68 comments found.
Hi, Is there html template version of this templet
Hello,
Thank you for your interest in our theme!
This theme is available in Wordpress version only. HTML files are not included in the package. Our Customization Studio can create the HTML version of the theme, to get a quote please submit a ticket at https://themerex.net/support/ and choose “Get a free quote” category.
Regards.
Hi, I have questions about the “services”.
Is there an option to remove the title of these pages? I want to add in my own way.
Is there a way to change the url? Right now it shows as /services/ Or maybe remove the /services/ from the url path?
Is there a way to add the service group in the url? For example /services/GROUP-SERVICE/service-detail
Thanks,
Hello,
Thank you for choosing our theme!
Sure. Could you please create a support ticket at https://themerex.net/support/ ? Our support team will gladly assist and guide you.
Regards.
Ok, done
Hi, when I view the site and when the screen is narrowed down, the wave below the image slider looks like this – https://www.screencast.com/t/7jkkTSyMER Is there a way to make it full-width? Thanks!
Hi
I want to use this for a multi vendor business. Is the theme compatible with dokan multivendor marketplace plugin?
Thanks Udit Bhalla
Hello Udit Bhalla,
Thank you for your interest in our theme!
We cannot guarantee full theme compatibility with dokan multivendor marketplace plugin since it is a third-party plugin, and we have not tested it with the template. However, you may try using the plugin with the theme. In case some additional stylesheets are needed for its full compliance, our Customization studio can create them for you. To get started, please submit a request to the “Get a free quote” category at https://themerex.net/support/
Regards.
My Theme CarpetServ has some issues with PHP 8.0:
Warning: The magic method Vc_Manager::__wakeup() must have public visibility in /var/www/vhosts/die-blitzreiniger.at/httpdocs/public/wp-content/plugins/js_composer.OLD/js_composer.php on line 221
Fatal error: Cannot declare class Vc_Manager, because the name is already in use in /var/www/vhosts/die-blitzreiniger.at/httpdocs/public/wp-content/plugins/js_composer.OLD/js_composer.php on line 33
WPBakery Page Builder cannot be activated. What can I do?
Hello,
Thanks for reaching out to us!
To avoid any issues with WPBakery, all bundled plugins should be updated to the latest version using Themerex Updater plugin included in the package. Please review the detailed instructions: http://carpetserv.ancorathemes.com/doc/#theme_update_plugin
To investigate the issue additional information is required. Please use option “Presales Question” at https://themerex.net/support/ and provide the purсhase code in the message body. Our Tech Support team will check and assist you without support renewal.
Regards.
Hi, I just wanted to confirm does the template have the Appointments feature with its email booking and date/time capture? I do not see this feature on themeforest demo, but I see it on your website demo: carpetserv.ancorathemes.com/appointments.
Hello,
Thank you for your interest in our theme!
Absolutely! The template includes Booked Appointment plugin that allows you to add as many calendars with dates and times as you need. Also, you can easily set up appointment confirmation emails sent to users when they book an appointment as well as appointment approval and cancellation etc. Please review the details https://boxystudio.ticksy.com/articles/7827/
Regards.
Incompatible with Wordpress 5.8.1? Any future updates to fix this or is the theme obsolete?
Hello,
Thank you for contacting us!
The theme is compatible with WP 5.8+ To avoid any issues please install Classic widgets editor plugin recommended by Wordpress team for full compatibility with 5.8 – https://wordpress.org/plugins/classic-widgets/
Also, please ensure that all the bundled plugins are updated to the latest version using Themerex Updater plugin included in the package. Feel free to follow these instructions: http://carpetserv.ancorathemes.com/doc/#theme_update_plugin and disable Gutenberg Editor in WPBakery settings.
Currently, we are working on a new theme version. It is at the Testing stage and will be released in a while. In case you experience any difficulties in this matter, please submit a support ticket at https://themerex.net/support/ and get qualified assistance. If your support expired, you may use option “Presales Question” and provide the purсhase code in the message body.
Regards.
I want the header to be the same at the front page then any other page. How can I do this?
Hello,
Thank you for choosing our theme!
The header style can be changed for every single page in Theme Options of the page – https://prnt.sc/10b603o Please make sure that the selected header matches the header layout in Customize -> Header. These are the global options for the whole website.
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Hi Team, Any chance you`re gonna make your theme compatible with WordPress 5.6? Currently js composer page edit does not work and need jQuery helper plugin.
Hello,
Thank you for contacting us!
The theme is compatible with WordPress 5.6. To avoid any issues, all the bundled plugins should be updated to the latest version using Themerex Updater plugin included in the package. Please review the detailed instructions: http://carpetserv.ancorathemes.com/doc/#theme_update_plugin
Also, please disable Gutenberg Editor in WPBakery > General Settings – https://prnt.sc/vzmntr for WordPress 5.6.
In case you experience any difficulties in this matter, please submit a support ticket at https://themerex.net/support/ and get qualified assistance. If your support expired, you may use option “Presales Question” and provide the purсhase code in the message body.
Regards.
Thank you for your quick response. Fors ome reason it was caused by essential grid plugin, but after updating it works.
The comment form is not working correctly, even if you fill in the Message field, the validator says that the field is empty. Looking at the HTML form, the name of the Message field is as a number and not as a “comment”. You can test at https://acquabrasil.org/acquabrasil/fisioterapia-aquatica-em-grupo/ Thanks.
Hello,
Thank you for getting in touch with us!
The issue is not replicated on the demo site. To investigate your problem additional information is required.
Please provide your website details in the support ticket at https://themerex.net/support/ to get qualified help. Our Tech Support team will assist you as soon as possible.
