14 comments found.
We had asked for a refund but haven’t received any reply. Is there any way to know the status of our refund request?
Thank You!
The demo content doesnt import and has broken my site. I try to submit a ticket but I can’t get past the product selection. I demand a refund if I don’t get an answer soon. This is wasting me a lot of time.
trop compliqué
Hello,
Thanks for your purchase.
You can create a ticket on our forum for assistance. Then provide website information and admin account as our support department will check that matter to help you. https://arrowhitech.ticksy.com/
Best regards!
Hello, How do you change the color yellow?
Hello,
You can follow instructions: https://guid.arrowtheme.com/cecile/#3.0SetUpPrimaryColor
Best regards!
Hello, How do I change the text that says “Today deal sale off 70%. End in107days 04:06:09.Hurry up!”
Best regards!
Hello,
You can go to Edit with Elementor -> Click section you want change content -> You can choose again date you want
https://prnt.sc/qddrghHh1fswBest regards!
The one click impor doesn’t work
Hello,
Thanks for your purchase.
You can create a ticket on our forum for assistance. Then provide website information and admin account as our support department will check that matter to help you. https://arrowhitech.ticksy.com/
Best regards!
is it supports arabic
Hello,
Thank you for your theme interest.
You can install and active Loco translate then you can translate language Arabic
You can follow instructions: https://guid.arrowtheme.com/cecile/#8.Translation
Best Regards!
hello, need help on demo import. I have tried all method but still no demo file
Hello,
You can create a ticket on our forum for assistance. Then provide website information and admin account as our support department will check that matter to help you. https://arrowhitech.ticksy.com/Best regards
Hi, Iam having issues in demo import, can you please help me out?
Hello,
You can create a ticket on our forum for assistance. Then provide website information and admin account as our support department will check that matter to help you. https://arrowhitech.ticksy.com/Best regards
HI, I am considering buying this them but curious can I import demo pages and images like show in preview so it would be easy for me to work on site? Thank you.
Hello,
Thank you for your interest in the theme.
After you import success it will look like this: https://sample-data.arrowtheme.com/cecile/
We use demo data so that customers can easily change their themes.
Best regards
Hello, I want to know this first before buying, is this product is completely optimized with elementor pro? Let me know as soon as possible.
Thanks.
Hello,
With Cecile Theme compatible with Elementor Pro. We also developed the corresponding shortcode as Pro version. You can refer to instructions: https://guid.arrowtheme.com/cecile/#5.Shortcode
Best regards
hello, products are not visible in trendy demo mobile view ( image : https://ibb.co/c1KskDw)
Hi,
Thank you for your report, we will check and fix it soon.
Best regards
Hello,
You can create a ticket on our forum for assistance. Then provide website information and admin account as our support department will check that matter to help you.
https://arrowhitech.ticksy.com/Best regards
Congratulation, best of luck with sales 
Thanks
Good luck!
Thanks you so much!
Great Work, Congratulations GLWS
Thanks you so much!
