467 comments found.
Hello there,
Thank you for noticing the issue. We fixed this in our demo. please check now.
Thanks, N
Hello, please add the possibility of designing with Elementor
Hello there,
Thank you for your interest in our theme.
Unfortunately, we do not have plans to add Elementor version. Hope this answers your question. Let us know if you have any other questions.
Thanks, N
Hi, 1) In Europe, we need to see all pricing including taxes. It’s just in checkout that there is a spread of this price : displaid price = total price, and you see tax vat and price without tax in the checkout. Is is possible with your theme ? 2) in store page, is it possible to have more informations like description ? 3) I’m interest by using Dokan with Mangopay. Does the mangopay split payment does well with your theme ? Thanks
And do you have a “deals” section, with countdown, where vendors could set discounts during a specific period. NB : for all of my questions I’m talking about your Dokan multivendor template
Hello there,
Thank you for your interest in our theme. To answer your questions :
1. The theme is a WooCommerce theme and supports all features of WooCommerce. WooCommerce has settings to definite how you want the prices to be displayed. https://woocommerce.com/document/setting-up-taxes-in-woocommerce/#prices-entered-with-tax
2. To add more information in the product loop, you’ll have to rely on custom coding to achieve that. Please note customisations requests are outside of support scope.
3. Payment gateways work independent of the theme. Our themes also don’t have any code that would change payment gateway’s work. We have only added styles that is how they look and not functionality that is how they work. WooCommerce has varied options for Payment gateways. You can read about payment gateways available with WooCommerce here :
3.1. Core Payment Options : https://docs.woocommerce.com/documentation/plugins/woocommerce/getting-started/sell-products/core-payment-options/ 3.2. Other Premium Gateway options: https://docs.woocommerce.com/document/premium-payment-gateway-extensions/
4. We do have a deals section but we do not have a countdown.
Hope this answers your questions. Let us know if you have any other questions.
Thanks, S
4) could you add this cool feature soon (a countdown), that’s really incitative !
Thanks, Best
and 5) in the searchbar, can we add a selectlist for categories ? and/or for subcategories corresponding to the current category?
Hello again,
Thank you for getting back. Like we’ve clarified payment gateways should work independent of the theme. We do not have access to the plugin that you’ve stated. However, our guarantee is if the plugin works on Storefront which is WooCommerce’s official theme, it should work on our theme as well.
Regarding 4, thank you for your suggestion. We are working on a big update for Cartzilla and hopefully we can include this change.
Regarding 5, the search bar is a core WordPress’s element. You can customize it with your own code. Please note customisations are outside of theme’s support scope.
Hope this answers your question. Let us know if you have any other questions.
Thanks, S
Thank you FOr 4) do you know when you’ll release it ?
We do not have a hard release date for this feature. Please make a decision to buy the theme based on what feature is available now.
Thanks
Hi, does this theme has the Figma project?
Hello there,
Thank you for your interest in our theme. No, The theme does not have Figma.
Hope this answers your question. Let us know if you have any other questions.
Thanks, N
Your theme (Cartzilla) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again. Please advise
Hello there,
Thank you for purchasing our theme and for reaching us.
The theme is compatible with the latest version of WooCommerce. Please update the latest version of the theme.
Hope this answers your question. Let us know if you have any other questions.
Thanks, N
Yes. I have used the latest version only. i hope it will not affect the functionality even though if it is showing that error message.
cartzilla/woocommerce/archive-product.php, cartzilla/woocommerce/cart/cart-empty.php, cartzilla/woocommerce/cart/cart-item-data.php, cartzilla/woocommerce/cart/cart-shipping.php version 3.6.0 is out of date. The core version is 7.3.0, cartzilla/woocommerce/cart/cart-totals.php, cartzilla/woocommerce/cart/cart.php, cartzilla/woocommerce/cart/cross-sells.php, cartzilla/woocommerce/cart/mini-cart.php,
Hello there,
Thank you for coming back. Please make sure you have the version v1.0.23. If the issue still there Please email our support from here: https://themeforest.net/item/cartzilla-digital-marketplace-grocery-store-wordpress-theme/26819932/support with your admin details.
