54 comments found.
Thanks for your respond !
Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.Hi, We are not able to edit the Drop down Cart Pop Up. We want to remove the “FREE SHIPPING ON ALL ORDERS OVER $75”
I have looked Theme Options & Headers section in appearance. Still not able to figure it out
Thanks for your respond !
Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.The preview is not showing on themeforest. please fix it
Thanks for your respond!
However preview still works fine: https://prnt.sc/BZDDxQ7b3MOx Maybe your browser is blocking the themeforest iframe.Is it support RTL Support?
Thanks for your respond!
Cerla supports full RTL.Dear Sir, madam
I purchase this script but i haven’t use it , now when i start using on my project , all the things are fine , some problem i am facing might be i can’t found the way as i am graphic designer not the developer 1. I cannot change the size of the logo, vsible too small and not visible on other pages also 2, Unable to add header under product pages
Pls help me out thanks Bhuvan Arora
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Thanks for no support dear, Pls update your documentation so that we can do it by ourself or tell us the procedure as in theme no way to change the size of logo and without this no theme is good at all dear
Thanks for your respond! To customize the size of the logo, please override this css: https://prnt.sc/uS_kYL5W_tYl
Thanks for your respond! Please override or remove this css: https://prnt.sc/OsOahV_UTwzo
sorry to say dear still the problem is at is after changing the brightness to 0% still also it is white .single-post-sticky_title .bwp-header .wpbingoLogo img, .single-post-prallax_image .bwp-header .wpbingoLogo img { filter: contrast(0%) brightness(0%); } }
Hope you understand , very bad experience , no change after change of brightness value
Thanks for your respond! Please purchase additional support packages and send us a support request. Our technical team can only assist you via forum support.
Hi dear , instead of renewing support for the that theme which lacks basic things simply logo not get proper visible on the theme and asking 41.13$ for the logo visible don’t you think it is simply cheating selling incomplete theme 2 month before you give the solution which is wrong tried many times
sorry to say dear around 100+ themes i purchased till yet for my projects such a rude response from side reflects that you people are highly unprofessional ! Pls update your theme codes then sell dear as not all the web designers are developers – basic functions are not there- very bad exerience
Thanks for your respond! We can only support when we have complete information about your website and your support period has not expired. This is Evanto’s rule. Hope you understand and sympathise.
website : https://kraftingtales.com/product-category/lamps-lights/ white patch is coming up instead of proper logo theme code error
Hello! I have optimised shop on Woocomerce, but I don’t want overload system with Elementor plugin. Is it possible using your theme without Elementor (only with Woocommerce and some premium woocommerce extensions)?
Thanks for your respond! If you want to build a website like our demo. The Elementor plugin is required.
Thanks for your reply! Will the main woocommerce templates without the Elementor (archive store, product, categories, ajax filters, cart, checkout, account, etc.) look and work the same as in the demo?
Yes, pages not built with Elementor still work as demos.
Hi, I use Header style8, it works good, but for page “shop” it appearance in white color on white background and unvisible…can you help me?
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Hello,
The last update of the theme is not available in the administration of wordpress? Do we have to download the theme update on themeforest?
Best regards
Thanks for your respond ! Yes, please download the latest version from themeforest.
Update broke all my traductions and my navigation … Updates will never be available on the wordpress administration? Never see that on a theme
Thanks for your respond ! This is an evanto exclusive item. You will not be able to update directly on wordpress. Please download the latest version from themeforest. If you have problems need help. Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
hello, do we have to extend the support to get the updated version of the template ?
Thanks for your respond ! You don’t have to do that. You just need to download the latest version from themeforest.
why does your hero banner load after the page is loaded? can this be bypassed ?
Thanks for your respond ! Yes, if you don’t set lazy load for images. This will not happen.
I have just purchased this theme and while verifying the ownership it shows an invalid Liscene key
Thanks for your respond ! However there seems to be confusion here. Can you explain better or send us a screenshot of your problem? Also if you need help. Please send us a support request. We are always here and ready to support you : https://wpbingo.ticksy.com/
My antivirus program informs me that site https://wpbingosite.com/ infected with URL:Phishing, and Preview Item Cerla on Themeforest infected html iframe-inf susp !!!
Thanks for your respond ! Preview is safe: http://prntscr.com/26oi51e And https://wpbingosite.com/ is the url we don’t use : http://prntscr.com/26oi9gy. You can rest assured about this.
Please can you share here how to change the SHOP page’s title area? No matter where i change it (inc. theme options) it doesnt update.
I can change the image of page title, but the layout on the shop page is stuck
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
I got this. —>>Your theme (Cerla) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
Thanks for your respond ! Please download the latest version from themeforest and replace the outdated file.
does ur theme option work ?
Thanks for your respond ! Yes, the theme option is working fine.
do you have bogo or btgo (buy 2 get 1 free) offers feature available?
Thanks for your respond ! This feature is not available, you can search for woocommerce plugins to build the feature you want.
there is gonna be some discount on this theme?
Thanks for your respond ! However, we don’t have a discount for this item.
Is it possible to place a buy button without having to go through the hover?
Thanks for your respond ! I don’t quite understand your problem. But if you need help. Please send us a support request : https://wpbingo.ticksy.com/
POP up news letter not working , it is not connected to contact form
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
they said they do not help in this issue , if you do not help in this issue why you keep this pop up in the theme ???
Thanks for your respond ! It’s possible that your problem is beyond the scope of support. It belongs to a third party. We build contact form based on Contact Form 7 plugin, you can contact the developer of this plugin. They will check and help you with connection problems.
Hi, after installing the demo content, the demo footers, testimonials and mega menus in the ‘Wpbingo’ section are missing. Can you help?
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
