Hello, How can i translate the theme? I don’t see the languages directory or po file.
Thanks very much for choosing Casablanca – hope you enjoy using it.
We haven’t set this version up for multi language support, but it might be a feature we add down the track.
It should be a feature for all themes!
When do you expect to add it?
No planned timescale yet
Thanks for your help so far it’s been great. I’m now having trouble figuring out how to do the roll over effect on the main images in the shop. I’ve got the main images in but not sure where to put the second image that appears on roll over. Hope that makes sense.
No problem at all – that’s what we’re here for!
To add addition images to your products you need to go to Products and select a product and click Edit. In the right hand side bar you will see Product Gallery and Featured Image.
The Featured Image is the image that will be used as the first image.
The first of your images that you add to the Product Gallery will be the image you see on rollover.
Any subsequent images will be shown on the product page next to the Featured Image as seen on http://themes.bacreative.com.au/casablanca/?product=sweet-skirt-with-velvet-ribbon-detail
Hope that helps – let me know how you go.
Thanks. I’ve already done the above. No joy though. I’ll get a friend to check it on her PC to see if it’s a browser problem.
Thanks. I’ve done the above but no joy. I’ll test it on a friends PC to see if its browser/mac issue. I’ve got a screen grab but can’t see a way to attach it here.
it seems to be working now, how odd. Wordpress is like an awkward child sometimes.
Hi I’m having problems could do with sending you a screen grab though if you don’t mind
sure thing, you can email us on info at bacreative.com.au
Hi again! Just wondering if there is any way to make the shop images smaller on the category pages – thanks!
The image widths are determined by the grid that they sit in which is responsive. So you can’t change that without changing the basic set up of the theme I’m afraid.
You can upload images that are different heights though, and it will display them accordingly. If you have a look at the Accessories category on our demo site (http://themes.bacreative.com.au/casablanca/?product_cat=accessories) you’ll see images that are shorter.
I hope that helps.
Hi, I was wondering if you I could download the demo content somewhere, I couldn’t find it anywhere.
Thank you in advance,
Thanks very much for choosing Casablanca.
We don’t actually supply any dummy content with the theme but we have been asked a few times so we will make a file available to download – I’ll let you know.
Another slider question: How do I get the products to show up in the 2 product slider?
Also, how do I get products to appear in the product area under the homepage contents (the field that shares the background with the header)? The mockup site is: gnomadicstones.com–Thanks!
To use the 2 product slider option you need to go to your home page and select Home Page – 2 product slider template option in the right hand side bar.
The section of the home page that shares the background with the header displays your parent categories. Underneath this is a section that can contain products. To select the product to display go to Appearance>Theme Options> Home Page Template>General Home Page Options.
My client is asking if the rollover can be turned off for images where they havent put a an image in the Gallery or that the image in the Gallery is the same image as in the Featured image. In this situation the rollover does look odd. I.E. it quickly enlarges the image but it drops back to the same image…... and if the gallery image is missing it rolls over to an empty box.
Is it possible to correct this….. If not if you point me to the bit of code that implements the rollover I may be able to fix it myself?
Thanks for choosing Casablanca.
There isn’t a theme option to control that rollover effect. But if you have the latest version of Casablanca (published 30/1/2014) you can use the style.css stylesheet in the editor to overwrite the core css styles.
Hope that helps
Hi Pete. Please need help with the Menu problem.. Menu is still not visible on Mobile devices (tablets or phones).
Please check the site: www.canellahostal.com and try to go on the Shop part in any collection… Check it on Computer and on Mobile, you will see that on mobile people cannot access anywhere in the shop part
What can I do? I said it was responsive and now obviously the clients is asking me why people cannot even access to the Shop :’( please please help
I’ve just answered your other post about the mobile nav which covers this one too I think.
Hello, I just made the purchase and i want to know where i can get my bill? Thanks for your attention
Thank you very much for choosing Casablanca – we hope you enjoy using it.
In Themeforest go to Downloads>Invoice to see your invoice.
Hi BA Team…. My client is thrilled with their Web Site using your theme.
One thing they have asked us is, if it is possible to display the “Category Description” on the page that filters the categorys. I.e when a customer clicks on the category images and it displays all the products in that category. They would like the category description displaying underneath the word FILTER.
