38 comments found.
Hi, there’s a issue that always happen, sometime get into my website, but the homepage just only shows navigation and side-navi, but the contents didn’t working, i wonder know if there has method to fix this issue? because it’s a little annoyed . thanks.
Hi There,
Thanks for contact us,
Could you show to us your site address ? We will help you to fix it
Best TMint.co
Hi There,
I think you have some mistaken when copy code to tumblr. Unfortunately we can’t help you to fix it because your support is expired on 09/06/2016.
Hope this helps,
Best TMint.co
Hi, but i didn’t do anything, and i think this issue had happened before, again and again , but i couldn’t figure out what’s going on?
Hi, I had already updated your new version replaced last version, it’s been running normally now. thanks for your reply.
Dear, I wonder if this theme has an option of different visual for homepage, to be exact GRID COLUMN visual? I mean if I want to switch to it, is it possible? Or only available visual is what’s shown in demo?
Thanks in advance!
Hi There,
Thanks for waiting our response,
Unfortunately it’s no possible in centri theme to create custom grid column. it’s just have standard blog post style
Best TMint.co
Hi! I have another question that the features post is not working there are no features post grid under the tag! I tried everything. Can I give you access to my dashboard and you fix it please
Hi there,
Please send your detail to our profile message. We will help you to check it
Best TMint.co
please disregard my question
Hi! the about the author section is not there and the picture if the author isn’t there either even tho I uploaded it but it doesn’t appear on the home page like it does on the preview
I did the copy/pasting of the code for my tumblr blog but it just doesn’t seem to have worked at all, i don’t know what the problem is?
Hi There,
Thanks for waiting our product.
Actually you can read in documentation section FAQ. There is step to install and you can go to our support forum if still have a problem. Our tem will help you fix it soon.
Best TMint.co
I did the step by step procedure but the theme looks nothing like the preview
Hi There ,
Could you show to us your site address we will help you check it. If you have problem with featured post you can read at here https://www.tmint.co/forum/section/installation/
Hope this helps,
Best TMint.co
Hi There ,
Could you show to us your site address we will help you check it. If you have problem with featured post you can read at here https://www.tmint.co/forum/section/installation/
Hope this helps,
Best TMint.co
Can I give you access to my tumblr dashboard so you can copy/paste the HTML code
Hi There,
Please send a private messages here http://themeforest.net/user/TMint#message
Best TMint.co
I sent you a private message with an access to my tumblr dashboard
Hi There,
Thanks for contact us,
I’ve been install it in your blog please check it. If you have questions related features you can read theme documentation FAQ setion or read here https://www.tmint.co/forum/section/installation/
Hope this helps,
Hi, I’ve been trying to access your support page but it says the DNS can’t be found. How do I install the theme?
Nevermind, I figured it out… I’ve installed it but it doesn’t let me see the preview while editing. Also, when I save my changes and try to see it live, it doesn’t worth either…
Hi There,
Thanks for waiting our response,
Could you show to us your site address? we will help to check it.
Best TMint.co
Hi There,
I’ve been update this issue,please update it
Best TMint.co
Hi, the preview works now but it doesn’t show any changes I’ve made? (i.e. the logo, profile picture, title author section, etc). Please help ASAP.
Hi there,
Please make sure the options is enable, if possible please contact us via profile message. We will help you fix it.
Best TMint.co
All the options are enabled but it still does not work. How do I send a profile message?
Hi There
Go to here http://themeforest.net/user/TMint#message Or you can go to our support forum, currently work properly
Best TMint.co
Hi. Are you able to change the fonts in this theme?
Hi There,
This theme very easy to customize font type by options.
Best TMint.co
Interested in buying but not sure… see a lot of comments about theme not working properly. Have those concerns been addressed and theme updated?
Hi There,
Thanks for interested with our product,
Basically there are miss understood about theme installation. This theme need extra settings and configure because we use advance feature. Some customers issue fix after they send request via private email. We will help to check all dashboard configuration until solved. Most of all, feature doesn’t work because they wrong to fill instagram user ID with Instagram username it’s make all javascript error and not working.
Don’t worry we will help to install theme and give best assist for all customers.
Best TMint.co
I’ve decided to buy this theme…may buy 2 since the price is right!
