Hi guys, i would like to create a new page without left widget sidebar. How i can do it?
Hi, thank you very much for your comment, but as you were able to see upon purchase, we do not provide 1-on-1 support for this theme anymore. However, in our support portal you will be able to find an extensive knowledge base, public forum and theme documentation. Thank you very much for understanding.
I cannot understand why the template is available for purchase if there is no support on it any more, I was thinking about buying it but I am not going to.
Hi. Not all the customers need support but I can understand why you think that. For CarPress alternative with the support, we made a more modern Auto theme. Check it out here -> https://proteusthemes.com/wordpress-themes/auto
How can i get some sort of support on this theme? is it not available? I even tried to open a ticket and i have no luck. I cant even register carpress as one of the themes
I sincerely regret buying this product. The front page slider is not even responsive and I am trying to get some help and no support is available. Terrible decision
Can I upgrade to the new auto theme? Since I was denied a refund already?
Hi. CarPress slider is responsive and it works great on mobile. I am sorry but you have the option to check the demo and see right away if you like the theme or not. It is also stated on all the pages that theme is no longer supported. You can read what that means here -> https://www.proteusthemes.com/help/mean-theme-marked-unsupported-themeforest/ TLDR: We still provide bug fixes and all the updates for WordPress compatibility but we don’t offer 1 on 1 support.
If you bought this theme less than a week ago you can buy our Auto theme and in the CarPress refund send us the purchase code from Auto. In that case, we can give you refund. Auto is our supported and upgraded theme from CarPress.
The week passed like three days ago so I guess I’m stuck. Yeah the slider image does not reduce it’s size. I guess I should have been more careful before buying. Thanks!
Hi. If you send us an Auto purchase code maybe we can figure something out. Take care!
Send to where? I am 100% willing to upgrade to Auto
You can send it in refund request or on our email/contact form which you will find on proteusthemes.com
image hook on blog and pages.
those images are not responsive, also 100% Width Hook never works on iframes.
if you visit any inner page using mobile u will understand.
lots of other people complained about the same issue so there must be a fix already.
Hi. I checked images on our demo and they are all responsive. However, you are right about the iframes. We will fix that and it will be available in the next update.
Hi, I know you don’t offer support, but didn’t know if this qualifies under a different group. Tried replacing quote.png in assets/images, as I can’t see the image on the page being white, but no matter what it doesn’t show. don’t understand “quote.png?1478527386” or what to do.
Also, I am curious what your plans are for duration of updates. Thanks.
Hi. Yes, unfortunately, this also qualifies under a support since it is not a bug. The image you are trying to change is just one of the images in the sprite, you will need to modify icons-(some numbers).png to modify the quote.png image.
For updates, we currently don’t have any big plans for CarPress. The theme is stable and as far as we know bug-free. We are still planning to update the theme if there is any newly found bug or any kind of security issue. Take care!
thanks. I had a cache issue on my server. Do you know if it will be another year? I see you are still selling it, and I know as of now you are still updating, just want to make sure my client doesn’t get caught off guard.
Hi. Yes, definitely. We are not planning to stop updating any of our themes anytime soon. For example, our oldest theme HairPress from 2013 is still online and it has regular updates. It will be the same with CarPress and all other themes from ProteusThemes. You are in good hands.
Hi. You wrote that theme support russian language but in theme headings and navbars used Dosis – this font without russian letters. Has this theme ability to change fonts in admin panel WP?
For changing fonts you will need to use Easy Google Fonts which works great with our themes -> https://wordpress.org/plugins/easy-google-fonts/
I need to change the font color on the front page Contact Form 7 widget. http://truwheel.com/newsite How to do this?
thank you very much for your comment, but as you were able to see upon purchase, we do not provide 1-on-1 support for this theme anymore. However, in our support portal you will be able to find an extensive knowledge base and theme documentation: https://www.proteusthemes.com/help-theme/carpress/
But to quickly answer your question: you would have to write some custom CSS code to do that. You can find the CSS classes / selectors with Chrome dev tools. Here is one simple video tutorial how to do that: https://www.youtube.com/watch?v=V2aAEzlvyDc
Thank you very much for understanding.
I would not have purchased this theme if I knew it came without support. All my other themes from ThemeForest included support. It’s apparently impossible to get a refund. I CALL RIPOFF!
