271 comments found.
Can anyone tell me how to edit the background image of the title area of each page? I did it before but can’t find out to edit it now. Thanks.
My page settings were missing. I have fixed it now.
Template already working with PHP 8 ?
Hi, I have installed the IUBENDA plugin for the privacy law; but you don’t see anything on the site. There should be a banner on the home page and a small green logo on the left on all pages! Maybe the theme is not compatible? In Italy it is mandatory to have the privacy policy. Thanks in advance
I have solved! Now it looks perfectly!
Urgent warning and request to update the theme! With the switch to PHP 8, this theme can no longer be used. Updated to 1.2. Plugins updates/disabled/enabled, etc. Nothing works anymore. You have to delete in datebase the active plugins and change the theme to a wordpress-standard theme, just to get access to the wp-admin. My client is very upset. Please reply very quickly. Thanks.
Hello, I wrote to you several hours ago. Plz answer my message with solution within the next 24 hours. Thanks.
Hello, I really would appreciate your soon reply. Thank you!
Really disappointing that I got no reply since my contact at https://wpcharming.com/contact/. The website cannot be used anymore with this template.
Hi, we have an updated version, please contact us again on Contact page and we will send you soon.
Hello is your theme compatible with the latest version of wordpress 5.9.1 and php 8? Looking forward to reading from you. Cordially
Hi, I’m apologies for late reply. Please contact us at here https://wpcharming.com/contact/ and we will help.
Thank you!
After updating to version 1.1.9, we lost our primary navigation menu even though nothing has changed with the menu settings. Looking at the source code, the menu code is just totally missing. Is this a known issue, and is there anything you could recommend to solve this issue?
Hi there,
We are sorry about this mistake. We just released a new version to fix this issue, you will get update notifcation soon.
Thank you!
Thanks so much!
Its long time you since updated the Theme. Will there be more updates in the future?
Hi there,
We submitted a new version of Chicago theme and waiting for approve. Please wait.
Thank you!
I’ve just updated my theme but the theme options don’t show – what do i do?
Hi there,
I’m sorry for the late reply. Please contact us here and our tech support will help you: https://wpcharming.com/contact/
Thank you!
Do you plan to update this theme to include the critical security fix for WPBakery Page Builder in version 6.4.1? Please say yes!
Is this theme compatible with WP 5.5 and PHP 7.4? After upgrading to both, some functionality on our site isn’t working, and we’re getting this error: “Deprecated: Directive ‘allow_url_include’ is deprecated in Unknown on line 0”
Hi,
Please contact us here and our developer will help you: https://wpcharming.com/contact/
Thank you!
Last update broke my site. Where can I find the version before last update?
Hi there,
Please contact us contact(at)wpcharming.com and we will help you to check the problem.
Thank you!
Hello WPCharming-Team,
bought your theme and I am satisfied nearly complete.
But I have 3 questions according to my developer version on https://ristorante-pfauen.de/wordpress/: 1. The alignment of the mainmenu seems to be to the top. But it looks not so good this way. The menu should be more aligned to the bottom of the headerarea. (I sticky header mode it is acceptable). How can I change that? 2. How to change the logo size and size of logo in sticky header mode, I found out on my one. But now I recognized, especially via Google Chrome browser, that there is a kind of a short “flash” of the menuarea in that moment when the menu will switch from normal mode to sticky header mode. How could this issue be solved? 3. How can I change the spacings between each menu items? I have to place them closer to eachother.
Thank you in Advance.
Best wishes from Germany.
Here the correct link to the developer version: https://ristorante-pfauen.de/wordpress/
Hello @laptolap,
Please contact us here and our staff will help you: https://wpcharming.com/contact/
Thank you!
Does this theme support WordPress 5.3?
Hi there,
Yes. Our theme is still works and compatible with WP 5.3. Please contact us if you have any theme issue.
Hi, there appears to be an urgent problem with your theme or with Revolution Slider. We’re getting this error message in the plugins admin for Revolution Slider, even though we have not updated anything.
“This plugin failed to load properly and is paused during recovery mode.”
Additionally:
“An error of type E_ERROR was caused in line 73 of the file /home2/robustwi/public_html/wp-content/plugins/revslider/inc_php/framework/base_admin.class.php
Here’s the site: https://www.robustwinebar.com/Please advise. If we need to renew support, we will, but this seems like something that should be repaired regardless. Thanks for your urgent attention!
Hello there, please contact us here: https://wpcharming.com/contact/
Hi, when are you planning to update the theme? Thanks
Hi there, please contact us here if you have any problem: https://wpcharming.com/contact/
Can you give us an update on when to expect a new version of this theme that supports WP 5.x?
Hi there, we just submit the latest Chicago – Restaurent theme and waiting for Envato review, it will be published soon 
Great, thanks!
Good morning, the calendar does not work for me. if I click I do not appear. do I have to install some javascript? thank’s
Hello, please submit your issue over here: https://wpcharming.com/contact/
Hi there,
is there a way to align vertically the top menu? I am working at this website https://www.petsinthecity.it/ their logo is not so small so I would to align the top menu and show it alligned to the center of the logo (and not at the top of the page), is it possible? Thanks
Hi there, please try to add this to Theme Options => Custom CSS: .nav-menu { line-height: 100px; } .sub-menu { line-height: 1; }
Perfect! Thanks a lot!
Hi, is this theme compatible with wordpress 5.0?
Hi there,
Sorry for late reply. We are working on the update version and it will be released soon. Meanwhile, the latest Chicago theme is still working and compatible with WP 5+. If it has any issue, please contact us here: https://wpcharming.com/contact/
thanks, i’m waiting the new update… because without last version on Visual Composer there is some problem.
Hi Nubess, please contact us here and we will send you the latest VC version: https://wpcharming.com/contact/
