Web Themes & Templates

Discussion on Cargo HUB - Transportation and Logistics WordPress Theme

SteelThemes

SteelThemes supports this item

Supported

This author's response time can be up to 2 business days.

120 comments found.

Hello Support Team,

i have taken over an older wordpress project from 2017 on behalf of a customer, which was installed with the CargoHubVersion: 1.0.1 Theme. In the meantime I bought the current version CargoHub to update the site. Unfortunately the layout has changed in some places. The theme should also contain a license for WPBakery. Currently version 5.3 is active. But how can I update it? Where can I get a valid license?

Hi,

Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010849 our support team will help you ASAP.

Thank you very much! :)

Hello SteelThemes. I have sent you guys a support ticket, please kindly respond to it asap as I really need that solution right now.

Hi,

Hope you got reply. If not let us know

Thanks

hai i want to see demo for admin panel and how can custommer add his shipment info in my site thanks

Hi,

we don’t have account to help you test the backend.

Thanks

Hello,

I have imported your demo with homepage two and I would like to have the exact same result with the three boxes on the slider, but although I have just replaced the info the result is not the same. The three boxes have no space in-between and the photos behind the overlay appear on the half. Could you please help?

Hi,

Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010849 our support team will help you ASAP.

Thank you very much! :)

thiagot

thiagot Purchased

Hi,

I´m having issues trying to make the parent menu to open the child menu on mobile.

For example, if I have a menu with 2 items, like this:

PARENT - Child

On mobile, the user has to touch the arrow next to PARENT (>) to make it open the submenu, revealing Child link. I´m looking for a way to make PARENT open the submenu if touched, not only the arrow >.

Can you help me achieve this behavior?

thanks

Hi,

Please renew support and submit ticket.

Thanks

thiagot

thiagot Purchased

What a good customer support! Thank you for nothing. Obviously not paying 30 bucks to have a simple question answered.

Hi,

Sorry for the inconvenience. The reply is delaing because of weekend. Support team is back to office Monday.

Thanks for your patience.

ABCDEX

ABCDEX Purchased

Where can i find my my id ticket as you is requesting??

Hi,

We received your ticket. You will get reply soon

Thanks

I have taken over an older wordpress project and get an error message on the page where job offers are listed when I try to edit the page:

Shortcode [get_jobs]: Fatal error: Cannot redeclare get_job() (previusliy declared in …wp-content/themes/cargohub/jobs.php) in …...wp-content/themes/cargohub/jobs.php on line 121

At the moment the website is hosted by hosteurope and only works with php 7.2. the pages were built with WPBakery Page Builder 5.3 – an update to 6.1 could unfortunately lead to considerable misdisplays.

Can you help me?

Hi,

Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010849 our support team will help you ASAP.

Thank you very much! :)

theme option is not showing

Hi,

Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010849 our support team will help you ASAP.

Thank you very much! :)

Hi,

Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010849 our support team will help you ASAP.

Thank you very much! :)

Please assist in uploading Demo Content

Unable to import Demo Data successfully

Failed

Downloading customizer file

content has been imported successfully!

Could not find the author for “Track Shipment Form” (post #2324)

Could not find the author for “Request Form” (post #2323)

Could not find the author for “Cargo Contact Form 3” (post #2322)

Could not find the author for “Cargo Contact Form 2” (post #2321)

Could not find the author for “Contact form 1” (post #2320)

Could not find the author for “Emilia Crena” (post #2319)

etc….

I have logged a ticket on Friday already with no Response https://steelthemes.ticksy.com/ticket/2497454

Hi,

It’s delay because of weekend holiday. You will get reply in few hours.

Thanks

I want to buy the theme but I need to know if other people can visit my website to track there parcel in different countries? Do I need any additional plugin to do that ?

Hi,

We didn’t checked the theme with any plugins, so we can’t suggest you

Thanks

Hello, i noticed that after editing the services on the home page it does not reflect instead the demo content will be visible, but I can edit every other part of the website.

I will be expecting your uptdate

Hi,

Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010849 our support team will help you ASAP.

Thank you very much! :)

Dear Author,

I will like to know if this theme is compatible with plugins below:

WP-Client SupportPlus CostCalculator

Also, does this theme come with a built in cost calculator?

Thanks

Hi,

Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010849 our support team will help you ASAP.

Thank you very much!

How do you import demo ?

Hi,

Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010849 our support team will help you ASAP.

Thank you very much!

Dear team, https://ajw.shankarinfosystems.in/ this is my site. on my site menu hover color not working, please give me the solution for this

Hi,

Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010849 our support team will help you ASAP.

Thank you very much! :)

I want to use this theme for courier service, Can it fit in? Thanks

Hi,

Sorry for the delay reply. The theme doesn’t have this feature

Thanks

Also, how does the tracking work?

Hi,

Sorry for the delay reply. The theme doesn’t have this feature

Thanks

Hi, I have some pre-purchase questions: 1.Can client directly order the service or just send a request for a quotation? 2.Is it possible to directly pay for the service with your system (like at online store)? 3.If so, what options for payment gateways do you offer? 4.Is there option for print the labels (for the packages). 5.Do your system have some backend solution for easy administration? 6.Can be exported the list of orders?

Hi,

Sorry for the delay reply. The theme doesn’t have these functions

Thanks

hello sir, I want to add a drop-down menu in the top header How it possible ?

Hi,

Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010849 our support team will help you ASAP.

Thank you very much!

Hello,

we`ve just bought your theme, can we obtain your original design view as it was on your ThemeForest example?

Hi,

Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010849 our support team will help you ASAP.

Thank you very much! :)

Hello,

Can you tell me are the images included with this theme?

Also do you need WP Bakery to edit the theme? If so is it included in the theme?

Thank you

Hi,

Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010849 our support team will help you ASAP.

Thank you very much! :)

What is the point of having no pre purchase questions be answered here!!?? Your support only works when you have made a purchase! Not doing yourselves any favours here! Also contacted you on your website for help and that also seems like it has been abandoned.

Hi,

Sorry for the inconvenience.

1) Images are not included in Package, but we will send you PSD with images after purchased.

2) Yes, the theme comes with WP Bakery.

Thanks

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