WaspThemes

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45 comments found.

Hi,

Can I have a slider on top of the home page

Thank you

Lucie

Hi Lucie,

I’m sorry. Home page same like on theme demo.

Best Regards

Well, yes. however, under the gallery post there is a slider and I was wondering it can be moved to the top and be it instead of the recent works?

Hi Lucie,

You can add gallery to any post with shortcodes. And you can hide recent works from home page.

ie: hide recent works, create a post, add your gallery shortcode and make this post sticky.

Yes you can it.

Best Regards

I need to return this purchase. Please advise on how to cancel.

Hi,

Please let me know why you want return this purchase? I want help you if there is any issue.

Please see this page: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

Best Regards

I appreciate that, but I just completely purchased the wrong template. No issues with functionality that I know of.

Hi,

I understand. Please go to This URL: http://themeforest.net/refund_requests/new

Choose an item from the list below: “Chloe – Personal Portfolio Wordpress Theme”

Main reason for requesting a refund * “It was a mistaken purchase”

and Describe your request. I’m think Envato will help you for this problem.

Best Regards

alfcl

alfcl Purchased

i cant instal the themes ..—..

Hey Alfcl,

Do I install the theme for you? Create a private ticket and let me know your WordPress login information and domain name. I will install it quickly.

Best Regards

Hello. With a static home page, how do I edit the content of the home page? I tried html on the page editor and in the theme options and nothing is showing up. I do not want the portfolio, about, resume, or any other modules. I just want to be able to create my own content for the body of the page. I am not a developer. I have a enough html knowledge to be dangerous, almost no CSS, and absolutely no php.

I apologize. I actually figured it out about 15 seconds after posting my question, of course. Love the template, thank you!

Hey Loassist,

You’re welcome. :) I’m hope you are happy with this theme.

Best Regards

I just noticed that when I view the website on a phone or iPad only the body content of the page is visible. Neither the header or the logo is visible. Can this be changed? I am installed on a multisite and individual profile sites for my subscribers is a significant part of my value proposition. If their picture, name, logo, and contact information does not appear on their site when viewed on a mobile device I cannot use this theme and will need a refund for both the theme and the Yellow Pencil editor that I only bought because the theme required it.

Also, I tried to submit this ticket through your support system and was told repeatedly that the purchase code was not valid though it is (I pulled the same code out of my confirmation email and my download record here on Envato.)

Thank you,

Hey loassist,

I’m sorry about it. This can not be changed. I will accept your refund request if you are not happy with it.

No no. You do not need to purchase Yellow Pencil, Chloe theme already has a premium license for this plugin. I.E you do not need another license, I accept your refund request for Yellow Pencil.

Best Regards

I received the refund approval for the plugin. Please note there there are two separate refund requests, one for the plugin and one for the theme. Please approve the refund request for the theme as well. Thank you.

Hey,

I accept all refund requests.

Best Regards

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