Hi there,
We just discount special price for this month. So the price will back to normal $39 after it. Grab it fast
Best TMint
Thanks for the heads up! I think I’ll buy the Centric and Camelia theme this weekend…
By the way, would I be able to make the menu/navigation bar sticky/fixed on both of the themes I mentioned above? Is it a setting or do I need to add html code to make this happen? I’m pretty comfortable using code.
I purchased this yesterday and the theme does not behave at all like in the live preview. Widgets do not appear no matter how many times I try turning them on and off, and in fact the slider disappeared an hour after it finally appeared (independent of me trying the on/off approach again). I followed all instructions in the documentation. The sole widgets I’ve had success with are the Featured and Bio sections; I have tried every single other option without success. I have successfully installed multiple custom themes in the past, so I know the process. Is there some obvious other fix attempt that users of this theme can try if it’s essentially unusable after following the documentation?
Hi There,
Actually this theme need more experience to setting it. There are have option to check ,even if you enable option you must fill all option related it. For example there are enable option instagram feed but you not fill option instagram count post. It will caused all javascript error and other option not working. Could you give us access to your site? We will help you setting it.
Best TMint.co
I have filled all options related to the widgets I activated. I am experienced with installing premium themes. It simply does not work, and things that did work for a while abruptly stopped working without any changes made. One of those was the Featured section, which I had previously said was one of the few functioning areas. It suddenly went blank about an hour after I left my comment. I did not make any changes via the Edit Theme panel during that time. It simply stopped working.
I am not able to give you access as it is one of multiple blogs controlled by one account, and the account also has two-factor authentication for logins.
Hi There,
Okay no problem, just show to us your blog address. Our team will check and give suggest for you to setting it.
Best
TMint.co
Hi,
The widgets don’t work.
- Instagram: I first got my access token through my instagram account, and then another token through the link above, but none of them generates instagram images on my blog.
- facebook: I entered [https://www.facebook.com/MY_FACEBOOK_ID] at my dashboard, but only an error sign shows up on my blog. I tried different versions of the url (like removing https:// or www) but none of them works.
-When I click the sns icons, instead of taking me to the corresponding sites, it just lands on my blog.
And this is not a problem, but is there a way to get rid of the zigzag line that appears with every post?
I already spent more time than I wanted to figure out the widget problems and decided to check with you before I move on to add other widgets. Would appreciate your help.
Hi There,
Thanks for waiting our response,
Could you show to us your site?. We need to make sure you’re fill all option what you want. actually customer doesn’t fill option dribbble count, fill 0 if don’t need that feed. it’s caused your javascript not working.
Hope this helps,
Best TMint.co
Hi,
I thought, when you asked to see my site, that someone would check out my site and get back to me? I’m not familiar with technical things, so I don’t know why you mentioned dribble counts above…. I filled 9 for my instagram counts and nothing happens, and again I don’t know what to do about the facebook widget not appearing on my blog.
Hi There,
Thanks for waiting our response,really appreciate it.
Could you give us access to your blog dashboard? we will help you fix it. (Send to our envato profile message )
Best TMint.co
Hey,
Purchased the theme today and I’m having trouble setting up instagram to show up on the blog. Got the Instagram-ID + the access token as well and filled them up in the theme settings. But nothing seems to show up. Would appreciate help on this the earliest possible.
Cheers
You can also find the blog here: http://thecolormovement.com/
Also it seems like the theme is extrememly buggy. No matter how much I opt to disable the subscribe widget it comes back again. Also the logo i upload appears one time and disappears again later. I have to upload it over and over for it to work.
Hey guys. Would appreciate if I could get a reply. Now the site isn’t even loading. All I see it the loading indicator circling around but the page doesn’t load up at all. Would appreciate help the soonest possible.
Hi There,
Thanks for waiting our response,
Could you give us access to your blog dashboard?. We need to check your theme options. Actually user forget to disable other feed that not fill an option. It’s caused javascript code error.
Hope this helps,
Best
TMint.co
I’d have to give you my personal login details wouldn’t it? It’s there another way for you to go through this issue? And what feed are you referring to?
Hi There,
That’s no problem, just following this step. Please find option dribbble count and fill that options with 0.
If still not working please telling me know,
Hope this helps,
Best TMint.co
I’ve been trying to troubleshoot my instagram widget and footer but i can’t seem to figure it out. I already included my instagram access token but still not working
Hi There,
Thanks for waiting our response,
Please try to regenerate your instagram token. Full step follow this articles http://support.tmint.co/knowledgebase/how-to-get-instagram-user-id-and-access-token/
Hope this helps,
Best
TMint.co
I tried this many times and it’s still not working. I dont have a box where it asks for my instagram user ID but only my instagram name and access token.
