Discussion on CarPress - WordPress Theme For Mechanic Workshops

Discussion on CarPress - WordPress Theme For Mechanic Workshops

Cart 3,021 sales
Well Documented

ProteusThemes supports this item

Supported

This author's response time can be up to 1 business day.

449 comments found.

techo91

techo91 Purchased

I have this theme for a while now and it was working good till recently, now it does not work with the latest WordPress version. Please fix this.

Hey Techo91. We are working on compatibility updates for WP 6.0 as we speak. Can you clarify which theme you have? If you have an active license, I encourage you to submit a ticket through our website https://proteusthemes.com. Thanks!

I purchased this theme in the past. Recently it stopped working and is now in recovery mode. I downloaded the last build and reinstalled. It didn’t fix the issue. I purchased support, but it’s not even allowing me to register my theme on your support site. I need to get the issue resolved so my client’s site works again. Please respond ASAP!

Hey @nodesign I will answer form our ticket system. I just saw your request come through.

Is this theme compatible with Wordpress 5.9 and 6.0?

johpg

johpg Purchased

Any update about this?

johpg

johpg Purchased

Here is an issue I found.

The theme uses this slideshow plugin: https://wordpress.org/plugins/slideshow-jquery-image-gallery/

The plugin hasn’t been updated for 7 years and the listing on Wordpress.org has been suspended pending a review.

The plugin also triggers a WordPress Toolkit cPanel warning: “Site Vulnerability – WordPress Slideshow plugin <= 2.3.1 – Stored Cross-Site Scripting (XSS) vulnerability”

johnpg, thanks for flagging this. I have added it to our development priorities.

Hello, can you please advise if the theme will continue to be updated before we purchase please?

Hey @lemonadropcreative we recently purchased the business and are catching up on some of the neglected comments and questions like this one. We’ve just updated Adrenaline, MedicPress, BuildPress and Shaka themes and should have the others updated in the next few weeks. This first round of updates we’re focused on plugin and php compatibility, as well as some bug fixes. Over the summer we will start improving features to all themes also.

Thank you very much for the update, we took the chance and bought the theme. We look forward to the updates and wish you well with the business.

We bought this theme for about 25 days ago and the theme does not work, it’s broken, we have contacted the devs, no response. Waste of time and money, do not buy! Refund time!

Hey @Wutaii – we really dropped the ball, so to speak. Myself and 2 partners just purchased the business and are working feverishly to address support concerns. We just took over the business last week and have already released updates to 4 themes and are working through a host of bug fixes and feature improvements. I also don’t purhcase themes that are unsupported, but I would like to offer my personal assurance that we’re deeply committed to quick, effective support moving forward. Please let me know if there are any issues I can address for you at this time. Thanks, -Ryan

Hello – I have a client who has the old version of this theme and they are now getting errors as it hasn’t been updated in a few years. How much will it cost to just get it updated to current? Thanks! L

@thehairypotato I’m responding to this as a new owner of the business. I first want to acknowledge the terrible lapse in response and also want to see if there is anyting I can do to address your issues at this time. Thanks, -Ryan

Hello can we use this theme for google mobile friendly test too?

Intersign.de Leuchtbuchstaben

Hi Intersign,

thank you for contacting us.

Yes, this theme is cross – device compatible. It is also suitable for mobile devices.

Cheers,

Hello,

I want to change my website a bit, I updated the wordpress version but I would like to know how to manipulate the elements since I do not see a visual composer.

I’ll keep an eye on your answer.

Thank you.

Hi Everwellparts,

this current theme is not using PageBuilder by SiteOrigin, this theme is using widgets to place the content on a page.

I highly recommend that you see theme documentation first: https://www.proteusthemes.com/docs/carpress/

You can edit the widgets at Customize > Widgets > Above/Below maps.

Cheers,

Hi there, I had purchased carpress for a client from an account, that I cannot access anymore. The client would like to update to the latest version. Is it possible to get just an update, or at least the old rate at 58$ for the theme? 199 is just over budget. Also is the theme compatible to WP5.5.1? Thanks, best a

Hi there, I’m experiencing a strange issue lately. WooCommerce’s titles are being displayed like this: https://www.dewitventilatoren.nl/ventilator/axiaal-ventilator-direct-gedreven/ (css code is visible)

I already installed Carpress on a clean WP installation without any other plugins or settings and the issue appears there.

Is this a known issue?

Hi DeWitventilatoren,

thank you for contacting us.

I see that you have also opened a ticket on our system and support staff is solving this issue. Since we couldn’t replicate it on our demo, it was site specific issue.

