66 comments found.
Hello. Is it possible to use video as the header background?
Hello fresheris,
Thank you for the comment.
Can you provide me example page link you want ?
Thank you.
Hello janblu,
Thank you for the comment.
I apologies for 3rd party KingComposer plugin is in under under reviewing process for official platform for WordPress.
No Problem, you can download the KingComposer plugin and install on your website via plugin page then your issue fixed.
Thank you.
Hello janblu,
Thank you for rating Chhapru Product.
If you face any issue with our Product you will first comment on product page.
Our team are available for support for you.
WordPress have many plugins, that help site fast loading with optimisation.
I recommended this plugin : Autoptimize.
I request you to removed the rating because your query will solved with Autoptimize plugin.
Thanks in advance
Hello! I’m having trouble installing this plugin: kingcomposer All other plugins installed without problems.
When I am importing demo data, thousands of text symbols appeared on all pages.
Hello janblu,
Thank you for the comment.
I apologies for 3rd party KingComposer plugin is in under under reviewing process for official platform for WordPress.
No Problem, you can download the KingComposer plugin and install on your website via plugin page then your issue fixed.
Thank you.
Thanks, the plugin was successfully installed, but following the instructions, however, something is wrong. I pick up demo pages, but I can’t edit them! I can’t find any of the icons in the “Kingcomposer Elements Basic Details” section of the documentation.
Page screenshot: https://tinyurl.com/y2ggtp8u
Hello janblu,
Thank you for the comment.
Make sure, Chhapru product all default plugins install and activated properly as Video Guide.
Please check your permalink structure as POST NAME.
Then if you face, any issue please contact via profile to contact me. i am happy to help you.
Thank you.
Hello janblu,
Thank you for rating Chhapru Product.
If you face any issue with our Product you will first comment on product page.
Our team are available for support for you.
WordPress have many plugins, that help site fast loading with optimisation.
I recommended this plugin : Autoptimize.
I request you to removed the rating because your query will solved with Autoptimize plugin.
Thanks in advance
Hi,
Documentation link move on main domain.
1. https://wporganic.com/docs/chhapru-roofing-service-and-construction-wordpress-theme/
2. https://wporganic.com/theme/roofing/documentation/
Thank you.
Dear Madam or Sirs,
unfortunately I have to ask you again for help. I would like to hide the author in my posts. Unfortunately I did not find any settings in the options. Thanks for your support. Katrin https://www.directupload.net/file/d/5849/72cbm2m8_png.htmHi,
This is our standard blog show on page as our design. no problem, we are happy to help you.
Your screenshot not working fine. please send me again.
Thanks -
Hey Team, thank you for help. Here you see another Screenshot. https://ibb.co/X8MyvH8 Best regards
Hi,
Goto File and removed the line.
~ // roofing/wp-content/themes/chhapru/template-parts/repair-blog-2.php: line number 37 ~ // roofing/wp-content/themes/chhapru/template-parts/repair-blog.php: line number 31
Thanks -
Hey, unfortunately it doesn’t help. Is it possible with some css? Thank your.
Hi,
Please insert this code and clear your browser and server catch.
ul.post-info-v2 li:last-child { display: none; }
Thanks -
HI how are you, I bought this theme 20th May 2020. but I can´t use this because one plugin is no working, Kingcomposer is close in ThemeForest. please I need to solve this now.
Hello jesselopez,
Please contact via profile to give me your WordPress admin access. we setup it.
Thanks -
Hey team, I’m done soon. Another problem: in the gallery mini view more precisely: mfp-bottom bar (mfp title) is in the small view “by Roofing” How can I change this for my business? THANKS A LOT!
Hier ein Screenshot des Problems. https://www.directupload.net/file/d/5749/dl73a6m2_png.htm
Hello webcolours76,
Thank you for the comment and sharing screenshot.
Yes – you can easy to modify it through Theme directory path below.
1. ~/themes/chhapru/assets/theme/js/theme-script.js : line number ( 389 ).
2. ~/themes/chhapru/assets/theme/js/theme-script.js : line number ( 410 ).
Helpful screenshot : https://prnt.sc/rccv6i
Thank you.
Hi Team, thank you for fast help! Have do it like screenshot, change, saved, clear chache, upload again – the same like before. I work with a child theme. Is there a problem? Thank you so much.
Welcome.
Oh no! What i writed – it doesn’t work. Have changed like your Screenshot – but the same like before! Is there still another place in the theme where it is to change? Thank you for help.
Maybe this is server / browser catch issue. please clear it and check again.
Thanks -
I need the contact number that displays in the header on desktop to display also on mobile. The problem is, when I remove the media query to display that info – that link is now over the mobile menu and it can’t be selected.
Please advise. Thanks.
Hi,
please upload your issue screenshot on https://prnt.sc/ website. we understand and response you.
Thanks -
Is there an email address I can send it to? Thanks.
Yes – please contact via profile using : click here.
Thanks -
Thank you, done.
We send you email
Hi Team, have try to edit a custom banner at page – no success. Image size 1920×304, jpg. Checkbox off – no banner. Checkbox on and upload image – only grey like demo. Please help. Thank you so much!
Respected WebColours76,
Thank you for the comment. Fist of all, please read our documentation all steps are included.
As your page header banner question : Theme option setting : 4th point : page header banner setting globally.
Thank you.
Hi team, I’ve read it here before, but it takes a long time for me to save or load Home V.1. What can that be?
Hi,
Maybe this is slider loading issue. please delete the slider section and create again after your site is working smooth.
