Discussion on CarPress - WordPress Theme For Mechanic Workshops

ProteusThemes

ProteusThemes does not currently provide support for this item.

410 comments found.

Hi guys, i would like to create a new page without left widget sidebar. How i can do it?

Hi, thank you very much for your comment, but as you were able to see upon purchase, we do not provide 1-on-1 support for this theme anymore. However, in our support portal you will be able to find an extensive knowledge base, public forum and theme documentation. Thank you very much for understanding.

I cannot understand why the template is available for purchase if there is no support on it any more, I was thinking about buying it but I am not going to.

Hi. Not all the customers need support but I can understand why you think that. For CarPress alternative with the support, we made a more modern Auto theme. Check it out here -> https://proteusthemes.com/wordpress-themes/auto

How can i get some sort of support on this theme? is it not available? I even tried to open a ticket and i have no luck. I cant even register carpress as one of the themes

Hi. If you send us an Auto purchase code maybe we can figure something out. Take care!

Send to where? I am 100% willing to upgrade to Auto

You can send it in refund request or on our email/contact form which you will find on proteusthemes.com

image hook on blog and pages.

those images are not responsive, also 100% Width Hook never works on iframes.

if you visit any inner page using mobile u will understand.

lots of other people complained about the same issue so there must be a fix already.

Hi. I checked images on our demo and they are all responsive. However, you are right about the iframes. We will fix that and it will be available in the next update.

Take care!

Hi, I know you don’t offer support, but didn’t know if this qualifies under a different group. Tried replacing quote.png in assets/images, as I can’t see the image on the page being white, but no matter what it doesn’t show. don’t understand “quote.png?1478527386” or what to do.

Also, I am curious what your plans are for duration of updates. Thanks.

Hi. Yes, unfortunately, this also qualifies under a support since it is not a bug. The image you are trying to change is just one of the images in the sprite, you will need to modify icons-(some numbers).png to modify the quote.png image.

For updates, we currently don’t have any big plans for CarPress. The theme is stable and as far as we know bug-free. We are still planning to update the theme if there is any newly found bug or any kind of security issue. Take care!

thanks. I had a cache issue on my server. Do you know if it will be another year? I see you are still selling it, and I know as of now you are still updating, just want to make sure my client doesn’t get caught off guard.

Hi. Yes, definitely. We are not planning to stop updating any of our themes anytime soon. For example, our oldest theme HairPress from 2013 is still online and it has regular updates. It will be the same with CarPress and all other themes from ProteusThemes. You are in good hands.

Hi. You wrote that theme support russian language but in theme headings and navbars used Dosis – this font without russian letters. Has this theme ability to change fonts in admin panel WP?

Hi,

For changing fonts you will need to use Easy Google Fonts which works great with our themes -> https://wordpress.org/plugins/easy-google-fonts/

voidmstr

voidmstr Purchased

I need to change the font color on the front page Contact Form 7 widget. http://truwheel.com/newsite How to do this?

voidmstr

voidmstr Purchased

I would not have purchased this theme if I knew it came without support. All my other themes from ThemeForest included support. It’s apparently impossible to get a refund. I CALL RIPOFF!

Hi,

I’m sorry, you feel this way, but it’s clearly stated above the purchase button on the ThemeForest item page, that we do not offer support for this theme.

We will still offer support for theme bugs and update the theme for any bugs that might occur in the future. You can read more about this in our support article: https://www.proteusthemes.com/help/mean-theme-marked-unsupported-themeforest/

Take care!

Hi,

We really don’t want unsatisfied clients, so I wonder if you took a look at the article above? Can I do anything to make it better for you? You might be entitled to refund. Get back to me via this form and we will solve your issue: https://www.proteusthemes.com/contact/

This is one outstanding theme!

Thanks! I appreciate it.

Techture

Techture Purchased

Hi there, please give me a refund for the Car Press theme so I can buy the updated Auto theme with support.

I just spent a few hours working and didn’t realize you don’t provide support for the Car Press theme.

Why are you even selling it without support? That doesn’t seem fair.

Thank you!

Hi,

If you really like the looks and functions of the CarPress theme I would suggest you to stay with it. Theme will still get all the updates and security fixes, only the support is not included. You can read more about that here -> https://www.proteusthemes.com/help/mean-theme-marked-unsupported-themeforest/

Take care!

Techture

Techture Purchased

Thanks for the quick reply! I’ll keep working with the theme. It’s really nice :)

Hi. Great. I am really happy that you like the theme. :)

selacileb

selacileb Purchased

Please help me… carpress shows me wrong date (on first page where open hours are selected it shows thursday – today is moday… how can I change this???

Hi, thank you very much for your comment, but as you were able to see upon purchase, we do not provide 1-on-1 support for this theme anymore. However, in our support portal you will be able to find an extensive help center and theme documentation. Thank you very much for understanding.

I suggest you check your WordPress time setting -> http://www.wpbeginner.com/beginners-guide/how-to-change-date-and-time-format-in-wordpress/

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