Hi There,
Could you give us access to your dashboard? we will check it. Actually for fast response please create a ticket in support forum http://support.tmint.co/. There are have private reply if you need to protect your post only read by TMint Crew.
Best TMint.co
My carousel (recent gallery posts) suddenly disappeared, and no matter how many times i enable and disable the function, it does not show up. What do I do? Also, the picture sizing for every post changed and is now half the size, and i want to fix that as well. Finally, Instagram widget will not work no matter what I do. Please help. Here is a link to my blog: http://artofadulting.tumblr.com/
Hi There,
Thanks for waiting our response,
I saw your site not fill an option User ID and instagram token. It’s make your javascript not working,please fill it.
Best
TMint.co
What happened to the formatting on Centric? Please take a look? http://themecentric.tumblr.com/
Sorry. Please disregard my question. Thanks.
Hi TMint,
As you must be now aware, Embedagram has shut down its services, leaving my client in a difficult position, as one of the reasons he loved this template is because of the footer Instagram integration. Is there another service of plugin you can rehoming that will allow me to add to the site, or something that will be similar?
Thank you!
Jason
Hi There, Since 1st June instagram change TOS for instagram developer. Please update your theme , currently we are not use embedagram plugins for instagram. You can see instruction to setting it here http://support.tmint.co/forums/topic/instagram-access-token/
Best
TMint Crew
It appears the same message for me. «You are not a sandbox user of this client»
Hi There,
Thanks for waiting our response,
You can follow instruction in this articles http://support.tmint.co/knowledgebase/how-to-get-instagram-user-id-and-access-token/
Hope this helps,
Best
TMint Creative
Hi, my instagram widget stopped working as well. The link above does not work. Please let me know.
Hi There,
Since 1 June Instagram change term of service API. Please regenerate your token and following this articles http://support.tmint.co/forums/topic/instagram-access-token/ . *You must register / login before read it.
Best
TMint Crew
Hi,
The links you gave me to generate token and ID do not work anymore. Can you please suggest another way for me to display instagram widgets on my blog?
Thanks.
Can you generate the token and ID for me please and email it to me? Thanks.
Hi There,
We can’t generate your token access. There are need to login in your instagram account,please try.
Best
TMint Crew
Hello, the links that you have sent me to re-access my token and user ID do not work anymore for anybody. Here is the message that I get: {“code”: 403, “error_type”: “OAuthForbiddenException”, “error_message”: “You are not a sandbox user of this client”} Can you please let me know how I can display the instagram widgets on my blog? I tried two different computers from two different locations to try the links. Those links do not work. Thanks you.
Hi Poebephoter,
Thanks for waiting our response,really appreciate it.
Could you give us access to your site?. We will help to chek it.
Best
TMint Crew
Hi there, I do not feel comfortable giving you access to my site but thank you for the offer. I am just wondering, have you checked the links to generate token and id lately? It does not work any more according to the comments on the site and another one of your clients, vasileiosgr. Thank you. Best.
Hi, my instagram feed stopped showing a while ago, do you guys know what could be the problem?
http://vemprany.comHi There,
Thanks for waiting our responsem,really appreciate it.
I saw your site not fill option access key or instagram. Make sure get instagram token here http://instagram.tmint.co
Hope this helps,
Best
TMint Crew
Hi,
First of all, your item support doesn’t work. It sends me straight to a WP login of a toy company.
I have a question about the disqus part. When I create a new static page, the disqus form also pops up. Is there a way to make the form only show up on pages with blogposts?
Thanks!
I have two more questions:
- Is there a way to make the menu align all the way to the right, so it lines up with the socmed icons. The menu now stays in the middle (see: www.rbdejager.tumblr.com)
- Is there a way to easily instal a Facebook comment widget instead of the disqus widget?
Thanks!!
Hi There,
Thanks for waiting our response,
1. Unfortunately it’s no possible to add comments section only in blogpost. 2. You can add additional style for it. Copy this code and paste to tumblr custom theme > advanced settings > Custom CSS.
#navigation{text-align:right;}
3. It’s possible but we can’t provide customization. You must copy code from facebook comments and paste in div class ‘disqus-block’
Please move next comments/item issue to our forum support ( http://support.tmint.co )
Hope this helps,
Best TMint Crew
Thanks for the help!!