23 comments found.
Hello, are there any updates to the template?
Hi Evato Market, Do this ZookaStudio provider still supporting the THEME TEMPLATE or how?
THANK YOU FOR GREATNESS
Hi Evato Market, Do this ZookaStudio provider still supporting the THEME TEMPLATE or how?
Hi again, please tell me is there a way to delete the zoom feature on the product page? I want my visitors to see the image on the product page but I DON’T want them to have a zoom feature.
PRE-SALES QUESTIONS: Hi I really like this theme. Is there any way to NOT use the magnifying feature on the book page? I want people to be able to see the book’s cover or other pages but I don’t want the image to be magnified.
Hi friend! You mean is zoom feature on product page?
Hi, yes, on the product page. I want visitors to see the images but I DON’T want the images to be magnified. I do not want the zoom feature.
Hello dose this Theme support RTL ?
Hi, yes it does 
Can we see admin demo ( Backend demo) if possible
Hello, Cetara is a WordPress theme, the backend is similar to other WP themes in the market. You can try to set up a free theme to know how it works exactly. Regards
hi we are using already wordpress theme , we want to see feature you are providing for author page and other theme things if its better from our current theme.
Please this is very urgent. Where can i download the plugin i am unable to install the Import / Export plugin See error message bellow Downloading installation package from http://exptheme.com/plugins/zooka/zooka-import.zip…
Unpacking the package…
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Return to Required Plugins Installer
Hello,
Please open a support request here https://zooka.freshdesk.com, then we will guide you check and fix the problem.
Thank you
Hello, Found the theme nice, but observed that while adding a book to cart, it displays 1 in the Cart Counter, but the Cart Page shows empty. Would like to know, if this can be resolved.
And, Along with Add to Cart buttons, can be include additional Buttons like Purchase from Amazon & Purchase from Flipkart,
Thank you for your feedback, we will check and solve it immediately. Much appreciated your feedback!
Hi,
Wishlist button on my website doesn’t link to Wishlist page. It just links to the same page someone is on. As I can’t see any option to edit it, could you please provide any help with that?
https://nimb.ws/9xoh7mThanks
Please help me open a ticket at http://support.zooka.io/. Our team will check and help you with this.
Your support system is broken. I can’t create a new ticket. After submitting a new ticket it just redirects to Login Page.
Would be great if you could provide the solution here. You support system isn’t reliable at all.
Hi, Its been 6 days and still haven’t received any response from support. Is this how you handle your customers?
We already answered your ticket. Please check it as soon as you can. Thank you!
Your theme is nice but your support is just horrible. You didn’t provided any solution even after 14 days of this query. Its just a matter of even seconds to fix the issue but I still not got any help. I provided FTP details too. In the matter of almost 3 months I got a few queries about the theme issue but you helped with none of those. Because of your late response I somehow had to fix the issues on my own. I am using the theme with zero customisations and your support said you aren’t using the original theme. Your support system is broken, I can’t create a new ticket. I replied to existing queries but you are just closing those tickets after many days without providing any solution. You are just disrespecting your amazing product just by your negligent behaviour.
Hi,
Is this your ticket? https://zooka.freshdesk.com/a/tickets/10611
No. I can’t login here, http://support.zooka.io/support/home Here is the system where my existing queries are listed.
I don’t know why you cannot login, so, please just write an email to zookadotio@gmail.com we’ll help you
Hello i need support for Cetara theme, i ve try to create support account but u have issue with captcha….how can i do for support? Can u send me an email? thanks
Please send a support request to zookadotio@gmail.com
Hi, I have setup the theme but it doesn’t load SVG icons and images. I have submitted a ticket to the support since days and nobody bothers to revert.
Sorry for late response, my team will reply to you today.
Hello, I’m very interested by this Wordpress Theme, but I want to use it without the “cart” and “payment” option. I want to present my books but I don’t want visitor to be able to buy them. I don’t want to buy this theme and then realize it will take too much time to adapt it to my need…
Do you think it will be hard to transform this, without the cart and buying option ? What is your refund policy ? If I realize in the following day that it doesnt work for me, will i be able to be refunded ?
Hi,
Please contact our support team first. https://zooka.freshdesk.com
pls reply my support ticket and stop freaking ignoring it!
Sorry for late response. We were in Lunar New Year holiday, so the response time is slower than normal. We apologize for any inconvenience.
cant install plugin. this is what it says. An error occurred while installing Zooka Core: Download failed. cURL error 28: Connection timed out after 10001 milliseconds.
Hi,
I don’t see purchased badge with your account. Please open a support request at https://zooka.freshdesk.com – my team will check it.
Sent a request, 14 hours no response.
Sorry for late response. We were in Lunar New Year holiday, so the response time is slower than normal. We apologize for any inconvenience.
Is your theme compatible with ShopEngine? If yes, i may consider buying it for my Site.
Yes it does. https://wordpress.org/plugins/shopengine/
Hi, Great theme, Congratulations and wish you to have lot of sales. Cheers
Thank you!
looks PRETTY N!CE
Thank you!
Nice work! Good luck!
Thank you!
Great Work,Congratulations GLWS
Thank you!
