within the full pack. You will get all direction.
There is nooooo direction! ??????????????????????????????????????????????????????????
There is. you need to download the full pack. Also, you can send us a support ticket.
I have also decided to request a refund. The response to the support ticket has been to do nothing.
Option panel is built using Vafpress Framework 2.0-beta powered by Vafpress
FavPress is not compatible with the latest jQuery updates in WordPress 5.5+.
Please send us a support ticket. Our team will help you.
Hi I left you a ticket – I want a full refund because theme is not working properly. Theme options don’t work. Builder is not intuitive. It doesn’t work with Wordpress 5.7. Please answer as soon as possible.
You will get reply from our team.
@DamirTurbo it seems so. I have opened a ticket a week ago. The problem occurs on any clean install of wordpress. I have provided them with a web host to look at the problem. I hope they will give us an answer soon.
Please give the ticket ID.
PRIVATE TICKET #2730425
You will get reply from our team.
Is this theme abandoned from author or what? It’s been a year now from latest update. Do you have in plan to update theme plugins and make it compatible with WP 5.7 ?
Please give the ticket ID.
The live demos are not working.
Please check now.
Uncaught TypeError: this[binder] is not a function
jquery.tipsy.js:538:25
/includes/vafpress/public/js/shared.min.js
Uncaught TypeError: $.browser is undefined
option.min.js:73:19
includes/vafpress/public/js/option.min.js
Please send us a support ticket. Our team will help you.
My support period has ended. I cannot open a ticket to report a bug.
HI, Please select “any item” tab and send the ticket.
Hi the theme options menu buttons un clickable purchased theme but useless atm. I sent support ticket too.
Hello raised ticket no response
Hi, Please give the ticket ID.
PRIVATE TICKET #2713288
Any update ?
Please check the ticket.
I need refund for both the purchases, html and wordpress
Please give details about your issues.
I have raised Support ticket also.
Horrible theme option is broken
Please give details about your issues.
Please advise how to set required fields in contact form, based on CF7 template you provided with demo content. Whatever we have tried it’s not working. Thanks
Please send us a support ticket. Our team will help you.
Please refund my money. Its been 1 month.
Please send us a support ticket. Our team will help you.
Please refund the amount. The theme is not working. I have done what your team members told still its not working. I don’t want your theme which is not working even with WordPress 5.4. Don’t cheat people. Your team asked me to request for refund and it’s been 26 days since I have sent the refund request. I haven’t get my amount credited. Don’t waste others’ time and money. I haven’t had such an experience with other theme authors.
