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Could you kindly let me know the following:
a) Does this theme provide the ability to track items ( or support a plugin that does) – does it require compatibility with any particular software?
b) Does this theme provide the ability to get an instant quote/quote calculator? ( I am not looking for a form that sends to an email, but an actual calculator)
c) Is it possible to access the documentation for this, so I can see how easy it is to install?
d) Does this theme come with video tutorials?
e) I am planning to install this theme over the weekend and over the coming week – which days will you be closing over the next week, in the event that I find an issue that needs technical support?
Thanks and Kind Regards
Thanks for contacting us. Please find the answers below:
1. No, the theme does not offer item tracking functionality and it does not have support for any particular software apart from standard WordPress features.
2. It really depends on what you are trying to implement. The theme comes with the cost calculator page elements, the questions is do the available features cover what you need.
4. Please send us an email to email@example.com and we will send you a link to documentation pdf.
5. No, there are no video tutorials for the theme.
6. Please note that on work days tickets are processed within 24 hrs (exceptionally 48 hrs). If submitted on non-working days expect the answer the following business day. Note that we are located in GMT+1. Working days next week will be Monday, Tuesday and Friday.
Is a boxed layout possible with this theme ?
No, unfortunately, there is no boxed layout possible with this theme.
Hi, it is possible to use more than one class name on the same element inside the rapid composer? I tried using , ; and also just an space between each class but nothing work, it looks like it only allows one class per element.
Sure, please just use space in between class names when you add them to Extra Class Name(s) field. Like this:
class1 class2 class3
It should do the trick.
In addition, please submit a ticket at our support site https://boldthemes.ticksy.com/ should you need additional help in the future. Our support team will be glad to assist you. This will help us track your tickets efficiently and respond to them in a timely manner. Thanks in advance.
1. Can I incorporate this into the shopping cart so that the cart will calculate the rate?
2. Can this calculate by km, weight, kind of vehicle for different rates per option?
3. Google API will calculate the distance?
4. Scheduling of pick and delivery?
I actually don’t need the theme, I only need the shipping calculator at the shopping cart. Can I do this?
1. There is no such option.
2. It looks like it could be done.
3. This is not possible.
4. Also not possible (but you can use CF7 plugin for additional fields).
If you need only our Cost Calculator plugin, you can find it here: https://codecanyon.net/item/cost-calculator-wordpress-plugin/12778927
Dropdown has no feature of Type to Search. Can you please share how to do it ?
Please submit a ticket here, our support team will be able to help: https://boldthemes.ticksy.com/
rapid composer has stopped working on my site so I can’t edit it. I have updated the theme and cargo plugin but the rapid composer version is a lot older than the current version. Can you update it please?
If you have updated the theme and cargo plugin you should be able to find the respective rapid composer version in the package. The version packaged with the theme is the version compatible with the theme and modified so it works with the theme.
Try clearing the browser cache and if the issue persists, send us wp-admin credentials and site url to firstname.lastname@example.org so we can take a closer look at the issue.
hi guys! sorry for bothering you, but could you please tell me if there is a possibility to add mega menu in cargo theme out of the box as in your other products with the help of “btMenuWideDropdown” or if there is some other way?
Thanks for contacting us. Unfortunately, Cargo does not have a built in wide menu item option
Hi! is it possible to load grid gallery not on the “scroll loading”, but to add a button “load more” or thomething like that?
Unfortunately not out of the box – you can either set a fixed number of items without load more option or have an infinite scroll based load more functionality.
Is a third party grid plugin an option?
Hello! Thank’s for your answer! “Is a third party grid plugin an option?” – yes sure, can you advice me some?
We do not have a specific recommendation, it really depends on the layout you are looking for and if their functionality meets your needs.
Ok, thank’s for reply! one more thing since we’re already talking) I want to join the question above about mega menu. Is there some way to make it works, may be some snippet of code to add in php? Apologizing in advance for distracting you.
No distraction at all Unfortunately, similarly to your first questions, mega menu is not available out of the box. You will also need to use a third party plugin of your choice for that.
Ok, thank you)
Hola adquiri esta plantilla realice la carga en mi cpanel del archivo .zip y extraje en la carpeta de themes de mi cpanel, luego lo active en mi wordpress y efectivamente me sale que fue activado el tema pero no puedo instalar demos no me aparece para instalar los plugin de este tema no me aparece ningun tipo de informacion pueden ayudarme gracias
Please refer to the following article for the explanation about two different packages which you can find on Themeforest and which to use to install the theme – https://boldthemes.ticksy.com/article/7088/
You can find the theme documentation here: http://documentation.bold-themes.com/wp-content/uploads/static/CargoDocumentation.pdf
Please refer to the following article on how to import demo content – https://boldthemes.ticksy.com/article/7116/
Should you need any additional help in the process, please submit a ticket at our support site: https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Hi there can you tell me how do i do one click import? so could have the demo site ready?
