I love the Casablanca theme! However, I have a couple of issues I’m trying to resolve.
I would like my Shop/Product page to look like the Product Quick View in your Item Details. Currently, it looks like this: http://lanib.com/shop/. I would also like to remove the navigation at the bottom, as well.
Also, I’d like to figure out how to make the cart more prominent on my site. I haven’t figured it out yet.
Thanks in advance!
Thanks very much for choosing Casablanca.
The category view on your site does look odd. It looks like a list with bullet points – was that the intention? What I would recommend is that you use the latest version of Casablanca and the latest versions of WP and WC and recreate the product categories to see if that fixes the problem.
Also you seem to have lost the mini cart in the top right of the screen.
Hi Pete…sorry for the delay in responding.
I’ve made sure I’m running current versions of everything and have deleted the product categories for the time being. The theme is still operating the same and the mini cart is still not there. I’m not sure what I’ve done wrong.
Still awaiting a response. Currently, I am unable to process any orders. Thanks in advance for your help.
Sorry for the slow response – we missed your reply.
We can’t tell extactly what is wrong with your set up. We think that it might be to do with how you have created categories in the shop – do you have any?
The category view should look like this: http://themes.bacreative.com.au/casablanca/?product_cat=sale
The lack of mini-cart at the top of the screen is also a mystery. Sorry to ask again but are the 3 key elements up to date – Casablanca, WordPress and WooCommerce?
I’ve done everything I can think of to correct the problems, to no avail. Yes, I do have the most current versions of Casablanca, WordPress, and WooCommerce.
As far as my categories are concerned, I deleted the ones I had and created new ones. No change.
Do you have any other suggestions?
I think we’d have to look at the back end to see what is going on. We’d be happy to do this for you. You could provide details via an email to info at bacreative dot com dot au
Thanks so much! Sending it over now…
I’ve a question regarding the store locator. I inserted the exact address of the store location I want, but the Google mpa doesnt show up and the source code is empty between the div element with the id “map”.
Is this a known issue?
Or do I miss something?
kind regards and thanks.
Thanks for choosing Casablanca.
We’re not aware of any issues or bugs with the store locator. We’ve just tested it again on the demo site and everything is working as it should. Are you using the latest version of Casablanca?
Okay, that’s strange.
I love the theme so far, but I just tried again and it’s not working.
Iam using the latest version 1.3.4.
Do I have to install any other plugins for it?
I run the theme on a test server so I cannot show you the site.
Hmm, I wonder if Google isn’t liking the address. Could you tell me what you are typing in – email me if you prefer via our author page.
Great theme, just a quick question regarding the dropdown menus, is it possible to have a 3 tier dropdown?
Thanks in advance,
Thanks for buying Casablanca – glad you like it.
Yes it is possible to have 3 tiers on the drop down. I’ve just dived into the demo site and set up a quick test to show you how it looks. if you go to the demo site at http://themes.bacreative.com.au/casablanca/ and then hover over the Store Locator menu item you’ll see the second level test page and if you hover over that you’ll see the third.
Hope that helps
Sorry you’re having a problem. Youtube is the host to use – is that what you have?
Can we see the site to see the problem?
The site is looking good!
Do you have a link to the video too?
Thanks, I’m just mocking it up. I am just using your video at http://youtu.be/xgq3oIIZZrY. It originally worked.
Thanks for that. Can I confirm that you have Casablance v1.3.4?
Also, do you have the ‘Toggle the pattern overlay in the header’ option selected? And what is the ‘Select header background opacity’ setting?
Sorry, I went on a hike. Yes, 1.3.4. ‘Toggle the pattern overlay in the header’, check. Background opacity: 30%. What next?
Do I need to repost this issue?
Still no video in the header?
Could we have a look at the site? Would also be good to check the YouTube link that you are using.
Hi, I’m not able to checkout…
Can I check what versions of Casablanca, WP and WC you have please?
Having a problem with the mobile phone menu (not showing up)...Please advise see pic for example of what I am talking about. Regular mobile no menu selected http://elementpro.net/wp-content/uploads/2014/03/photo-1.png With menu selected nothing shows up see http://elementpro.net/wp-content/uploads/2014/03/photo-2.png
Soory we don’t quite understand. Might need to see how you have set up the menus.