Have a nice day,

Hi, how to change the color of the “services” headline text? it is very light before hovering. I can’t figure it out in the main.css… now the color is #e6e6e6 and want it something like #777. Best regards, Bart

Thanks for reaching out to us. Please open a private ticket on our support platform: https://www.proteusthemes.com/account/. This is the only way, that we can offer high quality support.

I tried to register, but my purchase code doesn’t seem to work. I am using your theme since 2017-01-22, maybe this is why I can’t login.

Since your support has already expired, you would need to get another license for the theme to be able to receive support for the same.

How to remove details on main blog page (Author, Comments, Date etc. ) I am able to remove these details on single(.)php, but cannot find the META for the master blog page.

Thanks for reaching out to us. Please open a private ticket on our support platform: https://www.proteusthemes.com/account/. This is the only way, that we can offer high quality support.

Does the latest version work with WP 5.4? I feel like this theme has been abandoned?

yes, the theme should work just fine with the latest version of WP

google maps

Kindly share some more details on your query so that we may be able to advise further.

Hope to hear from you soon.

hello triying to register my purchase code on your support website and its telling me its invalid therefore I cant open a ticket.

Please open a private ticket on our support platform: https://www.proteusthemes.com/account/. This is the only way, that we can offer high quality support.

Hi. Please contact us on our email help@proteusthemes.zendesk.com with all this information and with the email which you used for purchasing theme. We will then take a look and solve your problem. Take care!

Hi. Please contact us on our email help@proteusthemes.zendesk.com with all this information and with the email which you used for purchasing theme. We will then take a look and solve your problem. Take care!

hello triying to register my purchase code on your support website and its telling me its invalid therefore I cant open a ticket.

Hi. Please contact us on our email help@proteusthemes.zendesk.com with all this information and with the email which you used for purchasing theme. We will then take a look and solve your problem. Take care!

Hi. Please contact us on our email help@proteusthemes.zendesk.com with all this information and with the email which you used for purchasing theme. We will then take a look and solve your problem. Take care!

Hello, and thanks for your continued support of the CarPress theme! I am facing issues with the google maps… I have the correct API key loaded in the customizer > contacts. The map displays fine on the home page, but gives the “oops” message on the contact page.

Can you pls have a look and provide any guidance to fix this issue? https://mechaniconduty.net/make-an-appointment/ Screencast of issue: https://drive.google.com/file/d/1kCCNJ2-g5pK4Bsr2SkHbeonY3WhiXZJ-/view

Thanks in advance, Rob

Please open a private ticket on our support platform: https://www.proteusthemes.com/account/. This is the only way, that we can offer high quality support.

hello triying to register my purchase code on your support website and its telling me its invalid therefore I cant open a ticket.

hELLO!!!!!!

Hi. Please contact us on our email help@proteusthemes.zendesk.com with all this information and with the email which you used for purchasing theme. We will then take a look and solve your problem. Take care!

I purchased this theme for a customer some time ago but I do not see it in my downloads section for updates. Can you help me?

This issue needs more attention. Please open a private ticket on our support platform: https://www.proteusthemes.com/account/. This is the only way, that we can offer high quality support.

Is there any chance you can help with 2 issues with Carpress please? I’ve gone through the process of setting up support but it does not accept my purchase code. I also sent you a message through Themeforest but no aknowledgement received. I followed your instructions for these issues but it did not solve. Firstly the google maps is not working any more despite adding the API it displays overlay “For development purposes only” and secondly the Facebook link has stopped working and no longer displays in the footer widget. Help please!!! Dave

So, 9 days on and after excahnging a number of emails that the Proteus Support team don’t seem to read, I’m still no further forward with a simple question about one element of the core functionality of this theme. Proteus your customer care is the worst I’ve ever experienced. Arrogant and unhelpful.

Hi,

I consulted the accounts team and since your theme was purchased 4 years ago, your support is not valid anymore. You would need to get another license for the theme to be able to receive support for the same.

You’re missing the point, yet again. Your documentation for the theme is out of date. A core functionaility of the theme is google maps integration. Your documentation for this is incorrect. Are you saying that your theme is out of date and customers with previous versions need to buy new versions? It’s my understanding that the licence entitles the user to theme updates. I don’t need support, I just need the theme to work in the manner it was sold to me when I purchsed it. It’s now 22 days since I asked the basic question. Do you think that it’s satisfactory, professional after-sales from Proteus? After a lengthy, not to mention rude email sequence from your Jaka Smid, I received the promise that he would “take a look” at the documentation. That was on 2 July. I’m still waiting for a reply. I fear I may be dead before receiving one. So if you’re reading/reviewing these people to see what their after-sales support is like, you can draw your own conclusions…..

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey