42 comments found.
is your maps script compatible with the latest google maps api (released this july)?
Hello and thank you for interest in our product. Yes, our maps support new Google maps, however you will have to generate all the API keys on your side and connect the necessary google maps scripts.
great, thanks!
well, the demo says something different:
“Maps Platform Report ERROR: This site doesn’t seem to be using an API key. Keyless usage will soon be deprecated. Please set up and secure a key for your project.”
Above in the message, I warned you that you will need to generate keys and connect new scripts. If you have any questions then create a ticket to our support team using Support Tab.
sure, but YOUR demo (and probably the purchased files) use a different (= old) technique to implement the maps, right?
so it’s not just creating a key for myself and exchange it against yours? i would have to modify your theme, include completely other map-scripts etc.?
1. Yes, that’s right.
2. I repeat. As I wrote above, you just need to remove our <script> from the HTML code, generate a new key here – https://developers.google.com/maps/documentation/embed/get-api-key , get the key and <script> src code and just paste in place of the script that you deleted. It’s all. We could do this on our side (demo, purchased files) , but we can not. Because the maps simply will not work because of a API key error. So, you will have to take these steps. If you have any problems while working, you can write to our support team using Support Tab.
ok, thanks. so i´ll rather use an up-to-date theme which dont have additional work with…
you got a bug on your pricing page as the pricing tables do have a fixed height (e.g. height: 745px) in style.css.
so what happens if someone got LESS or even worse MORE content which makes the tables higher? as soon as i change the height of the tables in css to the new height, those tables are not responsive, then (look good in a browser, but not on my mobile anymore)! ;-(
can you please find and publish a solution to this bug?
thanks!
to explain it a little bit further: there is no automatic adjustment in height of the pricing tables to height of the content (if there is more content = higher than predefined) if resized from desktop > mobile.
Hello, and thank you for your interest in our template.
Could you please create a ticket for our support service using Support Tab on a product page.? Our support team will try to answer for your questions during the day.
well, i also wrote you via support tab! i´ll do this once again…
sent again…
problem solved perfectly – thanks a lot!
Hello. Would it be possible to update this template for last Bootstrap 3 version ?
Hello, you can try to update the bootstrap, but at your own risk because template may lose functionals or even stop working.
There are some problems … Would it be possible to make a template update with last BS version compatibility?
The latest version of the bootstrap (4) all the styles and scripts have a different architecture and bad combined with a bs v.3 version.Therefore, the template can’t be updated to the latest version.
I was not talking about BS 4 but BS 3.3.6
To this question I also answered in the first message above.
Your template is supposed to be compatible with Bootstrap 3.x (it’s written on your offer). This is actually wrong. I asked you for an update, or even for help upgrading Bootstrap “3.x”. If you can not, please update your offer so customers are not confused …
Ok. Thank you. We’ll fix it.
the icon lists at http://clip2net.com/s/3a6E2aV http://clip2net.com/s/3a6E6HR are no longer there. can you repost them, or tell me how to swap out to a new font?
Hello and thank you for purchasing Chino.
Could you please create a ticket for our support service using Support Tab on a product page.? Our support team will try to answer for your questions during the day.
Regards,
Hello,
I purchased this back in January and love it. Over the months, I have noticed that my headers are now becoming italicized when they are not like that in the code. Why is this happening?
Thanks.
Hello and thank you for purchasing.
Could you please create a ticket for our support service using Support Tab on a product page.? Our support team will try to answer for your questions during the day.
Regards,
Hi, I don´t want to use vimeo in the post-video html file, how can I add a mp4/ogv video ?
Hello and thank you for purchasing Chino.
Could you please create a ticket for our support service using Support Tab on a product page.? Our support team will try to answer for your questions during the day.
Regards,
Hi, it seems that some links, the ones on the Home slider for example doesn’t work on Chrome over Android. Any thoughts?
Hello and thank you for purchasing!
Please, create a ticket for our support service using support tab on a product page.
Regards,
Hi i have download you theme an d i have a trouble of Magnific Gallery. I am using php and mysql for preview the products images. In the doc you write for create single gallery for every independent link you have to use data-gallery attribute, where you write array of images, separate by commas. This is not feasible because you have a loop inside another loop for the mysql query and dont work. Can you help to use the data-gallery attribute?
Hello,
Thank you for purchasing Chino Template. Could you please create a ticket with your issue using contact form on support tab http://themeforest.net/item/chino-responsive-multipurpose-template/9406397/support ?
Regards,
Hi,
I have a problem with the top main menu. It disappear on the shop page. Further more the sticky menu doesn’t work.
Thanks
Hello,
Could you please send a link to your website and purchase code using contact form on our profile page http://themeforest.net/user/Aisconverse ?
Regards,
Is there a way to make the header on a start page auto play so you don’t have to click to scroll through images?? Strong work on this template – it’s beautiful!
Hello,
Thank you for purchasing. As we right understand, you are talking about slider. To add auto scrolling write down data-auto=”true” to ul element. For more details, please, look at the docs – http://chino.aisconverse.com/docs/#oneslider Hope it will help.
Regards,
Thanks so much!! That did it!
I was glad to see the continuous updates and feature expansions you have completed on this nice template. I decided to purchase it now and I am hoping to have no difficulties when customizing it.
Thanks for this unique and excellent work! Warm regards, fbyte 
Hello and thank you for purchasing Chino. Please, contact us about any difficulties you will have. Thanks again!
