557 comments found.
Hi everyone
I recently installed the last version of this Theme and for some reason I don’t know carousel function on Blog layout order stop working. Anyone else had the same problem?
Hi,
Can you try to disable all other plugins first and see if it’s fixed or not?
Quick question: Is there a way to adjust the speed of the post/cause slider in your page builder? I need to slow it down by 2-3 seconds. Thanks.
Hi,
You can change it in: Theme Options -> Plugin / Slider -> Flex Slider -> Flex Slider Pause Time.
GoodLayer Team
If you have further questions, please submit ticket in our support website. Our dev and supporters are only provide support in there, not here. 
However, unfortunately, we notice that your support has been expired. In this case, you won’t be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : http://take.ms/8Q2Ly ( more info: http://themeforest.net/forums/thread/item-support-picking-up-where-we-left-off/176552 , https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support- , https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support )
Please note that we no longer provide support via this channel anymore(Except bugs report.). It’s all will be conducted via support site only. Please also note that many old customers already renewed their support and we have to be fair with everyone by providing support via support site only.
Hope you understand this.
Thank you for getting back to me. I thought that was it but when I adjusted the speed in the dashboard it didn’t seem to affect the speed of the slider. No worries, I’ll figure it out.
Thank again. And yes, I completely understand about the support thing. 
I am developer from an organisation. and i am working on this theme. Can you please guide us on how to disable the donate now button in each cause ?
Hi,
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much! 
I would like to see the admin panel before buying because that is the most important part for me. is it possible online?
Hi,
First of all, Thanks for interest
Yes, from this page: https://themeforest.net/item/charity-hub-charity-nonprofit-fundraising-wp/7481543 , click on the button ‘screenshots’ and keep scrolling.
Here’s how the theme works: https://www.youtube.com/user/GoodLayers/search?query=charity
Cheers!
Had a check. Tell me something: What i am trying to do, is to give registered users ( with some kind of permission, let ’s say registered as editor) to be able to create a cause. Is that possible?
Hi,
There’re an instructor role provided for this
thank you. I need to test it, and then if it works i am buying. Do you have any test interface where i can try to log as an instructor and create a cause?
Sorry, we don’t have that but you may see how the theme works here: https://www.youtube.com/user/GoodLayers/search?query=charity+hub
Is this theme compatible with Give WP – http://wordpress.org/plugins/give/ ?
Hi,
First of all, Thanks for interest
Unfortunately, the plugin won’t work with cause in the theme. In this case, you may have to cusotmize the theme directly.
I am running version 1.12 and when checking the site in debug mode I get teh following:
Strict Standards: Redefining already defined constructor for class GDLR_WXR_Parser_Regex in /home/tcpinc/public_html/wp-content/plugins/goodlayers-importer/parsers.php on line 408
Strict Standards: Declaration of GDLR_Import::bump_request_timeout() should be compatible with WP_Importer::bump_request_timeout($val) in /home/tcpinc/public_html/wp-content/plugins/goodlayers-importer/goodlayers-importer.php on line 27
Notice: The called constructor method for WP_Widget in Careers_Widget is deprecated since version 4.3.0! Use
__construct()
instead. in /home/tcpinc/public_html/wp-includes/functions.php on line 3894
Notice: The called constructor method for WP_Widget in tmls_widget is deprecated since version 4.3.0! Use
__construct()
instead. in /home/tcpinc/public_html/wp-includes/functions.php on line 3894
Warning: session_start(): Cannot send session cache limiter – headers already sent (output started at /home/tcpinc/public_html/wp-content/plugins/goodlayers-importer/parsers.php:408) in /home/tcpinc/public_html/wp-content/plugins/careers/careers.php on line 166
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please also provide wp access + site url so we can check on it directly.
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
ok, thanks I submitted a ticket
so my client tried to edit some text on a page which had pagebuilder used on it – it didn’t save – so she tried to go back to an earlier revision before she messaged me – it seems that on that page all revisions are empty.
before i investigate further i wanted to ask if this is a bug/known issue and especially before i make edits on other pages and have the same problem everywhere
there have been no recent changes to the site – all the same plugins as were operating perfectly before.
any ideas what the solution might be?
wordpress v8.1 Charity HubVersion: 1.06
The page builder itself won’t save the revision. However, can you please be more specific on the bug you saw? so I can let the dev inspect on it.