I note that its not available in Admin, but if you could point me to the page that displays the products in a category, I will edit it?
Thanks very much for the nice comments – we’d love to see the site!
You’re right about the category description not being part of the theme options. You can add the code in to do this fairly easily though, here’s the code: http://laravel.io/bin/jw9
It goes in …/casablanca/woocommerce/archive-product.php wherever you’d like it appear. We tried it just before ?php woocommerce_product_loop_start(); ? and it looked OK.
Let us know how you go.
Is this theme compatible with the latest version of WooCommerce? I just upgraded to WooCommerce 1.10 ( it’s the only plugin activated ) and I noticed my checkout page is broken. the “Ship to billing address” checkbox feature is broken and there is nothing visible under “Your Order”
I just looked at the WooCommerce System Status and 18 of the template overrides are out of date on this theme, this might be why I’ve been having issues with this theme, Any idea when we can expect an update?
Did you mean WooCommerce 2.1? We’re actually in the middle of looking at this new release of WC and working out what we need to change – updates very soon!
We have just had confirmation from Themeforest that V1.3.1 (WooCommerce 2.1 compatible) has been approved and is now available for download.
I just want to know if both (1) the cloud zoom for woocommerce or (2) professor cloud zoom for woocommerce are compatible with this theme.
I just upgraded to WooCommerce 2.10 and I noticed that none of my products have a zoom efect when I hover over.
Please help as soon as possible! My best regards!
Thanks for buying Casablanca.
Looks like there are a number of changes in WC 2.1 that have affected Casablanca. We’re just working through them now and we’ll have an update very soon.
Hello again. Is your theme compatible with the newest version of WooCommerce? At checkout I’m getting “Fatal error: Call to undefined method WC_Shipping::get_available_shipping_methods() in /home/gnomadicstones/public_html/wp-content/themes/casablanca/woocommerce/checkout/review-order.php on line 14”
Casablanca is compaitible with WC v2 but it looks like there have been some significant changes to 2.1 that may affect Casablanca. We’re just going through that now – update coming soon.
Hi I Buy your templeate Casa Blanca, they could direct me as to register my products that appear on the Home screen or failing any manual or tutorial?
Sorry we didn’t quite understand the question, but here is a link to the documentation: http://themes.bacreative.com.au/casablanca/wp-content/themes/casablanca1_1/documentation/index.html
can you please translate this theme to german?
Thanks for choosing Casablanca. We do not offer a German version of this theme.
but can you please set this theme up for multi language support so i can translate it with po files?
We have not set this theme up for multi language support.
Just purchased the theme and loving it thanks! One problem is there a way to get the YouTube video to be over ssl (https) protocol instead of http I’m trying to create and ssl secure site but it won’t let me out in a https//www. What ever video I’m wanting to be in https. ? Thanks in advanced!
That’s a really good point!
We have just changed the code so that it will allow you to enter https in the video field. An updated version of Casablanca is just being uploaded to Themeforest now – V1.3.1
I don’t see it? I keep downloading the WP install file and the other one and all I keep getting is version 1.2??
Now it is saying this at the top of my admin page?
“your theme has bundled outdated copies of WooCommerce template files – if you encounter functionality issues on the frontend this could the reason. Ensure you update or remove them (in general we recommend only bundling the template files you actually need to customize). See the system report for full details.”
Please advise, thanks!
Yes we have kept the outdated copies for users of previous versions of WC – gotta be backward compatible!
We have a new version of Casablanca – v1.3.3. I recommend using this with WC2.1
All I see in the downloads section is 1.3.2?? How long usually until themeforest approves your upload?
1.3.3 is the version now available in the download section. We have just realised that we haven’t updated the version number so it still says 1.3.2 – doh. We’ll fix that up but feel free to download.
I am running the latest woocommerce plugin (2.1.2) and woocommerce german market and can not install this theme through the admin-panel. When i upload it with ftp, i can activate the theme but then my wordpress is broken and doesn´t work.
I reinstalled Wordpress and with this theme it still happened. When i delete this theme, everything is working fine. Can you help me?
We have noticed a few compatibilty issues with the latest version of WC but this shouldn’t affect the installation of Casablanca and normal WP functions.
Can I suggest that you deactivate WC and then load Casablanca and see if you can get everything working/looking ok.
