37 comments found.
Where the demo files ? I want to install demo.
Hello triplemotivellc,
Thank you for the purchase.
Please following our documentation to install Cathedral church.
Still you need help!, i am happy to help you.
Thanks -
Hello esirioneyibo,
Thank you for the comment.
Site is undergoing maintenance message show me. can you disable the maintenance to visit your site to help ?
Thank you.
The Theme needs KingComposer Plugin to be installed. However, King Composer plugin is no longer available. Please help
Hello dareto_win,
Thank you for the purchase Cathedral product.
Yes, you are right. Official WordPress platform KingComposer plugin no longer available.
Please download KingComposer plugin : Click Here.
You can easier to install and activated via plugin page. after you get any issue please let me know. I am here to help you.
Thank you.
I Can’t install kingcomposer plugin kindly advise how to go about it
Hello NjugunaG,
Thank you for the comment.
I apologies for 3rd party KingComposer plugin is in under under reviewing process for official platform for WordPress.
No Problem, you can download the KingComposer plugin and install on your website via plugin page then your issue fixed.
Thank you.
Hello,
I have purchased this item on 5th March 2022. To use this theme in wordpress, it tells me I require kingcomposer plugin but this is not available in wordpress????Without the plugin I wont be able to use this. I request for a refund. Please let me any further details you require.
Hello michelleanwarv,
Thank you for the purchase Cathedral – WordPress Theme.
I apologies for the issue you are facing with installation. i just check the 3rd Party plugin KingComposer is in review process in official platform.
Please contact via profile to contact me. i setup Cathedral – WordPress Theme FREE OF CHARGE on your website.
Thank you.
Hello, I need a refund. I purchased this item and unable to use it cause Kingcomposer plugin is not available in wordpress. Not sure how can you sell an item which requires a plugin but that plugin is not available. You said you will set it up for me for free but I asked how can i edit the website if the plugin is not available, also asked if elementor can be used. I got no response. Please advise how i can proceed with a refund.
Hello michelleanwarv,
Thank you for the comment.
I already email you personally, share me your Website admin access but still you can’t do it.
I will setup your website Free Of Charge. if you provide me now. i will setup in 2 Hours time only.
I am waiting for your response.
Thank you.
I replied to your email twice asking you ,” if you set it up for me, will I still be able to make edits on my website using Elementor”. Since the so called kingcomposser plugin which is required for this theme I PURCHASED is not available in wordpress . I sent an email to you on Mar 11, 2022, 7:33 PM and Mar 14, 2022, 9:31 PM and got NO RESPONSE from you.
Hello michelleanwarv,
My Product description already mention compatible with KingComposer page builder.
You can give me access your website, i will setup as our live preview demo.
Thank you.
The KimComposer plugin is something that has already been discontinued and not available on WordPress. And therefore product description is very well MISLEADING.
We’ve purchased and used other themes via Evanto and we had no issues. We do not want to pay for something that doesn’t work.
Hello michelleanwarv,
Thank you for the comment.
KingComposer page builder is 3rd party plugin. As Envato term and condition i will support my existing customer for 3rd party assets we provided in product as article.
You can download the KingComposer plugin and install on your website.
Thank you.
What’s the point in me downloading a plugin that WordPress has discontinued.
King Composer had been discontinued by WordPress. And if this theme only works with King Composer you shouldn’t have been listing the cathedral Wordpress theme for sales in the first place.
This is out right DISHONESTY and you are MISLEADING people here. And you have disabled ratings for this theme which summarizes your shadiness here.
Hello, good afternoon, is it compatible with Elementor?
Hello semidan,
Thank you for the comment.
Cathedral product is compatible with KingComposer page builder.
Thank you.
Hi, how can I customize the footer? There is a page called “Footer section”, but if I make some change in it, nothing changes. Thank you.
Hi,
Goto widget area page. you can easy to customize footer area section.
Are you import our dummy content ? if no please import it so you can easy to understood for the process for footer customization.
Thanks -
Hello, I need to know how to set the timer on the top slider. I tried all of the date formats but it didn’t work. Thank you
Helpful article for insert timer in slider : Click Here.
Hello. My purchase code is 4919b1bc-ccf5-4881-a67b-71368ab45bca. Do you have any configuration guide for the theme? Thank you.
Hi,
Please read the documentation all steps included.
Helpful link : Documentation – Installation Theme.
Thanks -
Thank you, I had already installed it without any problem. What I need a guide for customizing the theme.
Hello,
I would like some support for my website—there are a couple items on my front page that I would like to modify. It may be easier to interface with you via Zoomchat (so we may share screens) or Skype. Do you have an availability for 15 minutes this week for me to go over some elements that I would like to change? I believe it will be easier for me to show you rather than type a list for you
After that, perhaps you can send some pointers on how to make these changes
Thank you so much and I look forward to hearing from you!
Hello vnn3,
How can i help you ? you can give me a points so we check then help you.
