ThemeGoods

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976 comments found.

your theme have by the logo-fields a read-only … <input id=”pp_logo” class=”upload_text” type=”text” readonly=”” style=”width:200px” value=”” name=”pp_logo”>

so i can’t upload a logo right now. only with the firebug-console. please fix it ;)

Hi,

Thank you for purchasing.

I think it doesn’t comes with theme function. Could you please try to disable all browser plugins to see if it fixes the issue.

Hello How to change the order of categories in the portfolio. For example, I want to have from the left side. Galleries in order. Left side 1 – 2 – 3 – 4?

Check out my website, galleries are not in numerical order: http://www.lukaszsztybe.pl/portfolio/

Please help :)

Hi,

Thank you for purchasing.

Please use this plugin. You can use drag&drop to order portfolio items. http://wordpress.org/extend/plugins/post-types-order/

Hi,

i have a Problem to use the googlefont_func at my side. Use your shortcode in a page, but nothing happen.

Hi,

Thank you for purchasing.

I’m sorry to hear about your problem, but your license is end of support, if you would like more supports, please kindly extend our support license.

License purchased.

Hi,

Thank you very much for purchasing extend support.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Then please provide ticket ID, I will fix the issue for you.

I seem to have a problem where deleting images from a gallery also deletes them from the Media tab. That doesn’t see right. Is there a fix?

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

HI. I just bought the theme and I cant add photos to the galleries… nothing happens when I click that add photos button

Hi,

Thank you for purchasing.

Please check. There are javascript conflicts between theme’s script and plugin’s script. Try to disable all plugins.

If you still have the issue. Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Then please let me know ticket ID.

azapp

azapp Purchased

When will you add php7 support? There are multiple fatal errors under php7

Hi,

Thank you for purchasing.

Could you please provide errors message you got please.

ecolog

ecolog Purchased

Hi, can i upgrade to WP 4.6 without any troubles or do i have to stay with 4.5.2? thank you

Hi,

Thank you for purchasing.

Yes you can update to WordPress 4.6

Hi, When I edit galleries I cant see the photos that are in it. Whats wrong?

Best regards Daniel

Hi,

Thank you for purchasing.

Could you please make sure you update to the latest version of theme. You can download it from your account > downloads.

I have purchased themes before from this site and have learned many things in my purchases. I have to ask for information before I purchase. I would like to see any video tutorials on how to work the settings of this site before I purchase it. I need to have reassurance that I can just watch a video to show me what I need to know instead of waiting a week to get a customer service response. Please link me to a page that has your online tutorials so I can see how thorough your tutorials are. Also what type of page builder does this template involve? Are there extra add-on’s that have to be purchased to make the site as functional as described and shown on the live demo?

Hi,

Thank you for interesting.

Unfortunately we don’t have video tutorials available for this theme.

Is there a way to disable the sticky menu?

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

HI,

when I do play a video on the site the menu bar stills visible on the top of the screen, making the experience of viewing the video a bit of anoying. Could you please tell me how to get rip of it?

Thanks.

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Hello, is it possible in the Caesar Theme to put a layer with text/image on top of a slideshow on the frontpage of your website? Like they have done on this site (no idea if this is wordpress or whatever, but just as an example) http://marinaignarskidesigns.co.uk hope you can tell me. Thanks very much! This is my own website http://www.mirandamol.com

Hi,

Thank you for purchasing.

Unfortunately it doesn’t support that layout.

Hello, I’ve moving the site to a PHP7-operating server.

Long story short: broken. When trying to set the debug to true, I get many errors about deprecated functions and so on.

Can this theme be updated to work in a PHP7 environment?

Hi,

Thank you for purchasing.

Could you please contact us here https://themeforest.net/user/ThemeGoods Please also add a link to your site as well as the login credentials so we can take a look at your site.

I did, the site is still down, can you please help?

Hey is there a solution for using your theme Cesar with PHP7?

Hi,

Yes we can help you if you can provide an access without require editing any local host file.

How do you recieve the login credentials?

Hi,

Could you please send us here https://themeforest.net/user/ThemeGoods

Hi, I attempted to move my site over to a PHP7-operating server. but I got this error message:

Fatal error: Switch statements may only contain one default clause in /customers/6/5/8/my-domain-name.com/httpd.www/wp-content/themes/cesar/lib/shortcode.lib.php on line 1857

Can the theme be updated to function with PHP 7?

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

can I ask what you’ll require the login in details for? As I’ve seen other people express the same issue I thought it might have been something you would be working on debugging in order to release a fix for all your customers.

my domain provider helped me out when the website completely disappeared due to a wordpress update but I still can’t update the php.

Does the theme includes a sticky menu?

Hi,

Thank you for interesting.

Yes it support sticky menu option.

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