23 comments found.
Just installed the theme for the first time and getting the following errorDeprecated: Function WP_Scripts::print_inline_script is deprecated since version 6.3.0! Use WP_Scripts::get_inline_script_data() or WP_Scripts::get_inline_script_tag() instead. in /home/yolodemo/public_html/dummy/celina/wp-includes/functions.php on line 5453
Hi.
Thank you for contacting us.
As I see, that issue doesn’t come from our theme and plugin. Please give us your site URL and admin account. We need access to your site to help you check the issue.
Regards.
Hi, I need help accessing my account on your support website. https://yolotheme.com/forums/forum/product-support/celina/
I forgot my password and the “forgot my password” function is not working. It says your mail() function is not working.
I tried registering another account but my purchase code has already been used. Now I don’t know how else I could contact you guys.
Please get back to me as soon as possible.
Hi.
Thank you for contacting us.
We have checked and replied you via facebook page. If you need help, please let us know again.
Thanks.
Hi, the live demo page https://prnt.sc/8OFjpgFU5dEx has some issue on page bottom. It shows some code issue below page bottom,pls have a look. We plan to buy the theme but need to confirm if this issue will affect. Thank you!
Hi.
Thank you for your feedback.
We have checked and fixed that issue. The issue is from the WordPress version. After updating the WordPress to the latest version, the issue was resolved.
Thanks.
Hi I purchased the theme but there are lots of issue need to fix. I already wrote to you but no reply for 2 days…..
Hi.
I have checked and replied your ticket. Please recheck it.
Thanks.
Hi when I put in the purchase code, it shows ‘Purchase code is not valid”,I just bought the theme less than 2 months….Pls help to check. This is the screenshot. https://prnt.sc/ViITmXGlLeLL
hi.
Please give us your username info on our support site. We will help you add the purchase code to your account.
Thanks.
My user name is dailylink,pls add purchase code
Hi.
I have checked your purchase code, It doesn’t works. Please contact us via contact@yolotheme.com email and give us your license certificate file download from Envato.
Thanks.
cURL error 18: transfer closed with 2 bytes remaining to read!
This is for the celina-framework update…
Hi.
Thank you for your feedback.
We have clear the cache to fix that issue. Please recheck it.
Thanks.
i encountered this issue when a client tried booking (Required “nonce” value is not here, please let the developer know.) please how do i stop this from happening next time
Hi.
Thank you for contacting us.
Can you submit a ticket on our support site and give us more about that issue with the booking? We will check and fix the issue soon.
Thanks.
Hello. How can I load font awesome locally in this template
Hi.
Thank you for contacting us.
We have added the font awesome in our theme source code: wp-content/themes/celina/assets/fonts/awesome.
Please recheck it.
Thanks.
When I open the demo version Celine Home 3 from a mobile device, the top bar does not appear. Is it possible to appear?
Hi.
Thank you for contacting us.
We have hide the top bar on the mobile. If you want to display the topbar, we can help you.
Thanks.
hi, how long does it take support to reply my message that has been pending. its really urgent. Thanks
Thank you for contacting us.
We have checked and replied your ticket. Please recheck it.
Thanks.
hI, I am still waiting on reply for the past 24 hours. Thanks
Yes, I have checked and replied the ticket. Please check and give us the URL have the issue. We will help you check it soon. Thanks.
Hi
I have purchased your product and I have an issue with downloading Slider Revolution.
Here’s the detail error on WP.
Downloading installation package from http://update.yolotheme.com/download/revslider.zip…
Download failed. cURL error 18: transfer closed with 1916466 bytes remaining to read
3 more database error
1. WordPress database error Table ‘wordpress.wp_bookly_services’ doesn’t exist 2. WordPress database error Table ‘wordpress.wp_bookly_staff_services’ doesn’t exist 3. WordPress database error Table ‘wordpress.wp_bookly_customer_appointments’ doesn’t exist
1 PHP error
PHP Warning: Array to string conversion in xxxxxxxxx/wp-includes/formatting.php on line 1098, referer: https://xxxxxxxxx/wp-admin/admin.php?page=yolo-options
Updating footer doesn’t work.
Hi.
Thank you for contacting us.
Please submit a ticket on our support site and give us your site info. https://yolotheme.com/forums/forum/product-support/celina/
We will check and help you soon.
Thanks.
Hi, there is no PRO version of Bookly plugin included?
Hi. Thank you for contacting us. Sorry, the Bookly pro version doesn’t include in the package. Thanks.
Hello, I have problems editing the footer and some pages like “home 3” or “home 4”.
The footer even if I edit the data is not reflected in the font end.
With the pages what happens is that an error appears and it is not possible to edit them with Elementor.
This is the error:
Fatal error: Uncaught Error: Call to a member function get_catalog_ordering_args() on null in /furanet/sites/dev.yellows.es/web/htdocs/glanz/wp-content/plugins/celina-framework/includes/elementor-extra/yolo-products-slider.php:313 Stack trace: #0 /furanet/sites/dev.yellows.es/web/htdocs/glanz/wp-content/plugins/elementor/includes/base/controls-stack.php(2249): Yolo_Elementor_Widgets\Yolo_Products_Slider->render() #1 /furanet/sites/dev.yellows.es/web/htdocs/glanz/wp-content/plugins/elementor/includes/base/widget-base.php(609): Elementor\Controls_Stack->render_by_mode() #2 /furanet/sites/dev.yellows.es/web/htdocs/glanz/wp-content/plugins/elementor/includes/base/widget-base.php(733): Elementor\Widget_Base->render_content() #3 /furanet/sites/dev.yellows.es/web/htdocs/glanz/wp-content/plugins/elementor/includes/base/element-base.php(534): Elementor\Widget_Base->get_raw_data(true) #4 /furanet/sites/dev.yellows.es/web/htdocs/glanz/wp-content/plugins/elementor/includes/base/element-base.php(534): Elementor\Element_Base->get_raw_d in /furanet/sites/dev.yellows.es/web/htdocs/glanz/wp-content/plugins/celina-framework/includes/elementor-extra/yolo-products-slider.php on line 313 Ha habido un error crítico en esta web. Por favor, comprueba la bandeja de entrada del correo electrónico del administrador de tu sitio para obtener instrucciones.