The Menu is setup fine on the backend with the primary navigation set with the menu you see on the full browser window menu (like you would see if you were using a laptop). However the problem lies with the mobile phone browser menu it is not showing up…if you look at the pics I provided above they are taken from my iphone and they are showing that when I click the same menu it doesn’t show up on the mobile browser?? Please help…
This one looks like a text colour issue. I recommend choosing a different colour scheme or setting custom colours.
Let me know how you go
Good morning, My question is simple but i´m new in WP… I can´t find the shortcode menu.
Thanks for the theme!
Is this what you need: http://themes.bacreative.com.au/casablanca/?page_id=129
Hi there! Loving the theme so far but having issues with the “tabs/toggle” function…the first one works fine, but the center ones are showing up empty and the last one looks like it’s only halfway there. Any ideas on what could be going wrong? Here’s some screenshots to show what I mean:
how are you setting up these accordian drop downs?
Hi Pete thanks for the reply! I created a new template in the page builder, dragged and dropped the Tags and Toggles box (where I edited the contents of in that area) and then inserted the whole template at the end of my about page…does all that make sense?
I’m also having issues getting the filters to turn on…I created attributes, dragged the layered nav into the product filters widget and still nothing. see screen shots for reference.
Think we’d need to see the back end of your site to figure out what’s going on there. You can email us via the Themeforest author info page.
Ok will do!
Which Slider do you recomend? Becouse this theme does not have shortcode features…
We have a slider feature built into the theme, but you could also use a third pary plug in such as revolution slider – this has not been tested with Casablance though.
i have a question, is there a possibility to view a category page ? it’s important for me, before i buy it..
Thanks for your interest in Casablanca.
All Themeforest themes have live preview sites so you can try them out before you buy. Ours is at http://themes.bacreative.com.au/casablanca . There you’ll be able to see how the site looks including category page views.
Let me know if you have anymore questions.
Hi, thanks for making an amazing theme!!!
i have a question:
Is there any way i can limit the number on this part: http://gyazo.com/a61022441169d713da1e70be5ded6319
my site is currently showing all my category there and i only want 4, also is there a way to choose which ones will show there?
Also is there a way to add more sections to this part: http://gyazo.com/e028b26080905a924e4314bf70dbfa86
so it shows as Overview | Details | Reviews
or something similar?
Sorry for the bombardment of questions but i do have one more, when viewing my site on a mobile device the menu text doesnt seem to be showing? it might be that the text is white? but i am not sure, ill be trying to figure it out as i need this site live asap for my client
Thanks very much for choosing Casablanca – glad you like it.
1) No there isn’t a theme option to limit the number of categories shown there I’m afraid. You could do it but it would require some code trickery.
2) Do you mean you’d like to add more tabs? If so then, sorry, no way of doing this in the theme options either.
3) can we see the site? Might be easier to work out what is going on.
One thought is that some of the names are quite long on the menus?
with question 1 & 2 that is no problem at all, just thought it was worth asking we are adding another category so it will have 8 instead of 7
but with the categorys that display on the home page, how can i change the order that they are shown? i dont really want them A-Z
Hi Pete, i have sorted the Category images now. Still having no luck with the menu on a mobile, it just shows as white it looks like the same issue as dmjcoolest commented about a week or so ago as his/her screen shots are exactly what is happening on mine
look forward to hearing from you
Thanks for sending that through – sorry for the slow response.
It looks like the mobile menu issue is def to do with the colour. When we use inspector to change the background colour we see the menu’s white text.
How would I change the colour as I can’t see any options. Also the category featured images displayed on the home page – is there a way to remove the colour overlay that appears on it? And how do I take the social share buttons off the product pages, how do I do that?
How are you with editing css? Looks like the style you want to target is #site-nav div#primary-nav .nav.nav-content.
To remove the social media icons go to Theme Options>General Options – you’ll see all the options there.
Pete…. i cracked it!!
it seems there was an issue with the purple i had used, i have also noticed that the menu on a mobile device is faulty if i switch to the lavender colour scheme, i have now switched my colours around and it works like a dream and also sorted the large purple category boxes that i wanted to change…. 2 birds one stone!!
Now, the final question (i hope)
i have installed a share button plugin that works better for my clients site (as he wanted more buttons to appear there)
So I need to remove the share buttons that appear under the product photos. http://gyazo.com/f1bb3af9df3b3d46d55b81b4ea3823fa
I would like to remove them site wide, but i would like to keep the social media buttons that link to my clients accounts (the ones that can be setup using the theme options menu)
I have a major major problem Pete!! i was just about to hand over the site to my client when out of no where the following features have vanished:
Latest products feed
actually to many bits to list!!!