Thanks -
Dear sir/ma,
After I installed the theme and I have been unable to edit the homepage content from the pages tab. I’m unable find any element to to edit its initial content. Kindly help with a solution to the challenge. Thanks
I have Gotten the solution to the issues. Thanks
Thanks -
Purchase Code: a753e0af-343c-47f8-bc53-ddffa34048ae Hello support wp-organic, I bought church theme from themeforest but I have a problem. The theme has no option for editing sermons date!! , Also the blog page displays demo content and no option for editing it. Here is my website (https://divineapostolicm.org/blog/)
Please check your previously comment your issue is fix.
Many Blessings! I know I’ve flooded you all with messages but I’ve never bought a theme from another site to install on wordpress. I always use what they have. But now that I have finally purchased and downloaded the correct theme for wordpress, I have installed it but it looks nothing like the theme I bought. None of the pages are with it. Am I missing something?
Hello mrmultipreneur,
Thank you for buying our product. as our policy live preview images only demo purpose not included in Main_Files.zip. also we mention in our sale page for live preview images note.
We provided dummy placeholder with live content for dummy import process.
Thanks -
Hello support team, This church theme is asking me for XML file to import demo content. Please provide it to me if it’s available. Thanks
Hello sir,
Please install all required plugin then goto import dummy content page and press import content button.
Not required any XML file and Widget files. you can just press import dummy content button click.
Thanks -
Purchase Code: a753e0af-343c-47f8-bc53-ddffa34048ae Hello support wp-organic, I bought church theme from themeforest but I have a problem. The theme has no option for editing sermons date!! , Also the blog page displays demo content and no option for editing it. Here is my website (https://divineapostolicm.org/blog/)
Hello unablind,
Please read this article for sermon features : Click Here.
In a blog post you can easy to change expert content. please check this screenshot : Click Here
If you have any question related our theme, let me know we help you.
Thanks -
Okay thanks, But the problem I have got! the sermon date doesnot change at all!
Please change through ShortCode Features.
helloo.. how can i get the html code of theme pages?
Hello charbel_keedy,
Thank you for the comment.
What you need ? You buying a CMS not a HTML Template. if you want create new page you can easy to create and publish a page. you can easy to copy & paste every section any where in page of content. In Page builder you can easy to manage all features in your page.
If you have any other query, please let me know we help you.
Thanks -
My appologies… HostGator is the WORST! I sat on chat with them most of yesterday trying to get them to help me upgrade PHP! They said they did, but I investigated today and see that they DID NOT! I got it to load.
If anyone else experiences what I just did with HostGator Hosting, please see this reference – http://support.hostgator.com/articles/php-configuration-plugin
Hello tpwebdesigns,
Are you working on newer version of PHP 7.0+ ?
Please check video guid how to upgrade PHP version : https://www.youtube.com/watch?v=8JQ2Hk9wjfk, https://www.youtube.com/watch?v=jPoLkBALGwU
Then if you have any issue let me know contact via profile we help you.
Thanks -
Purchase Code: 39d841f5-7173-4d61-b9b1-07d7ef25edb0
Going to have to ask for a refund! 1) Need quicker support 2) Theme doesn’t seem compatible on Hostgator hosting
Hello tpwebdesigns,
Thank you for buying our theme. My Support time is 5 business days. You are buying our theme is 5 hour ago NOW. https://prnt.sc/ionky9
Please wait for author response then you can action when we can not support you.
Please used thread comment and read the documentation then install our theme.
Please upgrade your PHP version then your problem is solved.
Thanks -
Hello tpwebdesigns,
Thank you for buying our product.
What you want ? you purchase our product 16 hour ago now. ( https://prnt.sc/iot289 ) after 1 hour you process refund request.
Please write comment first for the issue. my response time is up to 5 business days. you directly comment author not response to fix my problem. ( https://prnt.sc/iot2sn ) after 1 hour purchase product. Please wait for my response.
Please update newer version of PHP then your problem is solved.
Helpful link : https://www.inmotionhosting.com/support/website/php/how-to-change-the-php-version-your-account-uses
Thanks -
I keep getting this error: Fatal error: Can’t use function return value in write context in /home4/ckccuser/dev.ckcchome.com/wp-content/themes/church/inc/framework/class-theme-default-option.php on line 185
Hello tpwebdesigns,
Please upgrade your PHP version then your problem is solved.
Thanks -
Purchase Code: 39d841f5-7173-4d61-b9b1-07d7ef25edb0
Are there any required plugins, because I never got the notification for “Begin installing plugins”... ???
Hello tpwebdesigns,
Thank you for buying our theme.
Please read the documentation then install our theme all step is included.
Thanks -
just purchased a copy of the church theme. Trying to activate the theme loads a blank page? Note I had to manually copy the church theme folder into the theme folder as it exceeded my upload limit. any ideas why it loads a blank page and won’t activate
Hello appletreeweb,
Thank you for buying our theme.
Please follow the documentation then install and activated theme.
Thanks -