Hope this answers your question. Let us know if you have any other questions.
Thanks, N
Hello, good day, I really enjoyed your beautiful template, my question is, does this template support special membership plugins? For the format of selling digital products
Hello there,
Thank you for your interest in our theme. The theme is a WooCommerce theme and supports all features of WooCommerce. We have not declared compatibility for other plugins. However, we’ll try our best to add compatibility if required (without any guarantees).
Hope this answers your question. Let us know if you have any other questions.
Thanks, S
Thank you very much for your answer.
Yes, I understand, but my suggestion for the special membership feature of this format can be something that most users need for a file market
I hope this feature will be activated in the next update.
Thank you for getting back and for your suggestion. We appreciate it.
Membership features are provided by many plugins and they integrate with WooCommerce. If they test well on Storefront which is WooCommerce’s default theme, then it should work on Cartzilla as well.
Hope this answers your question. Let us know if you have any other questions.
Thanks, S
thank you so much, good answer
work in elementor?
Hello there,
Thank you for your interest in our theme.
No, The theme is built with Gutenberg blocks and currently it does not support Elementor.
Hope this answers your question. Let us know if you have any other questions.
Thanks, N
Hi, can I make this work with WCFM?
Hello there,
Thank you for your interest in our theme. Cartzilla is compatible with Dokan only and it does not support WCFM as of now.
Hope this answers your question. Let us know if you have any other questions.
Thanks, A
Is it possible to use the theme with few customizations with WCFM?
Yes, you should be able to use the theme with WCFM with additional customisation. Please note additional customisations are not included in support and has to be achieved outside of our support scope.
Hello, is the marketplace demo compatible with easy digital download ? Thanks !
Hello there,
Thank you for your interest in our theme. The marketplace demo is not compatible with EDD.
Hope this answers your question. Let us know if you have any other questions.
Thanks, S
Grocery Demo – Support Product variable ( Ex: https://prnt.sc/KPWGFfM0Nkzz )
Hello there,
Thank you for your interest in our theme. The theme is a WooCommerce theme and supports all features of WooCommerce. I am not sure what plugin is used in the screenshot that you’ve shared. If you need compatibility with the plugin please let us know the plugin. I shall get back to you on that after discussing with our tech team.
Hope this answers your question. Let us know if you have any other questions.
Thanks, S
support single vendor?
Hello there,
Thank you for your interest in our theme. The theme is a WooCommerce theme and supports all features of WooCommerce. By default, WooCommerce is single vendor only. Dokan plugin provides the multivendor feature.
Hope this answers your question. Let us know if you have any other questions.
Thanks, A
Single Product / Brand Store – when this landing page will be available ?? almost 2 years past but no updates on this theme
Hello there,
Cartzilla HTML and WordPress have different roadmaps. We intend to make the theme lighter and extend existing features. We’ve continuously released updates to the theme. Please check our changelog for details about updates.
We do not plan on adding more demos at the moment.
Hope this answers your question.
Regards, MadrasThemes
Hi, why does the product preview show the “eye” icon double? How can I remove these icons. Also how can I remove “get support” icon on the product page…
Hello there,
Thank you for purchasing our theme and for reaching us. Can you please clarify the issue that you are facing with a screenshot? Please email our support with the details and we shall look into the issue.
Kindest Regards, MadrasThemes
What’s your email? Also I have another problem with the wishlist heart icon not showing. How can this be fixed?
Please email our support from here: https://themeforest.net/item/cartzilla-digital-marketplace-grocery-store-wordpress-theme/26819932/support
Not sure why the wishlist icon would not show. We can take a look at your website and provide support for it.
Please note it is already past business hours here. We’ll get back to you first thing in the morning tomorrow.
This theme has PayPal pay?
