Discussion on Chariton - NonProfit Charity WordPress Theme

Discussion on Chariton - NonProfit Charity WordPress Theme

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192 comments found.

clipscom

clipscom Purchased

I just updated Elementor on my site and now all the Chariton objects on my pages have disappeared! They are still in Elementor’s list of elements, but all the ones on my pages are gone. My front page has been destroyed! Is there a way to bring them back or do I have to recreate them all?

Hi, Thanks for your question. Did you install the latest version of the Elementor Plugin? and which version of the theme and charity master plugin you installed?

Best Regards

clipscom

clipscom Purchased

I had to downgrade my elementor and then restore pages from previous revisions to get the items back.

Thanks for your information. If you need any other assistance please let us know.

Best Regards

hi

so i am having difficulty adding data to second part of the footer, the widget positions are not reflecting any changes. Please advice.

Hi, Thanks for your question. It is very difficult to assist you without a check. Feel free to share your site URL with us. We check your issue and let you know as soon as possible.

Support Email: johanspond@gmail.com

Best Regards

Hi, I asked a question via support but never got a reply?

Hello,

Thank you for your question. We have already resolved the issue and are currently addressing some other matters as well. We are aiming to release a new version as soon as possible.

Best Regards

hi , i received an email but it does not give a solution !

Hello, Once the new version of the theme is released, all you need to do is download and install the latest version of both the theme and the Chariton Master plugin. This will automatically resolve your issue. We have incorporated a CSS class to address this problem. When there are one or two items, they will be centered.

Best Regards

is it made primarily on Elementor?

hi still waiting for a reply?

Hi, Thanks for your question and sorry for the late reply. Yes, it is made with Elementor. If you have more questions please contact us directly via our support email at johanspond@gmail.com

Best Regards

Hi there,

I purchased the Chariton theme 3 years ago and has been working smoothly, but now suddenly the donation (with Give plugin) is resulting in an error message: ‘There has been a critical error on this website.Learn more about troubleshooting WordPress.’ . I did a test with my credit card (3x), and get the error every time but the money actually gets taken off my account and shows up in the dashboard as well. Paypal also shows in the dashboard as pending but the user see an error as well. What solutions do you have to fix this as it is a critical bug stopping us from raising money at the moment which is of course the purpose of the site.

Thanks in advance for the help!

Kind regards

Maaret

Hi there, I’ve purchased and installed the theme. It says slider revolution is included, but when I attempt to go into the slider revolution templates I am redirect to their website and asked to purchase a licence or transfer one from CodeCanyon. Could you please assist?

Hi, Thanks for your question. Yes, we included the Slider Revolution Slider plugin inside our theme folder and you can use it without purchasing any license but if you want to use any premium feature of the plugin you need to purchase your own license. We have no right to share the license key with anyone.

If you have more questions contact us directly via our support email at johanspond@gmail.com

Best Regards

I noticed this hasn’t been updated in a year. Will there be an update soon? Thank you.

Oh, and I didn’t mean that to sound cranky, just curious if one as coming soon. :-)

Hi, Thanks for your question. Yes, we are working on it to release a new version soon.

Best Regards

Hey there. WP is refusing to install the theme – says style.css is missing form the .zip package. Please help. Thanks

Ah, got it. Installation needs to be with the installable only not the full zip. OK

You are welcome. If you need any further assistance, please let me know.

Thanks

Good evening,

How do i take some of the menu items off? Some of the pages I do not need.

Hi, Thanks for your questions. Please Go to Appearance -> Menu and you can manage your menu easily.

Thanks

bizo54 Purchased

Hello,

We have an issue with thew theme that I am not sure how to navigate. The live site that we are using the theme on had some images from the demo data that apparently are images that someone is claiming we do not have the rights to use. We have already scrubbed the images from the site so they are not live but they are asking for a payment of $1,400. How do we resolve this? Is there any documentation I can give them that shows we are in the clear because we purchased a license to the theme?

Hi, Thanks for your question. We use all the images on our website for demo purposes. Can you please send us an email with the site URL and Image URL that someone is claiming? We are happy to assist you with the issue.

Support: johanspond@gmail.com

Best Regards

bizo54 Purchased

Sending now

Hi, We already replied via email.

Thanks

Hello. I purchased your theme and I have problems:

1. Mismatch: the link is called donations, and breadcrumbs are the name of the page ‘Form’ 2. The login button is not displayed 3 Parent and Child Pages – the page structure does not work correctly both in breadcrumbs and in the address bar of the browser

if there are more errors, I will inform you additionally

I am using Chariton within Elementor. One of the options is ‘Service List’. I would like to choose the service categories separately but I can only see the option to display all services. Is there a way to display just one service category?

Thank you

Hi, Thanks for your question. Sorry, the option you are looking for is not available right now. It only shows all the services not any spacefic category.

If you need more information please contact us directly via our support page https://ifingerstudio.com/contact-us/

Best Regards

Hi

How is it possible to change the Cause Filter view, for example, to dropdown or checkbox?

Thanks

Hi, Thanks for your question. Sorry, the dropdown or checkbox feature is not available but you can customize it to make the Filter View to dropdown or checkbox.

Best Regards

Hi them,

Is it possible to search for sponsored child, for example:: https://fluentthemes.com/wp/donor/sponsor-list/ ?

I have a problem, the service link work and then it change by its self so first i get into at page created and the it change to another page with nothing on it

Great theme.

How do I make the Donation button show on mobile, without adding it to a menu?

Thanks

Hi, Thanks for your question. Customization support is not under our theme free support. If you need any customization support you can contact us directly via our support email at johanspond@gmail.com

Best Regards

Hello there – how do you get WPML to give translations of various things such as the donation button? Thanks

Hey there,

my page looks really wired after the update. The font I set up is not showing up.

I can’t change anything in the biography of the staff and the header is still under my slider, even if I deactivated it.

Further more I was writing a message for support but didn’t get any answer within the last week.

Looking forward for help.

thanks

Hi, Thanks for your question. Can you please share your site URL with us. It is better for us to check and assist you. You can contact us directly via our support email at johanspond@gmail.com

Best Regards

Good Afternoon

There was an update with Wordpress that has caused the theme to not work properly. (merrymakers.imaginereign.com)

Secondly, is there a way to have the donate button in the top header only show on certain pages?

Hi, Thanks for your question. We check the update files and everything works fine. Can you please contact us directly via our support email. Our developer check and solve it as soon as possible.

Support: johanspond@gmail.com

Best Regards

Hello,

I’m having an issue with the Testimonials Rotator that just cropped up. It’s now displaying this error code:

Notice: Undefined index: classes in /var/www/wp-content/plugins/chariton-master/inc/custom-widgets.php on line 66

I looked at that line of the PHP file but I’m not sure why it all of a sudden stopped working. Can you assist?

Thank you, -Ryan

Hi, Thanks for your question. Please allow us some time to check the issue. We informed you as soon as possible.

Best Regards

Johan, I am still anxiously awaiting your assistance with this problem. Please let me know when I can expect a resolution. I have also emailed you about this issue, so feel free to reply there.

Hi, We have already solved the issue. Please check and let us know.

Best Regards

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