Sara_p

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1313 comments found.

Hi – I have just taken over a site using your Cheope Shop it is very out of date. Please could you let me know what the current version number is? I will be buying the theme again myself but want to do my research first. Thanks.

Hi dewargreenltd,

the last version is 2.5.1

The demo file is linked to support expiry which is meaningless. The themefile is accessable on themeforest and does not include demo file.

Ideally like most other authers it should be part of download file.

I need only files(including demo) and not your support!

Hi matrixdc,

you can find the demo files on the package that you download from your ThemeForest MyAccount page, the directory is named “sample-data”

Ciao Sara, scusami ma ho installato il tema Cheope e non riesco in alcun modo a eliminare la voce “Myaccounts” in alto a destra della pagina. Come posso fare? Grazie mille Daniela

Ciao Daniel,

prova ad inserire il seguente codice al functions.php del tema:

add_filter( 'yit_header_login_register_widget' , 'yit_hide_header_login_register_widget' );

function yit_hide_header_login_register_widget( $show ) {

$show = false;
return $show;

}

How can one turnoff the Cheope theme cache? It’s causing a number of issues.

Hi amazemedia,

the Cheope theme doesn’ t have a cache system, do you using W3TC or WP Super Cahce plugins ?

I’m referring to the cache folders in the cheope theme folder and the cache folder in the cheope-child folder. I’ve tried resetting cache within Backup & Reset but old version keeps populating.

could be you have some permission issue on your installation, try to delete the css file inside cache folder via ftp and then resave the theme option.

Hi..

Last Update 21 June 16 << too old

Not interesting..

Hi apakata,

we are saorry for this, sometimes we are busy and this don’ t let us to release soon an update, anyway the last version of Cheope it’ s compatible with the last version of WordPress and WooCommerce without problems.

Cheope has not been updated since June. Will there be an update soon?

Hi maranathasf,

sorry for the late response, we are working to all of our themes, we hope to send an update for cheope within next month, probably ready fopr WooCommerce 2.7.

Hello, Some Pre-Packaged plugins must be moved from ThemeForest package to theme/plugins directory, inside the theme folder, before install plugins from this page…. On the folder, there is only one plugin, i cant find the another plugin… Can u tell me where is it?

Hi aristovertex, sorry for the late response, this message just saing you to move the premium plugins(like revolution slider) that you find inside the ThemeForest package to the directory “wp-content/themes/cheope/theme/plugins” if you need to install.

Hello,

I have earlier asked if it is possible to add a quantity box in shop page, with a negative answer. I did though find this tutorial; https://christianvarga.com/how-to-add-quantity-to-product-archives-in-woocommerce-and-keep-ajax/

And: http://wordpress.stackexchange.com/questions/125946/add-quantity-field-with-each-product-on-shop-page-woocommerce

Will this work on the cheope theme?

If it is possible and if I renew the support, is this something you can help me with?

Hi Tony,

yes this could work with Cheope, but are customization and if you are not an expert developer you should be ask help to our Support Desk.

Is Cheope already working with Wordpress 4.7.1 ? I would like to upgrade!

askmagic

askmagic Author Team

Hi ,

sorry for the late response, we are working to all of our themes, we hope to send an update for cheope within this month, ready for WooCommerce 2.7.

Hi

We have a few questions:

1- How Can I remove the drop down menu by default products?

2- On the product page can we hide/make invisible the Category’s and tags if so how? If not how can we change the language of these 2?

3- On the Category page how can we delete the ‘mark count’ which figures next too the product name

Thanks in advance.

Does Cheope planning to release a version that will work with WordPress 4.7.x? If Cheope does NOT plan to provide an update, please at least let us users know so we can perhaps revert and/or take other security measures? Thanks.

askmagic

askmagic Author Team

Hi ,

sorry for the late response, we are working to all of our themes, we hope to send an update for cheope within this month, ready for WooCommerce 2.7.

Hi, after woocommerce 2.6.14 update. Items in stock show out of stock message on check out. Please help…...

askmagic

askmagic Author Team

Hi, my apologies for the issue you are experiencing. Sadly is not possible to provide technical support here, our developers can help you only asking you additional info about the issue, checking directly your site and so on. So i have to ask you to open a ticket in our support desk: register yourself in our site: http://www.yithemes.com Then active your theme in this page: http://yithemes.com/theme-activation Then in this page: https://yithemes.com/my-account/support/submit-a-ticket/ open a ticket and explain your issue. We suggest to include your url and if possible a temporary admin account on your site (only our developers can view this info, don’t worry) so we can review your setup and help you.

Why do i have to renew support constantly to get support….Cheope is giving constant problems and we have a lifetime support on updates, so please help where possible.

Where are these sentences coming from: It looks like a WP problem , but we’re running all the new versions also of Cheope , but my site is stil Shit once in a while.

Warning: require(/home/meertens/domains/meertensmeubelen.nl/public_html/wp-includes/class-wp-hook.php): failed to open stream: No such file or directory in /home/meertens/domains/meertensmeubelen.nl/public_html/wp-includes/plugin.php on line 25

Fatal error: require(): Failed opening required ’/home/meertens/domains/meertensmeubelen.nl/public_html/wp-includes/class-wp-hook.php’ (include_path=’.:/usr/local/lib/php’) in /home/meertens/domains/meertensmeubelen.nl/public_html/wp-includes/plugin.php on line 25

askmagic

askmagic Author Team

Hi, my apologies for the issue you are experiencing. Sadly is not possible to provide technical support here, our developers can help you only asking you additional info about the issue, checking directly your site and so on. So i have to ask you to open a ticket in our support desk: register yourself in our site: http://www.yithemes.com Then active your theme in this page: http://yithemes.com/theme-activation Then in this page: https://yithemes.com/my-account/support/submit-a-ticket/ open a ticket and explain your issue. We suggest to include your url and if possible a temporary admin account on your site (only our developers can view this info, don’t worry) so we can review your setup and help you.

Thanks for your answer but we have to pay for support as far as i can see and thats not logical because the theme has no update since june 2016 and WooCommerce and Wordpress made changes. We solved the problem already by ourself but are not a returning customer because of these issues.

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