HORRIBLE – I DEMAND A REFUND IMMEDIATELY! I have tried installing this theme on literally 1/2 a dozen domains over the last month with existing and fresh installs of WP – and it kills the system each time (500 server error) until the theme is deleted. Tried to get support but the goodlayers.ticksy.com site doesn’t even render – some icons and banners but no visible text or way to navigate. I’m no noob, this is not user error! I’m tired of fighting with this and at this point have bought another theme to meet my client’s deadlines – I don’t even want it fixed, I just want a refund! And don’t tell me to put a support ticket in to get one either cause your “support” page doesn’t work!
Can you please send wp access + ftp access through the form in this page > http://themeforest.net/user/GoodLayers ?
Please also copy the message into the form as well so we can recognise your case. We will help inspecting directly.
If we can’t install for you or can’t suggest the way to solve, we will surely provide you the refund.
Hello, thank you for template. But I have a problem. I changed server. I transferred the page to another server (the domain is the same). Template is ok, but i can’t activate Layerslider. Do I have to buy new licence for layerslider ?
Hi,
You not need buy a license for plugin come with theme package. Maybe you can send your wplogin, website address and ftp information to: support.loc@goodlayers.com, so I can check it for you?
GoodLayers Team
There is a major BUG at the donation function on the template.
The main reason I purchased this template is because of this donation button. The support team asked me permission to enter my Wordpress site. I was thinking they would solve this issue. I was not asking to do a customization. I just need the PayPal donation button to work like is offered. That’s it.
I have been trying to make this work since august 1. Had been trying every day. Communicating with support and having the same answers every time. I very frustrated and disappointed.
I wish I could have my money back. I have lost so many time and delaying the launch of my organization.
Hi,
I’ve updated your ticket, maybe you can check it again?
GoodLayers Team
Hi there, before I purchase this theme, can you please confirm to me that the Paypal option will work? Thank you
Hi,
Yes sure
Thanks for interest by the way
When someone donate, the value of £NUMBER changes to u20ac10NUMBER which is very annoying.
How can i solve this issue please?
Could you try changing the “£” to “& pound;” ( without the whitespace ) and see if this helps.
I done the changes. Let you know if the problem occurs.
Hi, We’re impressed by your work! Before we purchase, we have a small doubt. We wish to integrate an additional payment gateway (PayUmoney) along with PayPal.
Once we purchase, can you provide any guide to integrate PayUmoney Payment gateway?
How can I add other payment gateways other than PayPal such as PayUmoney?
Hi,
First of all, Thanks for interest
We don’t have this option in the theme. You have to hack into the code and implement by yourself in this case(or hire someone to do)
We can only guide you which files need to be done only.
we styled rtl.css file for your template to support any RTL language , we can give you the file for a free access to the templates updates , please contact me at mtmakary@gmail.com if you accept the deal .
hello . does it suppport 3rd party payment gateway like ccavenue Indian Payment gateway on donate button with indian rupees symbol
Hi,
Really sorry, our theme support only Paypal. To integrate other payment options, you have to hire a coder to do this. It’s pretty big work.
Thanks for interest by the way
ok.. They can use credit card, Debit Card and Online Net banking.. If someone Click on Paypal button then anyone can send payment without create account in paypal. There should option to send payment with credit card or debit card or netbanking.
please i want to see admin panel screenshots and the link
https://themeforest.net/theme_previews/7481543-charity-hub-charity-nonprofit-fundraising-wp?index=4&url_name=charity-hub-charity-nonprofit-fundraising-wpis broken 404 – Nothing to see here
Hi,
Please go to this page: https://themeforest.net/item/charity-hub-charity-nonprofit-fundraising-wp/7481543 Click on the button “screenshots” and keep scrolling..
Thanks for interest by the way
Hi, Popup donation form in cause pages comes with Our currency symbol but in empty space it says Enter Your Amount (USD) . We want to get rid of this USD How can ? Also it shows Our currency but when it goes to paypal page it turns in to USD Why? IS there something needs changing in theme or paypal side?
Hi,
- The word Enter your amount can be changed using wordpress localization function. ( which you can learn more here )
http://support.goodlayers.com/document/translation-loco-translate-plugin/ http://support.goodlayers.com/document/translation-po-edit/- For the paypal currency, you can add the currency code to the shortcode for this.
[gdlr_paypal user=”sandbox1@goodlayers.com” action=”https://www.paypal.com/cgi-bin/webscr” currency_code=”USD” ]
