65 comments found.
Hello, I just bought and update my site with this theme. I have an issue which I already posted here https://wpbingo.ticksy.com/ticket/3481832 Please take a look. Thanks.
Thanks for your respond!
Please wait, our support team will assist you.Hello,
What is the actual version of this Theme? Thanks.
Thanks for your respond!
The current version of this item is 1.2.3.Thanks. The last updated was in 14-2-2019 ?
I am hanging in the balance to buy this theme to update a new customer I got who is using this Theme. Can I see the changelog page?
Please see information here: https://prnt.sc/f959zOzu7mf8
I have tried to leave a message on your support page but it tells me that the chosen template “Carina” is not available on that page.
I have purchased and installed the template but it is not possible to update any of the them options, I change the logo and the colour option but it keeps referring back to the default settings.
The template description says that it is fast loading when it is possibly the slowest template I have ever used.
I would like a refund please as I will need to find an alternative that works correctly.
Thanks for your respond ! There seems to be some confusion here. Cariana is available at the support forum: https://prnt.sc/bzvRPNhWNepZ
My support has expired but you should know about Wpbingo Core and Redux Framework conflict after last update
Thanks for your respond ! We have checked the latest version. Everything is working fine and so are our customers. We can only check and check for you when you submit a support request to us. Best regards.
Hi, I wanted to ask you how to remove Filter button (brand and price slider) on Homepage. I cant find Wpbingo filter template? Thank you.
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
hello! is the theme compatable with brizy?
Thanks for your respond ! This item is built by wpbakery page builder plugin.
Hi! I have a problem with theme in wordpress fatal error in: /public_html/wp-content/themes/cariana/inc/woocommerce.php on line 46
please help me :’(
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check and respond to you.
Hi, I use your theme on https://delaveine.com but wp bakery builder is not registered it. Can you update it?
Thanks for your respond ! WPBakery Page Builder is a copyrighted plugin, You should buy a license to activate this plugin. Best regards .
Do you plan on updating this theme still?
Thanks for your respond ! We always update our items, you can see the last updated date here: http://prntscr.com/u1z4xm
Hi, I am encountering two main problems with this theme I cannot solve on my current website (reloco.it).
When on the single shop item from a mobile phone:
- the page does not scroll when the user scrolls over the main image, leaving space for scrolling only on the empty borders;
- when an item has many images (e.g., https://reloco.it/prodotto/camicia-uomo-mezza-manica-tg-m/), they show on the top. The arrows that should be used to scroll through them don’t always show up properly; moreover, when the user reaches the rightmost image and then scrolls to the next one, it would be better if the rightmost image becomes the leftmost and the slider shows all the following images instead of just the next one.
Thank you.
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you.
I am unable to do so, my support expired a few days ago but I never used it. Is there a way to contact you directly please?
Thanks for your respond ! If your support package has expired, you should purchase another support package to receive support from us.
in the mobile version, the images are decentralized to the left. Would it be possible to set 2 columns in the mobile shop page?
I tryed by mobile with Firefox
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you.
Link expired
When I upload the theme on wordpress, post installation, it shows ‘The link you followed has expired.’ Solution?Thanks for your respond ! Please find out here: https://wordpress.org/support/topic/the-link-you-followed-has-expired/
Compatibility with StoreFront
Is this theme compatible with StoreFront. I’d like to use the woocommerce subscription, so was wondering if it would work smoothly.
Thanks for your interest! This item is compatible with StoreFront.
Dear author, I bought and installed the theme, however, I get a message in Wordpress there are compatibility issues with WooCommerce version 4.0.1.
This is the Dutch message I get: ” Je thema (Cariana Child) bevat verouderde kopieën van een aantal WooCommerce-sjabloonbestanden. Deze bestanden moeten mogelijk worden bijgewerkt om er zeker van te zijn dat ze compatibel zijn met de huidige versie van WooCommerce. Aanbevelingen om dit op te lossen:
Je thema bijwerken naar de nieuwste versie. Als er geen update beschikbaar is, kun je contact opnemen met je thema-auteur over compatibiliteit met de huidige WooCommerce-versie.
Als je over een sjabloonbestand heen hebt gekopieerd om iets te wijzigen, moet je de nieuwe versie van de sjabloon kopiëren en je wijzigingen opnieuw doorvoeren."
Could you please provide a newer, updated version?
Thanks in advance.
Thank you for your feedback ! Please contact our support team via: https://themeforest.net/item/cariana-woocommerce-lookbook-theme/21305534/support. We will check and update for you . Best regards !
The link you provided does not work.
Sorry , Please check again : https://themeforest.net/item/cariana-woocommerce-lookbook-theme/21305534/support Thank you !
Is it intended that importing the demo content doesn’t import everything like the demo. Only a few things were imported. Many images are missing, slider revolution sliders were not imported, menus also were not imported. Could you please help me with this asap?
Thanks for your respond ! - Maybe your server has blocked, not to download some images, you can get the photos you need from our demo. - We have included slider in the package, you can import the slider you want to use: http://prntscr.com/qz87tl
Hi, I would like to check if this template is compatible with Woocommerce version 3.7.0? After last update of Woocommerce, I’m having issue with the checkout page. Customer are not able to enter credit card information.
Thanks for your respond ! This template is compatible with the latest Woocommerce version.
I just received response from Woocommerce regarding not able to enter the payment info at checkout page. They stated that it’s a page code issue.
Failed to decode downloaded font: https://fonts.gstatic.com/stats/Poppins/normal/700 Which
This is the issue, not the payment method itself but that page setup. Please advise.
Sorry, the error should be Failed to decode downloaded font: https://fonts.gstatic.com/stats/Poppins/normal/700
Please contact our support team via: https://themeforest.net/item/cariana-woocommerce-lookbook-theme/21305534/support. We will check for you . Best regards !
Hi, I’ve already send an email thru support. Please advise.
We have responded to your email, please check inbox. Thank you .
Hi, Is this theme compatible with Polylang ? Thank you!
Thank for interest ! This theme compatible with Polylang .
In Internet explorer, only loading continues. What should I do?
Thank you for your feedback ! Please contact our support team via: https://themeforest.net/item/cariana-woocommerce-lookbook-theme/21305534/support. Best regards !
Hi, Before I purchase, Is there anyway that I could download a csv file of all my products on another website and upload them to this template once I have set it up? Also does this theme support instant download options?
Thanks for your interest, you can do it easily with Wordpress Tool Export and Import : http://prntscr.com/njft0b