Thanks -
Dear Madam or Sir, thank you for always very fast help! I want edit image at home like here : https://s19.directupload.net/images/200113/mqxtpcoj.png but i dont find where i can do it. Can you help please? Thanks very much.
HI,
This is background image. you can easy to change it.
Helpful screenshot : https://imge.to/i/yyZWOY
If you love our design and our quickly customer support. please write 5 star with good review.
Thanks in advance
Hi Team, i want to fill in home-page the “Get free estimation” section the background foto. But – where can i edit it? Do you have theme description at pdf? Can’t find it… Thanks.
Hi,
You want color customisation or add or edit fields in form ?
If you need edit fields you must be goto contact form 7 with select form post type after edit fields content.
If you need to modify style you can just click on edit and apply style.
Thanks -
Dear Sir or Madam, I would like to change the font color from orange to red. Isn’t this provided in the theme? Is there still a way? Thank you for your efforts. Katrin
Hello Katrin,
Thank you for the comment. you need to replace whole font ( icon ) color ?
Thanks -
Hi Team, yes, unfortunately i have to change the full main colour from orange to red. How can i do that? Can you help? Thank you so much.
Hi,
In Roofing Project, build with KingComposer page builder using. so each section iconbox, heading we provided color option customisation. you can easy to change through edit page using.
Button Color customisation include in theme option setting : style setting.
Thank you.
Hi, no, that’s not what I’m looking for. But now, one last question, in the roofing theme section “Welcome to roofer” the frame is yellow. I need this in a different color. Where can I change this frame? I am not familiar with css. Please help me!
Edit page : click on heading section : select your color.
Example screenshot : https://prnt.sc/qm8jga
Not what i mean. Home-Section and About – https://ibb.co/ysjdDm1
Helpful screenshot : https://imge.to/i/yy1snj
Thanks -
Hi – I purchased roofer and was able to get it setup, but now I’m have issues editing pages. If I try to edit Home V.3. Most of the time it doesn’t load King Composer and sometimes I’ll get an error that says Updating Failed and then Wordpress wants to enter Recovery mode. Can you help???? I’m running this on a DigitalOcean Wordpress server and I have everything updated…
Hello dbutlerman,
Thank you for the comment. please follow the step.
1. please removed the slider section and update the page.
2. add new slider version with your content and update the page.
after you got any issue, please let me know we are here to help you.
Thank you.
How can I do that if I can’t edit the page with the slider on it? I’d be happy to send you the login info to take a look.
Hi,
Please contact via profile to send your login details.
https://themeforest.net/user/wp-organic#contactThank you.
Hi, I pruchase tour theme, but there is an issue with google maps, that does not show properly. The debug console sends this message: google is not defined
Hello fyudelgado,
Please insert Google Map API key through option setting : google map setting after your map is working fine.
Thank you.
Looking for assistance on why my site is soooo slow to load. It has less content than your original design. Please help.
-Matt
Hello Matt,
Thank you for the comment.
Please removed the slider on home page and create once again after your problem is solved.
After you facing issue, please let us know we are here to help you.
Thanks -
Helllo – thank you for the quick response. We are not utilizing the slider feature on the homepage. Any other options to speed up page load?
Hi,
Please contact via profile to give me your WordPress admin access. we setup your home page.
Thank you.
When i try to edit the home page it shows me error message >>
this all started after u tried to change the slider design from the three sliders.
Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 950272 bytes) in /home/xxxx/public_html/xxxx/wp-includes/wp-db.php on line 1972
Helpful article : How to Increase PHP Memory Limit.
Any help, please let me know we are here to help you.
Thank you.
I tried this but the problem is still there can i have your email so i send you login credentials so you can setup wpml for me as i want rtl also in the site already purchased wpml.
Please contact via profile to give me your admin access with website link.
Thanks -
I have sent you a message via profile please do check it.
Thanks -
Still i have problem with the home page when edit the home page it loads for quite a long time and give error message check screenshot. https://ibb.co/RDTYyMZ
Issue is fixed. Thank you.
I have purchase the thee yesterday and installed it. in the home page the latest projects sections images are shown as i editted but in mbile it shows the old pictures and color that is place holder image why like that?
and the option for Upload Your Page Banner Here is also not working
Hello kmjamal,
Page header banner is default show if you uploaded in theme option. if you need to show each page has individual image, please goto page edit and upload page header banner image.
Helpful article : Click Here.
In mobile responsive has one section included in page please check and update the section.
Any help let me know we help you.
Thanks -
When i want to login to admin section its giving this error? why i am unable to login to admin section
This page isn’t working www.site.com is currently unable to handle this request. HTTP ERROR 500
I disable option-tree plugin and its working now.
But the theme options disappear from admin panel.
Make sure all required plugins are install properly and activated.
Any help, please let me know we are here to help you.
Thank you.
sorry
Having an issue with the v1 header. If you use 1 photo in the supplied slider, it breaks, if you use a different slider, the slider doesn’t begin after the header, but instead behind the header.
Different Slider: https://www.screencast.com/t/qW3ioByYUW4l Default Slider w/ 1 Picture: https://www.screencast.com/t/vWCOiMm4hjKE Default Slider w/ 2 Pictures: https://www.screencast.com/t/AfYYvIK2BOA
Ideally, you should be able to use just 1 photo
Hello arshemwebsolutions,
Slider works when you put 2 and more items because if you used only 1 slider item so carousel script does’t work. so please added minimum 2 slider item.
After you facing any issue let me know we help you.
Thank you.