Thanks for your purchase. Please refer to the theme documentation – http://documentation.bold-themes.com/wp-content/uploads/static/CargoDocumentation.pdf, Section 5 – Installing demo content.
Should you need assistance in the process, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to help you.
Hello again, I wanted to ask if there is a way to edit the inputs in the cost calculator (add new ones, delete some inputs)?
Sure, you have most of the functionality of Cost Calculator – http://documentation.bold-themes.com/cost-calculator/ available, which means that you can add additional fields and create your custom calculations.
Should you need assistance in the process, please submit a ticket at our support site – https://boldthemes.ticksy.com/tickets/ and our support team will be glad to help you.
i want to see demo for admin panel and how can custommer add his shipment info in my site
Thanks for contacting us.
Unfortunately, we do not have the demo for admin panel. In addition, please note that the Cargo theme does not feature shipment management functionality.
Does the theme options fight with AMPforWP plugin?
I’m looking to switch templates because my current theme crashed when I go to Appearance -> Customize. When I turn off AMPforWP, I can go to Appearance -> Customize.
So, I’d like to ensure that I won’t face the similar problem when I buy this theme.
Thanks for contacting us. Unfortunately, we can not confirm the compatibility with AMPforWP plugin – we haven’t tested it with the theme.
If you are willing to give it a try, we have a money back guarantee policy – if it turns out that the theme does not meet your needs, we will refund you.
Hello, Just wondering what page builder does this theme use, is it compatible with the Visual Composer or Elementor? Thank
The theme uses Rapid Composer, it is not compatible with WP Bakery or Elementor.
Thanks for your instant reply
May I also know if this theme is compatible with any Shopping or Product Displaying system?
(I suppose it is not compatible with Woo-commerce as you’ve relied to others above)
It is compatible in terms of functionality with WooCommerce, but it does not include WooCommerce related css.
You would have to style the WC templates on your side if you want to override the default WooCommerce css.
It does not explicitly support any other e-commerce framework.
Hi! Can I add a phone number and company address on the top bar?
You can add BT Icon widget to Header Left or Header Right widget area on Appearance > Widgets panel.
does the theme have RTL support for Arabic languages?
Thanks for contacting us. No, Cargo does not have full RTL support.
Hello, im looking for DELIVERY EXPRESS demo .. Can i ask before buy the theme if there is an option after the calculation to buy that service?
Thanks for contacting us. Unfortunately, Cargo does not provide the option to buy the service after the calculation – there is no integration with WooCommerce or other ecommerce plugin
Hi, do you make extra costum work? because i need this function
Unfortunately we are not currently available for customization or custom development services.
Hello, I need to show in the calculator results the subtotal and the total of the operation. I have seen in the calculator documentation that it is possible from version 2.3.2 but in the template files the calculator is up to version 2.1.4. How can I get the latest version please?
We need to make samo changes to the cargo theme prior to integrating the latest cost calculator version into it. We will ship the latest cost calculator with the theme updates most likely from beginning of the October.
Hello, I am planning to purchase your theme. Everything looks great, and I particularly like the calculator. But I’d like to know if it also has a payment wall integration like paypal? Hope to hear from you! Thanks!
Yes, the calculator has integration with the PayPal – once the user fills in the data and the calculator displays the quote, the user is redirected to the PayPal Checkout page. Here is a demo: http://cost-calculator.bold-themes.com/new-main-demo/paypal-integration/
Also, please refer to Cost Calculator documentation to get the idea of what is under the hood. You can find it here: http://documentation.bold-themes.com/cost-calculator/
Okay great! For the Cost Calculator, is it part of the theme already once I purchase it or we need to purchase it separately?
Cost Calculator is included in the theme and you do not have to purchase it separately.
Hi, I have some pre-purchase questions: 1.Can client directly order the service or just send a request for a quotation? 2.Is it possible to directly pay for the service with your system (like at online store)? 3.If so, what options for payment gateways do you offer? 4.Is there option for print the labels (for the packages). 5.Do your system have some backend solution for easy administration? 6.Can be exported the list of orders?
We are not quite sure if your questions are related to the general theme functionality or the Cost Calculator plugin which comes with the theme.
Cost Calculator plugin does not offer WooCommerce integration and none of the above mentioned functionalities are available – the user gets the quote estimate based on the inputs and the plugin sends the request to the administrator.
Also, keep in mind that Cargo theme does not offer full WooCommerce support in terms of styling. If you need WooCommerce on your site, we suggest taking a look at our Wheelco theme – https://themeforest.net/item/wheelco-transportation-wordpress-theme/20725400
Hello I want to buy this theme now but I have to ask. I want this preview landing page too. Will this landing page be included or not? If not, can you give me this landing page when I buy this theme? I’ve given landing page link below.
The main landing page is not part of demo import packages, but we can send you its shortcode structure separately. You will not have the images, but you will probably change them anyway.
Thank you. I buy now.
Thanks for the purchase.
Please send us an email to email@example.com and we will send you the code.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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