Yes, i deactivated WC and all other Plugins. When i try to install via dashboard i always get an error and wordpress say “please try again”.. When i activate theme wordpress crashes and i can just see a white page until i delete theme via ftp..
Do this theme need special rights on server or something? Thanks for your help
Have you tried installing Casablanca via FTP?
Yes, then i can see it in the dashboard. When i activate the theme i get a blank page, everything white and without an error. I can´t us wordpress until i delete the theme via FTP.
That’s a very odd error and not one that we have seen or heard of before. I think it would be a good idea to start from scratch with a fresh installation of WP with no plugins and see how you go.
I have solved the problem – it was the maximal memory size and the maximal post size. If someone else will have this problem, you can help him with this info
Because of maximal post size i couldn´t upload it with admin-panel and because of to low maximal memory size i could´t activate it.
Great theme and now everything is working!
Excellent, glad you are up and running.
Thanks for the info too.
Just purchased and I gotta say, this is a beautiful straight-forward theme!
I am having some difficulties trying to get the product filters to appear on product category pages..
A little help would be much appreciated
Thanks for buying Casablanca and the nice comments.
The products filters use the WooCommerce widget called WooCommerce Layered Nav. If you go to Appearance>Widgets you’ll need to drag the widget into the Product Filters section of sidebar and then select which attribute to use.
On the demo site we have used Fabric, Color and Size
Got it! Thanks a lot! One more question.. is it possible to have different filters for different product category pages?
No you can’t I’m afraid. But WooCommerce is clever enough to only show you the filters relevant for the products displayed. So if you have a filter called Fabric and you’re looking at a page of paperclips that filter won’t appear.
Hello, How can I upload a demo content ?
We don’t have an XML file for demo content available at present.
I have a problem. When I added product variants (color, size), then in the main window of the product when I click ‘add to cart’ is not of reactions.
For a change, when I add “single product”. This key correctly added to your cart. Where could be the problem?
I think it is a problem of compatibility with version 2.1 woocommercy. This is the current version available. I ask you to update to this version casablency are just a few files.
Yes I think you are right. We have just completed the updates to Casablanca to make it compatible with WC 2.1 and we’ll be uploading it to Themeforest shortly.
Great information. Can you accurately determine when the update is ready to download? This is very important information for me. Thank you in advance and I look forward
Thanks for reply. One more questions. Woocommerce say that same files are out of date. What should I do ?
Nadpisywanie w szablonach (WooCommerce):archive-product.php version – is out of date. The core version is 2.0.0
cart.php version 1.6.4 is out of date. The core version is 2.1.0
mini-cart.php version 1.6.4 is out of date. The core version is 2.1.0
shipping-calculator.php version 1.6.4 is out of date. The core version is 2.0.8
form-billing.php version 2.0.0 is out of date. The core version is 2.1.2
form-shipping.php version 1.6.4 is out of date. The core version is 2.1.2
review-order.php version 1.6.4 is out of date. The core version is 2.1.0
content-single-product.php version – is out of date. The core version is 1.6.4
email-order-items.php version 1.6.4 is out of date. The core version is 2.1.2
email-order-items.php version 2.0.0 is out of date. The core version is 2.1.2
add-to-cart.php version 1.6.4 is out of date. The core version is 2.1.0
form-edit-address.php version 1.6.4 is out of date. The core version is 2.1.0
form-login.php version 1.6.4 is out of date. The core version is 2.1.0
my-orders.php version 2.0.0 is out of date. The core version is 2.1.0
order-details.php version 1.6.4 is out of date. The core version is 2.1.0
external.php version 1.6.4 is out of date. The core version is 2.1.0
grouped.php version 1.6.4 is out of date. The core version is 2.1.0
simple.php version 1.6.4 is out of date. The core version is 2.1.0
product-attributes.php version 1.6.4 is out of date. The core version is 2.0.8
product-thumbnails.php version – is out of date. The core version is 2.0.3
review.php version 1.6.4 is out of date. The core version is 2.1.0
single-product-reviews.php version 1.6.4 is out of date. The core version is 2.1.0
single-product.php version – is out of date. The core version is 1.6.4
hello I would like to know if you do not have the same XML file to your website demo thank you, very urgent
skype : megafayco
email : email@example.com
Thanks for buying Casablanca, hope you enjoy using it.
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