Hello there,
Thank you for your interest in our theme. Payment gateways work independent of the theme. Our themes also don’t have any code that would change payment gateway’s work. We have only added styles that is how they look and not functionality that is how they work. WooCommerce has varied options for Payment gateways. You can read about payment gateways available with WooCommerce here :
1. Core Payment Options : https://docs.woocommerce.com/documentation/plugins/woocommerce/getting-started/sell-products/core-payment-options/ 2. Other Premium Gateway options: https://docs.woocommerce.com/document/premium-payment-gateway-extensions/
Hope this answers your question. Let us know if you have any other questions.
Thanks, S
This the ma have PayPal pay ?
Hello again,
The theme does not have PayPal pay.
Thanks, S
does not have PayPal integrated so that users can buy?
The theme does not have PayPal integrated. You’ll have to rely on WooCommerce to do that.
If i purchase, will you setup this theme alongwith woocommerce subscription & membership plugins as per my requirements? I will pay extra for that.
Hello there,
Thank you for your interest in our theme. The theme does not include WooCommerce Subscriptions or Membership plugins. You’ll have to purchase them separately. Please note our support policy does not include theme setup.
Hope this answers your question. Let us know if you have any other questions.
Thanks, S
Yes I know. I’ve already purchased those plugins. Will you configure your theme with those plugins? I will pay extra for that.
Thank you for getting back. Unfortunately, we are unable to configure the plugins. You may use our trial website to test these plugins with our theme before purchase for compatibility with the plugins you’ve stated.
HI, Can I use this theme for my own shop (Single Vendor) for selling my graphic design templates with woocommerce subscriptions?
Hello there,
Thank you for your interest in our theme.
Yes you can use this theme for your shop. The theme is a WooCommerce theme and supports all features of WooCommerce. Vendor Management is provided by third-party plugins like Dokan. You can simply not use Dokan to use it for single vendor.
I recommend you to trial the theme before purchase. Please email our support from here : https://themeforest.net/item/cartzilla-digital-marketplace-grocery-store-wordpress-theme/26819932/support and we’ll setup a trial for you.
Hope this answers your question. Let us know if you have any other questions.
Thanks, N
is compatible for WordPress 6.0.2?
Hello there,
Thank you for purchasing our theme and for reaching us. Yes, the theme is compatible for WordPress 6.0.2.
Hope this answers your question. Let us know if you have any other questions.
Kindest Regards, N
Are there free logins we can use to test marketplace demos?
Hello there,
Thank you for your interest in our theme. Yes, we do offer trials for all our users. Please email our support from here: https://themeforest.net/item/cartzilla-digital-marketplace-grocery-store-wordpress-theme/26819932/support and we’ll setup a trial for you to test out the theme before purchase.
Kindest Regards, S
Hello,
- I would like to know why this error appears in the design in which the following is seen: https://imgur.com/a/poHXMt5 ... some lines with the letters OR (between the quantity and the add to cart button)
/ That has been since this template was created. I don’t know if more people have given notice but at this point I’m getting stressed that that small section hasn’t been corrected with a correct design. /
- Finally, one more question: it is possible to place buttons to increase or decrease the quantity with easy-to-click buttons (both on desktop and mobile), that way the quantity is changed more easily and it would not be necessary to write the number that is desired ( https://imgur.com/a/f4UUjAn ). The idea is to make it easy for the customer to use.
Thanks in advance.
Hello there,
Thank you for purchasing our theme and for reaching us.
1. We’ve already fixed the issue related to “OR” in our latest updates. Please make sure you have the latest version of the theme. Here is the screenshot of our latests theme demo:
https://drive.google.com/file/d/1H-Y2LjHJDMbUlXlOOU04buc4OE3Kz1gx/view?usp=sharing.2. We already have up and down arrows to increase and decrease quantity. If you need the structure like you mentioned please add this Plugin
https://wordpress.org/plugins/wc-quantity-plus-minus-buttonHope this answers your question. If you have any other questions. Please email our support from here: https://themeforest.net/item/cartzilla-digital-marketplace-grocery-store-wordpress-theme/26819932/support with your WP admin details and we’ll resolve it for you.
