Support for Cascade - Personal vCard WordPress Theme


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This author's response time can be up to 1 business day.

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

How to find your item purchase code?

Your purchase code is located on your item downloads page. It’s hidden under the Download button, once you click it, a drop-down menu will show up and lead you to the “License certificate & purchase code”. If your purchase code is not working please check for blank spaces when copying and pasting the code. Please check the item you are validating. Some WordPress themes are sold with plugins included. The purchase code for the theme will not work for these plugins.

Express installation

If you need your purchased theme or plugin to be installed please click on Install Theme or Install Plugin button located on your item downloads page. We offer express installation of our themes and plugins only. In this service you will get installation of your WordPress theme or plugin, customization of your theme as the exact look and feel of the demo website.

I’m getting 404 error when entering url in browser address bar but when I’m clicking on the one of cascade tabs, theme works good. What could be wrong?

Probably you’re not using WordPress multisite feature (WPMU). Please open documentation directory (you’ll find it in downloaded from ThemeForest zip archive) and find inside file named .htaccess. Please upload that file into your home WordPress directory (at the same level, on which you have wp-admin, wp-content, wp-includes directory).

If you already have .htaccess file on your server, please put below code into it:

RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]

# add a trailing slash to /wp-admin
RewriteRule ^([_0-9a-zA-Z-]+/)?wp-admin$ $1wp-admin/ [R=301,L]

RewriteCond %{REQUEST_FILENAME} -f [OR]
RewriteCond %{REQUEST_FILENAME} -d
RewriteRule ^ - [L]
RewriteRule  ^[_0-9a-zA-Z-]+/(wp-(content|admin|includes).*) $1 [L]
RewriteRule  ^[_0-9a-zA-Z-]+/(.*\.php)$ $1 [L]
RewriteRule . index.php [L]

How can I use internal link? For example I would like to have a link to 3rd tab in the content of 1st tab.

Please create the link as always but add #! before page name:

<a href='#!/resume'>Resume Tab</a>

Then you’ll need to add appropriate class named link :
<a class='link' href='#!/resume'>Resume Tab</a>
That’s all – now your link will open tab without page reload. You can of course use also full url with domain:
<a class='link' href='!/resume'>Resume Tab</a>

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Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy