Discussion on Charixy - Charity/Fundraising WordPress Theme | Charity WordPress

ZookaStudio

ZookaStudio supports this item

Supported

This author's response time can be up to 2 business days.

39 comments found.

I have another question, how do you add multiple days to the event calendar. I have an event that spans 3 days but I only see a place to put start date, need and end-date too.

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Hi,

i have a problem. I will this theme with WPML used but when i did installation WPML. I can not the see all pages?

WHY?

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Hi there

Could you please update your question here: http://support.zooka.io Our supporter can check your info and we can solved your issue together with you

jfinger

jfinger Purchased

Hi I’m new to wordpress but an experienced web dev. I have a few Questions:

1) How do I change the header Icon (ie the thing that says Charixy at top left). 2) How do I add the donate button to the site.

Could you please email me the response to ovadiajon@gmail.com

This comment is currently being reviewed.

Hi there

Could you please update your question here: http://support.zooka.io Our supporter can check your info and we can solved your issue together with you

Can someone please tell me why nobody responds to simple support tickets please?? All I want is to import site demo content for Charixy theme… PLEASE HELP!!!!!!!

Hi there

Sorry about that, it was longer delay at weenked, Could you please give me your ticket id, we can check for you first

Best regards

I got your ticket now, You not select theme and agent to assistance you, that why we not read your ticket

Could you please continue via this channel

Thanks

I have some questions.

1. How do i remove or edit the black overlay on top of the header revolution slide image.

2. I changed the primary, and accent colors in the theme settings, however i still see YELLOW like the demo all over. How do i replace all the yellow/orange color througout the site to my accent color? I dont want any yellow at all.

3. Where can i edit the link of the DONATE button on the top menu ?

4.How can I make the logo in top header larger?

Thanks .. please try to reply asap because we have an event very soon and need the site up.

Hi

We got you via ticket channel, Could you please continue on this channel

Thanks for your patience

Hi, do I need to pay for the slider revolution separately?

Hi there

You do not pay for Rev Slider, Our license is extend license, And it free to use when you have license of our theme

Best regards

Hi, this theme it’s compatible with wordpress 4.8???

Hi

Yes, Our theme compatible WP 4.8

Thanks for your submission

thanks

I have sent you an email with some questions regarding this theme.I just bought this. please help.

Hi

We are in holiday time, could you please create ticket with ticket systems,

Our supporter can check and assistance you the

Thanks for your patience

I cannot change the donation button nor I can create a new one. This us urgent. Thanks

Hi

We are in holiday time, could you please create ticket with ticket systems,

Our supporter can check and assistance you the

Thanks for your patience

There are no instructions on howto edit the button on header. people have ask and your answers here is to send an email. That doesn’t help. Please provide an answer.

Hi

Could you please ticket http://support.zooka.io/ or email to us

I really appreciate your patience with this, should you need help with something else, please do not hesitate and let me know. Have a good day ahead!

Best Regards,

I cannot process payment. This is the message i am getting, http://prntscr.com/gfya0r what’s wrong? how do you fix this?

Hi

Please create ticket for us, Our supporter can asisstance your step by step

Thanks for your patience

I cannot set up payment.s please help. I have contacted yesterday for a pre-sales questions and you answered right of away. now you dont.

Hi

Could you please ticket http://support.zooka.io/ or email to us

I really appreciate your patience with this, should you need help with something else, please do not hesitate and let me know. Have a good day ahead!

Best Regards,

It has been more than 24 hours and hone has been able to respond

Hi

We are in holiday time, could you please create ticket with ticket systems,

Our supporter can check and assistance you the

Thanks for your patience

What is the IPN to set up paypal payments. There is no documentation or anything. Other providers says that your are missing the IPN.php file. http://prntscr.com/ggbvec

and this is from other suource

http://prntscr.com/ggbw2o

Hi

Could you please ticket http://support.zooka.io/ or email to us

I really appreciate your patience with this, should you need help with something else, please do not hesitate and let me know. Have a good day ahead!

Best Regards,

I just sent a ticket and also I have sent an email you last week to no response. PLEASE REPLY AS SOON AS POSSIBLE

What is your email agian

Sorry about that we are comeback from long holiday

rep ( accountdetails )

how do i make the map work ? http://my.jetscreenshot.com/demo/20170912-e0ot-24kb

Hi

Thank for your submission, You need register google map api key, It will make map work then

Link here: https://goo.gl/ecU662

Best regards

Looks ok except the menu looks bad on mobile, Its not sticky either. too wide. see shot. am using the demo5 http://my.jetscreenshot.com/demo/20170916-0kvp-29kb

Hi @permitted

I cant see your screen, please correct it with our demo, You can see how it work then.

I really appreciate your patience with this, should you need help with something else, please do not hesitate and let me know. Have a good day ahead!

Best Regards,

redpencildesign

Hi, I get the following error when trying to activate the theme: Fatal error: Can’t use function return value in write context in /home/content/88/13951388/html/wp-content/themes/zk-charixy/inc/template.functions.php on line 2805 What can it be? How can I solve it? Thanks

Hi

I think your issue from PHP version, Could you please make sure your php version 5.6+

If you cant figured out, Could you please ticket http://support.zooka.io/ or email to us

I really appreciate your patience with this, should you need help with something else, please do not hesitate and let me know. Have a good day ahead!

Best Regards,

Thanks. Solved

Please give me goof review if you happy with our customers service

Thank you

I´ve 2 more questions: 1- Regarding events: dates and “read more” & “open image” buttons are in English and i´m doing a page in Spanish. From where can I edit those? here is capture:https://imgur.com/a/ele7s 2 – I added CMS Quick Contact into the Header Top 2, so that it is shown on the top right, but it´s being shown in this position: https://imgur.com/a/mvRrH

Thanks

HI

Thanks for your submission

Could you please ticket http://support.zooka.io/ or email to us

I really appreciate your patience with this, should you need help with something else, please do not hesitate and let me know. Have a good day ahead!

Best Regards,

Heroica73

Heroica73 Purchased

Hi, I get a fatal error code template.functions.php on line 2805. What is the problem?

Hi

Could you please ticket http://support.zooka.io/ or email to us

I really appreciate your patience with this, should you need help with something else, please do not hesitate and let me know. Have a good day ahead!

Best Regards,

Interested in finding out more information about the zodonations plugin that is used in this site. Can you please let me know where I can find it?

Hi, this plugin is developed by us, and no share free

Thanks for your submission

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