Reviews for ChocoRocco | Chocolate Sweets & Candy Store WordPress Theme

Reviews for ChocoRocco | Chocolate Sweets & Candy Store WordPress Theme

Cart 242 sales
Well Documented

8 Reviews

for Design Quality

Its a really great Theme for a chocolate website, I like the design quality. The guys from support are very helpful, I have resolved all the issues and now my website is almost ready, thanks.

for Documentation Quality

Thème installé avec facilité. Bon travail de documentation. Clair, précis et ergonomique !

for Customizability

I'm using this theme for a fudge/candy store, and it's perfect. Tons of options, globally and per/page.

Author response

You are welcome!

for Customer Support

great staff and support, elegant theme
all it needs is some organizing in backend and it will be TOP

Author response

Hello,
Thank you very much for your feedback. It inspires and motivates us. We will do our best to provide for our Customers a top-notch service.
Best regards.

for Bugs

I ve buy and test the theme, about:
+Its a fast loading theme
+much modules in visual composer
+looking great
But:
- it have much hard Bugs like:
- Submenu not working if u use a h1 title area
- Related Products are cutted by using variations on products
- Lightbox of Visual composer not working
- and more
-the installation via wordpress not working "are u sure u want to that "message , i ve upload it manual with FTP
-import demo content bugged, it dont import images of products

The Support is terrible, on simple question u will become the "write a Ticket...".
The Theme is not userfriendly, it have no Backendoptions (only with the Customizer). And the Theme / Options are confusing hard.

It feels like, this Theme is not finish and allready to buy - I dont recommend to buy it.

Author response

Hello,

We are much saddened to get such a review as the issues during installation you faced are connected only with server configurations. "Are you sure you want to do this" message shows that you should increase max upload filesize in server settings. The list of theme requirements is available before the purchase on the item description page (online docs).

You can find lots of layout/style options in Appearance -> Customize. All of them are described in the theme documentation. We have not received any support tickets from you - please contact us at https://ancorathemes.ticksy.com/ - we will be glad to assist you with any difficulties.

Regards

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