Thank you!
How to Change the design of single services page ?
Hello,
You can customize content for each Service post in WordPress dashboard > Services tab. Please check the screenshot – https://prnt.sc/voejqp
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
When i’m trying to contact support team, showing invalid purchase code….
Hello,
Thank you for getting in touch with us!
Please submit a Pre-sales ticket at https://themerex.net/support and provide your purchase code in the message body. This does not require purchase code verification. Our Tech support team will be glad to assist you with any questions.
Regards.
okay….
Hello,
Unfortunately, before buying the theme I thought that the waves in green could change colors but it is not the case, it is images.
Do you have a tool to advise me to create the same waves but in a different color, or simply change their colors? because i’m a little discouraged, i try lots of tools, i can’t.
Thank you
Hello,
Thank you for contacting us!
You can create curved shapes using photoeditor, for example Photoshop:
https://youtu.be/g1KJfmTCW1M Thank you.Hello,
I have problem with the website. Almost everything is blocked and cannot work. WP Bakery is not updated and cannot make any changes. Please advise what to do.
Hello,
WPBakery Page builder, Ess. Grid and Slider revolution plugins should be updated to latest version for full compatibility with WordPress 5.5.
Please submit your request to category “Pre-sales Questions” at https://themerex.net/support/ – our Support team provide you with latest versions.
This doesn’t require support renewal.
Thank you in advance.Hello,
When you pass the mouse over the services, there is a green image that appears. I can’t find how to change this image or color? can you help me with this plz?
Thank you
Ah and also, I can’t modify the service pages because the whole edit section is like that :
alter_height="large" hide_on_mobile="" css=".vc_custom_1488462471572{margin-top: -0.4rem !important;}"]/vc_column[vc_empty_space alter_height="large" hide_on_mobile="" css=".vc_custom_1488451942319{margin-top: 0.4rem !i.......Did you know what the cause is? I don’t know if it’s related to the WPBakery Page Builder update, but I can’t do it, I have an error message. Thank you
Hello,
Services green background on hover is implemented using background image that is pre-coded in theme files.
You have two options:
- upload your own background image for services in Media and add this code in Appearance> Customize> Additional CSS:
.sc_services_light .sc_services_item .sc_services_item_content_wrap { background-image: url(“images/services_bg.jpg”) !important; }
replacing images/services_bg.jpg with full path to your new image
- or add this code in Additional CSS to remove image and specify color:
.sc_services_light .sc_services_item .sc_services_item_content_wrap { background-image: none !important; background-color: #000000 !important; } replacing #000000 with needed color for services hover
By default WPBakery Page builder is disabled for custom post types. You may enable it in WPBakery Page builder> Role manager> custom post type> tick on services
If you still have questions, please submit a ticket at https://themerex.net/support/ – our Support team we’ll be happy to help.
Thank you.Perfect!
Thank you 
Hi, I just wonder is the theme Compatibility with WPML? Kind regards Sari
Hi, I purchased the theme and I have the following problem. Why can’t I find and change this picture because I want it to be a different color?
http://clean.cryptoinvest-app.com/why.pngHello,
Sorry for delayed reply – we don’t work on weekends.
You may change image in Slider revolution:
https://prnt.sc/tci4u1 https://www.themepunch.com/support-center/If you still have questions or difficulties, please submit a ticket at https://themerex.net/support/ – our Support team will be happy to help.
Best regardsHi, I want to change the bottom oval green line, not the main image.
Sorry, my bad.
You may change that image in Global layers: https://prnt.sc/tcm164
Best regardsHello, congratulations on a good job. But again I face a problem. How to fix menu sticks?
http://clean.cryptoinvest-app.com/whyyyy.jpgWhy can’t I contact your support? And why does he give me that I don’t have a license?
WPBakery Page Builder not show in the page
Hello Mladen,
WPbakery Page Builder, Revolution slider and Ess.Grid plugins should be updated for correct work with WP 5.5.
Please clear browser’s memory cache and try again or use other browser.
Make also sure that you aded correct purchase code when submitting a ticket.
https://themerex.net/support/ Thank you.So I’ve read the “copyrighted images” disclaimer a bunch, but I’m a little confused, I think you guys used a script to plaster © symbols on EVERY image file in your theme, no? Cause there are © symbols literally on the “color divider shapes” that came with your team’s design.. am I wrong? https://www.dropbox.com/s/32yioq8lfm6ykvl/carpetserv_c.png?dl=0
(sorry, dropbox sucks for hosting images)
Curious if there’s a way to remove that for the images that were just design elements for the site like curvy dividers.
PS: Services CPT’s use visual composer (wpb pb) code for it’s layout. But WPB PB’s functionality for editing with the Services CPT keeps “un-allowing” itself after I go and turn it on in WPB PB’s settings. Really weird. Any fix?
Hello,
Sorry for delayed reply – we don’t work on weekends.
Please submit a ticket at https://themerex.net/support/ – our Support team we’ll be happy to help with images and WPBakery for services.
Thank you in advance.Haha all good, didn’t expect you would work on weekends, I’m glad! Submitting a ticket.
Ticket Submitted: https://support.themerex.net/ticket/15257
Hello Daniel,
Thank you for choosing our theme and contacting us!
Yes, please submit a ticket at https://themerex.net/support/ – our Support team we’ll be happy to help.
Thank you in advance.Hi. I bought your Carpetserv theme, If I add paragraph in testimonials page, font-size and line-height too big , how can I change the font size? I couldn’t access the font-size through WPBakery Page Builder plugin. Normally looks good if I use demo content in testimonials, when I add little more paragraph font size and background image increase. Thank you