Hello
My contact form does not work properly. When the SEND button is clicked the I get the following:
Java Script Alert Message was not sent. Client error or Internet connection problems.
It happens on all browsers and devices I’ve tried. How can I correct this?
Thanks Dan
Hello, Dan. Thank you for purchasing.
Message “Message was not sent. Client error or internet connection problems” talks that you have incorrect path to email.php file. Please, check it in .html file and also custom.js file.
Regards,
In both the .html and custom.js file the path is php/email.php . When I try to directly access the file by typing in the file location into my browser I get this error message:
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
When I try and access any other file like css/style.css or js/custom.js the same way, the text of the file is displayed. Is there a different path that should be used? My hosting service says it’s not a server error, that it is a scripting error.
Thanks Dan
I contacted the server administrator again and now the form is working. The path was correct, not sure why it works now but wasn’t before.
Thanks Dan
Hello, Dan. Great to hear it. Please contact us about any questions.
Hello, Compliments for the beautiful template. I have the following question about the catalog pages. How do I get the sorting area to work?
<select>
<option value="1">Default sorting</option>
<option value="2">Sort by popularity</option>
<option value="3">Sort by average rating</option>
<option value="4">Sort by newness</option>
<option value="5">Sort by price</option>
</select>Thanks in advance for your reply.
Hello and thank you for purchasing.
Chino just a HTML template and sorting aria not working with catalog pages, it’s just an example how sorting dropdownlist looks. We are going to release Chino Wordpress Theme soon with WooCommerce integration for shop, so sorting aria will work for Wordpress Theme there.
Regards,
hi there.
caroufredsel slider: for some reason your site does NOT react to several settings like “pauseOnHover” and further sliderFx and others? any idea why i cant use them? did i miss something here?
Hello,
We just tested and it works correctly.
To use pauseOnHover, please, read carouFredSel docs http://docs.dev7studios.com/caroufredsel-old/configuration.php
And now, for instance, we add in html file for ul<ul data-fx="directscroll" data-auto="true" />
That means, sliderFx will be directscroll, and autoscrolling.
In js/custom.js file you should add only one line:
scroll : {
...
pauseOnHover: true,
...
Please, look at this page http://chino.aisconverse.com/about.html First slider autoscrolling with directscroll effect, and if hover – sliding stops.
Regards,
var pluginName = "aisconverse",
defaults = {
sliderFx: 'crossfade',
sliderInterval: 7000,
speedAnimation: 1800,
scrollTopButtonOffset: 500
},
now it works like a charm – thanks!
Great. You are welcome!
hi there.
where can i see an overview of all font-icons available? in font-awesome e.g. i can NOT find those:
<span class="icon icon-norm" data-icon="*" />
<span class="icon icon-norm" data-icon="+" />
<span class="icon icon-norm" data-icon="?" />
i´d like to use different icons, though.
thanks!
Hello and thank you for purchasing.
Sorry, but it’s not a Fontawesome font, it’s a custom font generated from set of icons. Please look at screenshots with characters table http://clip2net.com/s/3a6E2aV http://clip2net.com/s/3a6E6HR
Regards,
ok, thought i had like 800 icons available just like in fontawesome – without manually adapting the website to fontawesome…
Hello,
Great looking website!
I see that there is an index.html page for faqs and info about the site, but is there an index.html page for the actual site itself? If not, which page would be considered the “home” page?
Thanks!
Hello and thank you for purchasing.
There are 4 home pages included in template package: Business, eCommerce, Agency, Portfolio. So you can choose needed and use it as main index.html page.
Reagrds,
Thanks! One last question… What size are the pictures in the gallery? When I upload my own they appear to be all different sizes.
Thanks!
For this page http://chino.aisconverse.com/works.html images have 400×270 dimensions
Thank you!
hi,
there appears to be an error with the catalog_list page in that if you tap your mouse anywhere in the main content you get an undefined page. it’s like the whole thing is an active link… please point me in the direction of how to fix…
Adam
Hello,
Thank you for taking this issue, Just replace in a js/custom.js file line( in init() method) this.product = $(’.product’); to this.product = $(’.product:not(”.clearfix”)’);
Thanks again!
Hi there, what line is that on? I cannot seem to find it..
Think I’ve found it, line 95
Hello!
Cool Theme!
Question: How to make a third level in menu?
Thank You!
Hello and thank you for purchasing!
By default Chino and Bootstrap do not support third level in menu.
Sorry, but all that we may help you, this link http://bootsnipp.com/snippets/featured/multi-level-dropdown-menu-bs3 – here is an example of third level menu for bootsrap markup, but we are not sure that everything will be wor correctly in Chino.
Will try to add this feature in a one of the next releases.
Regards,
ok, Thank You, Aisconverse:)
and the folded out navigation disappears too quickly when moving the mouse down WITHOUT leaving the flyout on this page!
Hello, just release an new 1.3 version. Will be possible to download it on ThemeForest soon.
in DOCs you are talking about a “compare page”. havent found it so far, though?
Compare pages is not including in package. Full list of pages you can find here http://themeforest.net/item/chino-responsive-multipurpose-template/9406397
http://chino.aisconverse.com/docs/#page-header (“5. and Compare page;”)
Yes, found it. Will fix it in a next version. Anyway list of pages on a themeforest product pages correct, so hope it does not confuse people before buying template.