Thanks for the reply.
- The screenshot I attached was from the same DEMO MULTIVENDOR – MARKETPLACE that is now online from you: https://demo4.madrasthemes.com/cartzilla/marketplace/product/business-card-branding-mockup/ . Maybe you need to update the demo you show. But thanks for clarifying my doubt 
- Regarding the quantity buttons, I appreciate the recommendation, but it would be better if the template could stylize that natively, because currently it is somewhat complicated to click on the arrows to go up and down since they are too small on the desktop, and in the case of the mobile, the arrows do not appear. (I must write the number).
It would be great if you can consider it for the next update, since using third-party plugins is accumulating more and more plugins that should not be necessary.
Thank you very much !
Hello again,
Thank you for getting back. The screenshot that we’ve shared is taken from our demo only. I am not sure why it would still show “OR” for you.
In general, we are disabling custom increment/decrement button in favour of browser’s native number input type. The number input type has wide support and is has far better usability than using increment/decrement buttons. We are planning to eventually deprecate the custom buttons that we’ve added.
If you need custom CSS with the buttons please email our support with screenshots of your requirements, we’ll help.
Kindest Regards, S
Hello, thanks for the reply! I think is my browser cache becasuse on incognito mode the OR disappear.
However, I have 2 requests that I think are vital for a great experience on this beautiful theme:
1. The AJAX Add to Cart Button (primordial) – so that the page is not reloaded again unnecessarily for the client.
2. The AJAX Live Search (very important) – This theme has so much potential that it would look great with a list of search recommendations as soon as you type what you want in the search bar. I think the product listing design could look like this in AJAX format: https://imgur.com/a/5aYuSV3 (made it on Paint, LOL) .
I know that all this can be solved with plugins (like YITH author) but I don’t know if it will make a good match with the current design of the theme.
It would be great if you could put it on your list of upcoming updates so you can get the most out of e-commerce with this template.
Thanks in advance!
P.S.: About the AJAX Add to Cart Button request, is for the “Product Page” of course, because I see the ajax works fine on product list.
Thank you for your wonderful suggestions. I sincerely appreciate your inputs. It certainly takes much effort to design using Paint.
To clarify,
1. Regarding live search, we had earlier included live search in our best selling Electro theme. However, most of our customers would prefer a variety of solutions for search like Algolia, Advanced Woo Search ( https://wordpress.org/plugins/advanced-woo-search/ ), etc. We eventually deprecated our own live search and provided style compatibility for all the popular search plugins.
We’d take the same approach for Cartzilla as well. The live search UI should be a theme feature, however the search functionality is better provided through plugins. Hence, if you have a search plugin of your choice, let us know, we’ll provide style compatibility to make sure the style dropdown matches our theme’s design.
2. Regarding Add to cart on single product. I’ll discuss this with our team and shall get back to you as soon as possible.
Hope this answers your question. Let us know if you have any other questions.
Kindest Regards, S
Let me congratulate you for the excellent disposition of the MadrasTheme team to help solve the doubts and concerns of your clients. Seriously, I am very happy to have purchased a product from you.
As soon as I need your help for some Live Search Plugin interface compatibility, I’ll contact you 
Thank you for clearly answering both points. I’ll also keep an eye out for any upcoming news about the AJAX Add to Cart. Have a great day!
Thank you. We are glad that you are happy with our theme. Our mission is to make our theme to give you a very good return on investment for all our customers.
We are still discussing about ajax add to cart on single product page. Please do follow up via support email. Its easier to send custom code snippets through email and manage our customer requests there.
Please email our support from here: https://themeforest.net/item/cartzilla-digital-marketplace-grocery-store-wordpress-theme/26819932/support
Hello when single product theme will be released it’s written coming soon but a year has gone and theme is still coming, thanks !
Hello there,
Thank you for purchasing our theme and for reaching us. We do have updates planned for Cartzilla including single product. However, we do not have a fixed release date. We are sincerely sorry for the inconvenience caused.
Kindest Regards, S
