Discussion on Chardonnay - Wine Store & Vineyard WordPress Theme

Discussion on Chardonnay - Wine Store & Vineyard WordPress Theme

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7 comments found.

Hi, I am sorry but how does it possible that 2 vendors are selling the exactly same looking theme with 2 different names and versions:

https://themeforest.net/item/chardonnay-wine-store-vineyard-wordpress-theme/34115804 https://themeforest.net/item/wine-house-winery-restaurant-theme/10186096

So which one is genuine?

Thanks.

Hello,

Thank you for contacting us!

Yes, you are right, the themes look a bit alike because they were made from the same platform. We are partner companies and we used some of the most successful ideas in both of these themes when we upgraded the Wine House theme.

Clients were asking for an Elementor upgrade. So we made an upgrade because we want our products to be up-to-date.

So now, you can basically choose any of these themes. They are both equally good in their own way!

Regards.



Support Portfolio Website

Hello, I would like to know where I could find the pop ups layouts. I have instaled the Advanced pop ups, however we enter on Settings/ pop ups and we dont find/have the “our newsletter” templates. Is there any possibility to solve that?

Hello,

Thank you for choosing our theme!

The pop-up can be easily customized in WP Dashboard > Settings > Popups tab: https://chardonnay.ancorathemes.com/doc/#plugins_settings_advanced_popups

In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.

Regards.



Support Portfolio Website

Hi there, a pre-sales question here. Do you issue refund in case of I want to return the item for a reason. What is the procedure in that case? Thanks.

Hello,

Thank you for your interest in our theme!

As the theme authors, we keep to the Envato refund policy, you may check this link for more details – http://themeforest.net/page/customer_refund_policy

Regards.



Support Portfolio Website

I have problems activating the demo, my download was done by envato elemnts and the activation screen does not give me the option to include the token

Hello,

Thank you for contacting us!

To activate the theme, could you please download the theme version 1.4.1 on Envato Elements and follow these steps: https://themerex.net/wp/how-to-activate-the-theme-using-envato-elements-token/

In case you experience difficulties in this matter, you may contact Our Support Team by submitting a ticket using “Pre-sales question” option at https://themerex.net/support/

Regards.



Support Portfolio Website

Congratulation, best of luck with sales :)

Congratulation, best of luck with sales :)

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