Hi, Sorry we don’t have woocommerce for this theme. Thank you for taking interest in purchasing Catalyst.

Thanks

(for example, will adding Envira gallery fix this issue? Presumably it’s only the lightbox used in Catalyst that is causing the issues?)

Hi, We think it’ll be ok but it’s not ours so best if you get word from them on this. Before purchasing envira gallery lightbox we’d like to let you know that implementing any lightbox will require altering theme codes. We recommend contacting a developer on this.

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I have done some tests and Envira seems to be working ok (ie it doesn’t break when you zoom. I do however feel that the Catalyst’s Theme’s native lightbox system ought not to break either – is this really not your developers would be prepared to look at? I appreciate what you say about it not being a responsive theme, but being able to zoom into web content is pretty standard functionality!

Hi, The theme will work with latest WordPress but it is not responsive. Otherwise it will work fine. Perhaps you’d be interested in some of our later themes. You can check all themes starting with Trine which are fully responsive. https://themeforest.net/user/imaginem/portfolio

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Hi,

Catalyst theme loads jQuery from WordPress. You can check the demo page source and look for the file ‘jquery.js’ .

If your site is loading another one then you might want to check the plugins you’re using.

We currently can’t authenticate your purchase.

Let us know through support forum if there’s a JS conflict and we can help. http://support.imaginemthemes.co/ . Do provide us the url where we can check on the problem.

Thanks

I bought it a long time ago ( in 2011) is this the reason why. I have my email of the purchase still but the link to the license goes to a 404. Should I purchase a new license and is this likely to break my site?

Hi, If you did purchase it once then you don’t need to again. Contact envato support and they can sort this for you. We’ll require authentication to provide support.

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Hi, Here’s themeforest help page https://help.market.envato.com/hc/en-us.

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Hi, the link does not exist…

Sorry. i didn’t realize there was a period in the end of the url https://help.market.envato.com/hc/en-us

You can also google “support envato help” the topmost link should be it.

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Hi,

The images don’t seem to have resized properly. This can happen if you activated the theme with those images already uploaded. WordPress only resizes images on upload according to the active themes image requirements.

You can add following code to end of style.css file to correct this

.page-contents img {
    max-width: 100%;
}

Please post to support forum if there’s more areas where the non-resized images are causing problems. Here’s support forum url: http://support.imaginemthemes.co/

Thanks

It works! Thank you very much!

Hi,

Could you post to support forum please. You’ll need to register using purchase code. Our support will help you solve the issue.

Thanks

My website is www.inmigrarenpositivo.com Thanks!

Hi Melisa, Sorry about the delay. Could you post to our support forum to check on the issue.

Here’s support forum url: http://support.imaginemthemes.co/

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Hi,

If you upgrade the theme then the shortcode generator will work. Most likely this is due to old theme and new WP.

Slideshow shortcode galleria width=”500” height=”300”

Please post to support forum if you require us to check why there’s an error in the shortcode generator.

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Hi, Sorry, the theme isn’t being developed with responsive additions yet.

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I did register for the support forum, followed the emailed confirmation link, and signed in. It just kept telling me I wasn’t signed in no matter how many times I signed in—it was really weird!

Anyway, I found the .pdf file in my complete download, thank you. However, when I try to open it I get a message on the screen that says the file can’t open because there’s a problem with the format. Since I use .pdf files on a daily basis, I’m not sure what the hangup is. Do you have any suggestions?

Okay…it took two hours of online research, but I fixed it. Whew! Still don’t know what the problem was, but I can access the file now.

Hi, Do give it a try to login again if you’ve received password. Otherwise you can send a mail via http://themeforest.net/user/imaginem#from with note on the username you’ve registered for support forum.

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Hi,

The theme demo data doesn’t include the images. Importing demo data will give you page samples but you’ll need to assign images to them. Importing demo data follows the standard process of importing demo data files for WordPress. It uses the wp-admin > Import section.

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Hi, Sorry , responsive addition isn’t under development. I can’t currently say it won’t be.

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I already registered using the purchase code. When i log in using the password emailed to me, I still see no option to create new tciket. I scroll to the bottom of the screen and see a message that says “This forum is only for verified customers. Please Sign-in or Register to continue.”.. I select sign in and enter my password password and it takes me back. The orange button at the top says logout ( which means i am logged in but still no new ticket option.

Hi,

Did you scoll to the end of page where the new ticket form is. If you’re logged in you can click following link to view the ticket form.

Thx

When you press on any image it should open a lightbox but actually it redirect you to another page for the picture.

I appreciate if you can check it.

Thank you,

Hi,

Great if you can use support forum http://support.imaginemthemes.co , you can create a ticket for this in the Catalyst theme forum http://support.imaginemthemes.co/forums/forum/catalyst-for-wordpress/

I can see jQuery errors in your page. Could you disable the plugin you’re using to over-ride WP jQuery version for the troubleshoot.

Please post to support forum http://support.imaginemthemes.co

Thanks

i deactivated the plugin nd posted a ticket; would you please check it.

thank you.

Hi, There’s only full version of theme available. Price of one purchase is for a single domain. You’ll need to purchase extended purchase for multiple domains. You can also clarify this information from envato support.

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Hi,

Catalyst theme no longer uses timthumb. Could you post to support forum. I’d like to check how this is happening.

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Hi,

Could you post to support forum with url where you’ve implemented the shortcode. I’d like to check on it to give an accurate solution.

Please post to support forum.

Thanks