Thanks
I have tested and the error comes from the plugin “Celina Framework”, it seems to be corrupted, I have uninstalled and reinstalled it, but something is not right. Can you help me? I have paid template license and nothing works.
Hi. Thank you for contacting us. Please submit a ticket on our support site and give us your site info. We will help you check it soon. Thanks.
https://yolotheme.com/forums/forum/product-support/celina/Hello, great theme! Both Bookly and Booked seem to be doing the same thing, should they be used together or separately? Thank you!
Hello.
Thank you for contacting us.
Yes, both plugins are separate, you can use one plugin for your purpose.
Thanks.
Hi, Is there a cart icon in the header? And sticky header mode?
Hello. Thank you for contacting us. Yes, you can put the cart icon in the header and set the sticky header. We have the config to do that. Thanks.
look grate. what about RTL support ?
Hello. Thank you for contacting us. We will support RTL in next version. Please wait for us. We are updating that. Thanks.
How much time do you think is estimated?
We will release on next week. Thanks.
Hi.
We have released a new version to support RTL language.
Thanks.
hi there, Question before buying:
Is there some tab options for text & content ? Thanks
Hello.
Thank you for contacting us.
Yes, you can change the tab for text and content. You also can get Elementor template for tab.
Thanks.
This theme is giving issue with the require plugin-bookly and bookly pro addon Its not allowing me to do setup. The fielders are blank
Hello
Thank you for contacting us.
Please submit a ticket to our support sit end give us your site info. We will help you check it soon.
Thanks.
Hi, some pre-sale questions:
1) The booking calendar feature, is that plugin included as part of the theme’s bundled plugins? Or do I have to buy that separate to install?
2) Is Theme and bundled plugin updated via Envato Toolkit? or directly from theme options updates, etc?
3) Support response within 24-48 hours?
4) I take it all colors can be easily changed?
5) Haven’t seen a theme update since Sept 21? Is this them up to date compatible with the latest WordPress?
Let me know. Thanks!
Hello.
Thank you for contacting us.
1. We have included the package install of the booking calendar plugin in our theme package. If you need more features, you need to buy the addon of that plugin.
2. We have supported the theme update via the updates function of WordPress core.
3. Yes, we have a response within 24-48 hours.
4. You can easy to change the color via our theme options.
5. We always check the last version of WordPress. Don’t worry about that, our theme is compatible with the latest WordPress version.
Thanks.
What’s the name of the appointment bookings plugin you are using on this theme? So I can look it up to see if I need any of their Add-ons. Your package install of the bookings plugin includes only the basic functions, correct?
Hi again.
Our theme using the Booked and Bookly plugin in our theme. We have included the premium package in our theme package, not the purchase code. But you still can get the latest version of that plugin via our server.
Thanks.
Hey, Booked and Bookly are two different plugins from different authors, why are you using both? Also, for Bookly is it the Bookly Pro version? I asked because on another theme I’m already using Bookly Pro. Just trying to make sure it has all the features I need for my project. Booked has similar functionalities at Bookly, so I’m just trying to understand why you are using both on this theme. Thanks.
Oh I see it now, you have two different booking options, either use Bookly or Booked. Hey which one has a two-way synch with Google Calendar, Outlook, Apple Calendar, etc? Need a two-way synch.
For the Bookly plugin, it support the Google Calendar, but you need to buy that addon: https://codecanyon.net/item/bookly-advanced-google-calendar-addon/22060579
Thanks.
Ahhh I see. Got it. Thanks.
Yes, if you need helps, please let us know again.
Thanks.
Hey, is there an option to display a Top Bar above the 4 header style? I’m not seeing a top bar shown on any of your demo pages. I normally like to insert a short code to display the current date on the left or right side of the Top Bar. Or sometimes I’ll display the social icons there. Let me know. Thanks.
Hi again.
Yes, we have the options to display a Top bar content on all our header. This is our config for top bar content: https://i.imgur.com/mFoyyfI.png
You can add the text, social icon or anything as you want.
Thanks.
Hi I am having issues with the theme. There is an error when I install on WP
Hello.
Thank you for contacting us.
Please submit a ticket on our support site and give us your site info. https://yolotheme.com/forums/forum/product-support/celina/
We will help you check it soon.
Thanks.
I could not submit a ticket using the link you have provided because my website developer has used his personal account to submit a support ticket using my purchase code and now I am not using him anymore. His name is ahmed.
Okay, you can contact us via contact@yolotheme.com email and give us your site account. We will help you check it soon.
Thanks.
Hi I have sent emails to contact@yolotheme.com... still waiting for a reply from them
sorry, we don’t receive any email from you. Please check it and send us again.
Thanks.
I have sent the 2 different emails at 2 different timing on 9 November to contact@yolotheme.com. Please check your junk.
Yes, it go to spam, we will check and let you know soon.
Thanks.
Please check the email and give us your site admin account.
Thanks.
there isnt slider.zip for revslider. i didnt find it.
Hello.
Thank you for contacting us.
Please click to install required plugin. That will get the Revslider package from our server to install on your site.
Please check it again.
Thanks.
How to import the demo content?
ok. already got it where to import. thanks.