I’m sorry, you feel this way, but it’s clearly stated above the purchase button on the ThemeForest item page, that we do not offer support for this theme.
We will still offer support for theme bugs and update the theme for any bugs that might occur in the future. You can read more about this in our support article: https://www.proteusthemes.com/help/mean-theme-marked-unsupported-themeforest/
We really don’t want unsatisfied clients, so I wonder if you took a look at the article above? Can I do anything to make it better for you? You might be entitled to refund. Get back to me via this form and we will solve your issue: https://www.proteusthemes.com/contact/
This is one outstanding theme!
Thanks! I appreciate it.
Hi there, please give me a refund for the Car Press theme so I can buy the updated Auto theme with support.
I just spent a few hours working and didn’t realize you don’t provide support for the Car Press theme.
Why are you even selling it without support? That doesn’t seem fair.
I really loved how the Car Press theme looks/functions but have a question about the Make Appointment button in the Main nav. I guess I can’t get support though.
The Auto Repair theme doesn’t seem as nice and has fewer features. I’m stuck deciding what to do here. Stay with Car Press and no support or got with the Auto Repair theme that doesn’t look/function as nice.
Thanks for reading this
If you really like the looks and functions of the CarPress theme I would suggest you to stay with it. Theme will still get all the updates and security fixes, only the support is not included. You can read more about that here -> https://www.proteusthemes.com/help/mean-theme-marked-unsupported-themeforest/
Thanks for the quick reply! I’ll keep working with the theme. It’s really nice
Hi. Great. I am really happy that you like the theme.
Please help me… carpress shows me wrong date (on first page where open hours are selected it shows thursday – today is moday… how can I change this???
Hi, thank you very much for your comment, but as you were able to see upon purchase, we do not provide 1-on-1 support for this theme anymore. However, in our support portal you will be able to find an extensive help center and theme documentation. Thank you very much for understanding.
I suggest you check your WordPress time setting -> http://www.wpbeginner.com/beginners-guide/how-to-change-date-and-time-format-in-wordpress/
Hi there, I can’t get the Revolution Slider to load and I’d love to be able to make use of the SLIDES feature that came with the theme. Right now all I can do is create slides and add an alias to a page, but that doesn’t do anything. How does the slider work?
I’m also wondering why the ‘MAKE AN APPOINTMENT’ button didn’t come with the main navigation bar? That along with the fact that the slider doesn’t work is a bit frustrating. The preview you guys are selling is a lot different than what I was sold.
I’m not exactly happy about this purchase at this moment with all the pieces that seem to be missing. Any help is greatly appreciated since I’m trying to finish up my client’s website this week.
I was able to get the button in the main nav to work by reading the documentation. Thank you!
I looked up information on why I can’t find the plugin ‘revslider.zip’ and the CarPress theme doesn’t seem to include it when I download the files. That’s confusing. The CarPress theme you are selling shows the slider working just fine. I thought that’s what I was buying.
I wouldn’t be asking for help if I didn’t need to. Please tell me why that plugin wasn’t included in the theme I purchased.
I appreciate whatever information you can share.
Hi. This is because in CarPress demo we don’t use Revolution Slider but its own theme slider. You can add it in the wp-admin -> slider with the slider page template. You can also read that in the documentation -> https://www.proteusthemes.com/docs/carpress/#slider
Thank you so much for your help! I finally got the slider working. I know you guys don’t offer support, but I still really like this theme.
Have a great day
You are welcome. I am glad you solve the problem.
I’m thinking of updating my php version, now I have a 5.5.38
Does CarPress support php 7.0?
Yes, of course. CarPress is working great with PHP 7.
You are welcome!
Hello Proteus Team, I set up the automate update of theme in wordpress settings, but don’t work. What’s happen?
Hope you’re having a good week so far. Very nice theme
Curious question: Is your theme compatible with the Visual Composer? Also, with a Slider like the Revolution Slider or the Layer Slider?
Thanks. We are having an awesome week.
You can use Visual Composer with our theme but we are not using it in any of our CarPress demo pages. Also, our widgets won’t work with it, since Visual Composer is working with shortcodes, so you would need native VC elements. We have our own slider in the theme but you can also use Slider revolution which is supported.
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