I have no clue what has happened as it was fine then i logged out and back in to wordpress and its gone nuts.
I have re-installed the them to ensure its not me messing up code or similar. when doing this i kept getting redirected to an error page while uploading theme via wordpress so ended up doing it via FTP
I am absolutely baffled Pete, would it be ok for you to log in and take a look please as i was meant to hand over the site in a few hours.
( i sent logins via DM the other day)
im in the process of sorting it Pete
Woohoo i found the problem, it seems the home page templates are what is causing my issues, i dont know how to get around this as i need them to be working, as soon as i choose which one and hit save it causes the site to glitch and i loose my content, bust when i put it to default the site is fine
how can i fix this Pete?
which home page template is not working for you?
I ended up doing a fresh install of all content, so its working fine now. it was happening with every homepage template, im not sure why. but its fixed now
Very odd, but glad it is all working now.
for future reference, i found the cause of the issue to be from me editing the site.css externally then uploading it via FTP replacing the one thats there.
Hi Pete, is it possible to get the header to scroll down with the page?
It’s not a theme option I’m afraid so it would need to be custome coded.
Is it possible to add a graphic at the top of each category page?
Not with a theme option I’m afraid.
I have a problem from 1 month. Once i purchased the theme, I installed it in a Wordpress locally on my computer. Everything goes right and i worked on the site and did all the setting and everything. Suddenly, when i want to enter the site: http://localhost:8888/wp-admin/ it goes blank. nothing appear. I tried hard to look for the problem and fixed it but it didn’t. Till i installed another wordpress that is worked fine and once i installed the casablanca theme in it, it goes blank as the previous one.
May i know what is the problem and how to fix that? It seemed that it is from the theme.
Sorry to hear that you have are having a problem with Wordpress. Have you got the site on a live server that we can see?
The full product slider in the demo theme is floating left on the screen in Firefox 28.0, Chrome (Win7) etc. Is this a known issue?
Thanks for your interest in Casablanca and thanks for picking up that issue.
The product slider shows products that are marked featured – we simply hadn’t go enough featured products! Fixed now.
I did think that might be the cause.
I have a few questions regarding the mobile version. www.sodaonline.com.au
1. I’m unable to access the subcategories under ‘Shop’ in the main menu. There’s a dropdown arrow but I can’t click on anything.
2. The header is currently blank and grey. How can I add an image in there?
3. Is there a way to use a custom-coded homepage instead of pulling everything from the desktop version?
4. The product arrangement on this page (http://www.sodaonline.com.au/product-category/dresses/page/2/) has some rows with only 1 product on it instead of 2. Why is this happening?
Thanks for the message – the website is looking good!
1 – Can i check what version of Casablanca and WP you have? Sub menus should work fine – you can see them at work on our demo site.
2 – If you add a background image – either one of the built in ones or a background custom upload – it’ll show when the video doesn’t show on mobile devices.
3 – Not with theme options I’m afraid.
4 – it looks like the thumbnails are different sizes. I recommend that you use the WooCommerce recreate thumbnail feature.
Hello, my name is Aleksandr
i want to ask before buying this theme
1- is it possible to make this moment to more beautiful?
2 – can i see how looks the gallery on posts or pages?
3 – on the main page we have “LATEST FROM THE BLOG” here we have image in ring, can i make it as square?
4 – what do you think about localization? is it possible?
Thanks for your interest in Casablanca. Here are the answers to your questions:
1 – We don’t see this issue – can I ask what browser and operating system you are using?
2 – Sure, if you go here you will see how the gallery looks: http://themes.bacreative.com.au/casablanca/?page_id=484
3 – This is not a theme option. It would require custom code to change this.
4 – Do you mean language support? this isn’t part of the theme at present.
Hi, thanks for the answer
i bought this theme, but i have some questions, can you help me, to make my site better please?
can i ask some questions about the change code? fonts, and some change color? i need to write it here?
all the best
Hello. I really like your wonderful theme, but could you please help on several questions to make it better and more convenient to for me? I will be very thankful if you can help, here is the questions:
1- I want to insert a part of organization firm style, their icon instead of this https://www.dropbox.com/s/d7cq69sl91p32y3/2014-04-28%2011.20.52.png Is it possible?
