35 comments found.
Hello – I have tried emailing you for support but no reply so please find some queries I’d be grateful of some help on:
1. I’d like to remove the right slide in menu for both desktop and mobile
2. I’m having an issue on one page which I believe is caused by the cavani elementor gallery widget. Firstly I cannot use it for videos, and when used with static images it throws out the whole page on some layer, messing with the boundaries and the mouse graphic (https://klitterarti.com/creations/)
3. I’d like to edit to look of the menu – removing the background and making the text bold instead
Any help would be great – thanks in advance
Hi there,
Replied via mail. Please check your inbox.
Best Regards
Hello there I just can’t Import demo data needed. This is the error I got: An error occurred while fetching file from: https://marketifythemes.net/wp/cavani/xml/02/content.xml! Reason: 403 – Forbidden.
Please update me with the it to be solve. Thank you.
Hi there,
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Thanks
Looks great. I got a problem however. All portfolio items has a left and right arrow, just like if it had multiple pictures attached to a single portfolio item, though they only have 1 attached. How do I fix that ?
oo my bad… fixed it.
That’s great 
Hello, I have purchased this theme but running into a little issue – Is it not possible to have multiple portfolio tabs available through a dropdown menu? Eg. Videography/Photography. It seems like it’s only possible to have one is that correct?
I’ve added this theme to my website https://axm.events/creative-portfolio/ and the portfolio is not working properly. The single portfolio is not clickable and the top catagory filter is also not working. Please help me fix that
Hi.
Thank you for using our theme.
Please purchase the theme before using it.
Best Regards,
Marketify Team
My client has purchased it I can share you all the licence information. and I’m setting this theme for him
Replied via email
Everything is working except 1 thing. On the blogpages you have the opportunity that readers can share the article on socials. The button of linkedin is not working and you don’t see the LinkedIn icon, you see only this symbol: &” How can we fixed this?
Link so that you can see: https://jurgenvansteen.com/elementor-292/
Hi there,
Thanks for using our theme.
Please send us your dashboard credential. We’ll check it out.
Best Regards,
Marketify Team
Bonjour
Bought yesterday night, installed last night.. all is perfect for me.
By reading the comments i discovered we could find a way to make disappear the right slide menu but finally I found a way to use it. However, and despite all those great things, and the easy way to use this template, i have not found where I could, for the video widget, turn off the button “download”, make it disappear from the 3 points section.. any advice?
In all cases, wonderful template, I really love it ! thank you !
Hi there,
We are really sorry for the late response.
Any url with this video any page? Please send us. We’ll check it out.
Best Regards
The “Animated Text” element from the cavani template in Elementor (in the demo on the Home page under the name) is displayed only in the preview, but not in the published version of the web page. What could be the problem?
Hi.
Thank you for purchasing the theme.
Any URL to your website with this issue?
Best Regards
Got it.
Send your dashboard credentials via this link: https://themeforest.net/item/cavani-personal-portfolio-wordpress-theme/38251655/support/contact
I will fix it
Best Regards
Done. 
Fixed
Presale Question: is it possible to change colors to black background and light font – kind of like a dark mode?
Hi there,
Thanks for buying our theme.
Yes, it is possible by adding some custom css code.
Best Regards
I bought the theme at the end of November and today when I was working on the website it stopped working and the content is not displayed. It seems that the problem is that there are compatibility issues with php 8. This template is only optimised up to version 7.4 which stopped supporting it in December 2022. When will they update the template to be compatible with php v8 that the hosting servers already work with?
Hi there,
Thanks for using our theme.
Noted. We’ll try to update it in our next updates.
Thanks
After downloading I have only licensing files. No documentation, plugins and theme files are found in the downloaded zip file.
Hi.
Thank you for purchasing the theme.
There are two files main and theme files. Main file includes all necessary files: theme, child theme, documentation etc.
Best Regards
Thanks for the support and quick help!
Hi.. Great, beautiful theme! Please take a look at my e-mail message about the slider. Thanks, waiting for to your reply…
Is there an easy way to disable the pancake menu in the top right side of the pages that load the right slide menu (that contains: search, recent post, recent comments, archives, categories, top posts, tags) from working? I just want a clean menu and not a ‘slide in from the side’ menu.
Other than that this theme should work fine for my needs 
Hi there,
Replied via mail.
Regards
Thank you. Your solution was very fast and solved my problem perfectly. 
That’s awesome!
If you like our design quality please rate us here on https://themeforest.net/downloads 5 Stars will motivate us to keep improving our support and the theme. Waiting your 5 stars with wonderful feedback )))
Wish you all the best ))
Best Regards
I just noticed that the fix works when viewed on a desktop but comes back when viewed on a mobile devise. Any advice?
Hi there,
Please send us your website url address. We’ll check it out.
Best Regards
Hello, I wrote to support, but you didn’t answer me, so I’m writing here. I would need to rename the automatic slug (in the URL address) for the categories /project-cat/ and the portfolio post /project/. I need it in another language, can it be modified somewhere in the code? Thank you in advance.
Hello there,
Sorry for the delay.
Replied via mail. Please check your inbox.
Best regards
I wrote you a message and I have no reply.
?
Hello there,
Replied.
Best regards
hey i have a problem with this theme
when i edit and customize it everything is working properly but when i load it without log in
underline on my logo text ( sometimes blue color, sometimes purple ) services page doesnt load the images for each category the sidebar doesnt show the image
also on laptop is not responsive at all the main text at homepage isn’t full
i need help with this otherwise i want a refund
Hello there,
Sorry for the delay.
Please check your mail’s inbox. We replied.
Best regards
done
already created the user for the dashboard
you guys can log in now
thank you
Hello there,
Thanks.
But I checked my inbox and didn’t get any credentials from you. Please check that.
Best regards
check your email i’ve replied there
i’ve replied to your email 2 days ago
are you guys going to fix it or not. i do not have time to wait for this. if not i need a refund to buy another theme out there.
Hello there,
Replied via mail. Please check your inbox.
Best regards
nothing is working like the demo don’t you understand that
i want it fixed or money back
i cant wait for you guys forever
Hello there,
You asked about underline logo and hover image in service page. I checked your website and both resolved by you. What else again? If you need any help feel free contact with us.
Best regards
nothing is fixed on my end. still the same. are you checking the website without log in. there you can see the problem that is happening. thank you.
i am checking on different browser and nothing is working.
Please check your mail. I sent you video.
Hi. Just purchase your theme. Great work
I would like to put different left images on pages. How can I do that? Thanks in advance.
Hello there,
Thank you for purchasing our theme.
Please edit your any page and change featured image. For homepage image please go to the Cavani > Theme Options > General and change leftpart main image.
Best regards
If you like our design quality and support please rate us here on https://themeforest.net/downloads 5 Stars will motivate us to keep improving our support and the theme. Waiting your 5 stars with wonderful feedback )))
Wish you all the best ))
Best Regards,
Marketify
Of course, I know it’s important, especially at the beginning 
Thanks a lot 
I do not foresee the use of comments on my website. How I can switch off counter of comments on blog list? I wish only date and author (on blog list and inside).
Hello there,
It is impossible.
Best regards
I also have a critical error on my website after activate the Cavani Core plugin (which is requaired to use theme correctly).
Please update your PHP version to the latest version and reactivate it.
Best regards
I have 8.1 PHP Version. Which specyfic should i use?
hi, how can i disable the auto preview pic from blog on the blog list page?
Hi.
Sorry for the late response.
Add below code to Theme Options -> Custom CSS:
.cavani_fn_moving_box{display: none !important;}
Best Regards
thx
most welcome!