33 comments found.
Hello, I bought your theme. Every time I install the plugins it crashes the installation and I have to reset everything. Do you have a solution? Thanks
please send us mail using our themeforest profile page
Hi,
Please check the site https://planverseprojects.com we have installed the demo as per the documentation but we are facing these issues:
1. Spacing between text slider
2. When we click on the menu tabs the slider is not stopping at the right place.
Please help us resolve these issues.
hello, we have checked your site and found ok. can you please show us the specific problem with screenshot? you can send us mail through our themeforest profile page
Hie I have downloaded your theme but I am unable to update dark version… Also its different
Hi there, Can I update WPBakery Page Builder without a problem? Or I have to buy the plugin license?
Hello
www.calritycommunication.com
I’ve uploaded a square logo 300×300 but it appears compressed into a rectangle. What dimensions should I be using, there are no instructions.
I’ve also uploaded a new ‘header’ image which appears in the theme ‘appearance’ settings but is not updated on the site itself. Why would that be?
Andrew
Bonjour, pourquoi je n’ai pas l’onglet theme option ? je n’arrive à rien modifier du thème… Merci de me répondre 
Bonjour, je n’arrive pas à changer votre logo en haut à gauche de mon site… comment faire ? merci !
When redux is activated my Site stops working or at least its not showing anything in the Browser. When i deactivate it it starts working again, but i would like to use redux. What can i do about it?
we need to check your site.
thanks
Hey, my name is Tea and I bought your template plus 12 months extra support. I have installed everything perfectly except DEMO theme. I could not find it at my Wordpress dashboard. Please for a help.
Kind regards
Tea
Hello, is it possible to make the image slider, which appears first when loading the page, responsive? It’s not ideal on mobile devices. Kind regards Eko
we have image slider shortcode in our wp bakery shortcode addons. did you check this?
Hello, i’d like to directly link the portfolio items on the main page to a downloadable PDF. So that if you click on the item picture you are not directed to the details page. If you click a PDF starts do download. Is that possible with this theme and how can I do that? Kind regards Eko
it has no such option automatic. there need to update shortcode options.
Thanks, and where or how can I do that?
Hello, The theme is installed, but i have two home-Gray menus but none of them is the black (gray) theme, all of the three are for the colored theme. How can i change this? The second issue is about the logo in the header and the footer, what are the dimensions and how can i make it bigger i have tried several ways it looks distort. and the third issue is how can i link the parts in the home page with the other web pages. exp. in the three services icons how can i link them to the services page and also in about us the button read more how can be linked to the about us section?
I really like your page, and looking forward to finish the customization
Hello, great Theme but I can’t find where to customize some things.
1. How can I change the color of the sticky menu? 2. How can I change the color of the text in the “text typing slider” 3. How can I change the copyright notice in the footer? 4. How can I disable that the word “newsletter” is shown in the footer? 5. How can I add the social icons with links to the footer (as shown in your demo version)? 6. How can I cange the color of the footer background?
I followed your instructions in the documentation an tried to customize in the theme options but that does’nt work. Hope you can help me.
Kind regards Eko
can you please send us mail using our themeforest profile? we will need to see your site also.
thanks
Hi there, When editing the homepage, how can I edit the text that appears after the subtitle? Thanks
there are options in shortcode. sub title option with “we are” rest text use slider with multiple text you will get this below in that shortcode.
please check this screenshot https://i.imgur.com/4VGCU1c.pngif you still finding this , please send mail using our themeforest profile.
thanks
Hi there, When editing the homepage, how can I edit the text that appears after the subtitle? Thanks
two sections for this title. “we are” and other part is variable with add more option which we marked in that screenshot.
if you need more help , please send us mail using our themeforest profile.
thanks
And where can I find the documentation, and the dummy content?
I’m sorry, I found the documentation. But I can’t find any dummy-content in the zip-file or elsewhere.
demo content under demo named folder
There is no demo folder in the theme folder…
Hi,
I just purchased your theme. If my site doesn’t have a logo, can I just use the title as text instead? Also, the header-image (breadcrumb-bg.jpg) won’t change when I upload a new header-image…
Best regards Francis
Hi sir/madam Ive downloaded the theme but I cant get the demo website like the preview of the carrby website what do I need to do to get the demo website please.
Hello, thanks for purchasing. we provided demo content . if you import this you will get demo look site. if you need help please send us mail using our themeforest profile, we will help you.
thanks
Hi sir/madam Ive emailed you just now regarding the demo as I still cant find it.
Hi/sir madam, ive still not heard anything from use yet , ive sent a message from tuesday
Hi sir madam ignore my email ive finally sorted it out now and it works 100% thanks.
ok. thanks
Hi sir/madam ive got a little problem, ive made a blog page on my website only problem im having is when lets say someone posts a comment on my blog on my website its directing me to another page with a bunch of php codes, but the good thing is when the person posts their comments on my blog page iam getting the notifications on my back end which fine. Just want you to help me sort it out and get rid of the web page of codes for me please you will know what I mean if you got an email address for me to send the screenshots as im planning to write another blog next week for my customers.
please send us your site info through our themeforest profile so that we can see at first.
thanks
Hello, The demo data isn’t how it shows on your website : here is my website link : hayaa.fr
can you explain me why it’s like that thank you
we sent you a mail.
Hello. Help me please. I bought theme Carrby. I have a problem with Portfolio filter. How can I make, that the image will lead to Portfolio details page? Now images became bigger and it is all. Best regards, Konstantin
Can you please send us mail using our profile page ? we need to see your site output to check with admin access. we checked here and didn’t get such problem.
thanks
Hello, Tell me please, could you solve my problem?
we fixed and sent you a mail