2 – Currently I have problems with fonts, Cyrillic fonts do not display correctly. For example now is installed PT serif (in Google fonts it looks like this, and supported Cyrillic https://www.dropbox.com/s/o4qckv16og22vzk/2014-04-28%2011.26.26.png
and on my site it looks differently – https://www.dropbox.com/s/zbywfp6ah8dycyh/2014-04-28%2011.28.18.png
How can I make this font to display correctly in Cyrillic? And a very important question about the header, can I use the Light or Thin version of the font? https://www.dropbox.com/s/tid5m56r8elmuhj/2014-04-28%2011.31.26.png
And in general, can I use the fonts which are not included to this collection https://www.dropbox.com/s/tid5m56r8elmuhj/2014-04-28%2011.31.26.png
3 – where can I change the background color of the footer?
4 – A question about the color of the mobile version of menu. https://www.dropbox.com/s/b62ohfgc4m4fica/2014-04-28%2011.43.07.png
and the menu is just not seen in these color values https://www.dropbox.com/s/iu4llclxht0l2j0/2014-04-28%2011.41.04.png
5 – where can I change the menu transparency?
6 – How can I change the pictures changing speed on more slower? https://www.dropbox.com/s/m3rn94g6dv7pln7/video.mov
7 – translate some parts of the site is not possible, could you please help how I can do this? Here, for example, the «categories» and «quantity» https://www.dropbox.com/s/4csle3olygebeya/2014-04-28%2011.37.19.png
8 – as you can see on the previous photo + and – are displayed incorrectly in the Safari browser, but Firefox gives excellent variant https://www.dropbox.com/s/xw7vfhmekbggq4t/2014-04-28%2011.39.11.png How can I fix it?
my test site here http://test.odinsite.ru
Thanks for choosing Casablanca – hope you enjoy using it.
Now to your questions:
1 – this can’t be done via theme options I’m afraid, you’ll need to custom code it.
2 – We have only included a limited number of fonts within theme options to use different ones will require custom code.
3 – You can choose different colour schemes using theme options but if you want to just change the footer background you’ll need to use custom code.
4 – Yes you do have to be careful with your select of colours to ensure there is enough contrast on the mobile navigation,
5 – this can’t be done via theme options I’m afraid, you’ll need to custom code it.
6 – Again, not a theme option I’m afraid
7 – These words come from WooCommerce – here is some information on using different languages with WC:http://docs.woothemes.com/document/woocommerce-localization/
8 – We can’t replicate that problem – can you tell me what version of Safari you have?
I hope that helps
1- Can you help me to find this php or css file?
2- Ok if I left the idea of ??adding a new font, but PT serif looks different in the Cyrillic version. Now I have it installed, and should not look like.
4 – Can I fix these errors in the code? can you help me find it?
8 – My Safari is 7.0.3 version
Just help me to find it, and i think i will change it, thanks for the answer
how do i limit the amount of blog items that appear on the home page please. http://www.creativecone.co.uk/ I only want 4 but the amount that appears seems to be endless.
It stops at 6 posts on the home page. I’ve added more to test it. Is there a way of making it stop at 4?
It isn’t a theme option I’m afraid, you’ll need to custom code it.
Hi Pete, I’ve added a new category and now it shows in the home page. I now have 9 instead of 8 so doesn’t sit well. (http://www.kevanjon.com) I want to remove the ‘high summer 2014’ category. Looking at the arrays in template-home.php please can you advise me on a snippet of code which will not show category id 28
Sorry for the slow response. Is this still something that you need?
due to my client needing this sorting quite quickly I’ve had to delete a category so the new one sits inline. It would be good however to know how I can exclude a category from showing on the home page. I tried tweaking the arrays in the template-home.php but didn’t seem to work. I’m either tweaking the wrong bits or putting wrong code in.
The theme looks great! but I have some issues with woocommerce and its plugins!
I uploaded the last version of woocommerce and then i tried with 3 different zoom plugins to setup but i had no success with both 3.
Its very important for me to show some products with a zoom feature, so i hope you can help me soon!
The 3 zoom plugins that I upoladed are:
1) Cloud Zoom For WooCommerce (Official) version 1.4
2) WooCommerce Professor Cloud version 2.0.5
3) Magic Zoom Plus for WooCommerce version 5.11.15
Could you just answer my last request?
Sorry for the slow reply. We haven’t tested those plugins with our theme. We’re in the process of reviewing the Magic Zoom plug in – I’ll let you know how we go.
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