46 Reviews
by The4 3 months ago
The theme is great, but the most part I liked is the attention to details of the developers. Creativeness is aimed to the topic of theme, it suits beaty salon problems completely. The design is great and the settings for the theme are beautifully made. Installing process is smooth and there were already set up all the WordPress settings that usually you have to make by your self. It's, ready to go out of the box. Customer support is amazing, helped me out with the request that is out of their responsibility. Really appreciated that, thanks guys. My most recommendation!
Author response
Thank you!❤️ Your comments and suggestions were helpful for us for a better understanding of user needs, and based on it we can improve our theme in the future. Thank you for such a detailed review. We are very happy to read it! :)
I would like to express my deep gratitude and satisfaction with your exceptional customer support, namely Mike, throughout the journey of building my website using the Chérie theme, several issues came up and it was always resolved thanks to his support. His dedication, patience and professionalism was truly remarkable.
Author response
Thank you very much! ❤️ We will send thanks to Mike
Great template and tutorial videos. Mike was super helpful.
Author response
Thank you very much! ❤️
Thanks to Mike for his support. He was always there when I needed him.
Author response
Thanks for the review! We've passed on the thanks to Mike. He is the best.
How is this $70?! Raise your prices lol The design is amazing, the customization options are thorough the roof (although you don't have to customize much). The Youtube video and docs and professional level. Honestly you're doing God's work. Thank you!
Author response
Thank you, we are so happy to receive your feedback. You made our day :) Developing a theme is long, hard work and it really motivates us when we hear that our customers understand and appreciate our work. And when we receive reviews like yours.
Regards,
FirstSight team
Fast support and the solve anything you need!
Author response
❤️
Awesome
Author response
Thank you!❤️
Absolutely hard to configure.
Author response
Hello,
We checked that you didn't create any tickets for our support. If In case you need further assistance please continue the conversation with our support team via Ticksy https://firstsight.ticksy.com and they will gladly help you.
We have detailed Documentation https://firstsight.design/cherie/docs and step by step video tutorial on how to set up Cherie theme https://youtu.be/pNvnNT73-KM
We hope that you'll reconsider your rating afterwards.
Regards,
FirstSight
The theme is good and support team is also responsive.
I seemed to have a little technical problems in the beginning, but support was very kindly to help me out with the issues and now the website is running perfectly. Nice template!!
Great Team and quick support. I recommend ! thank you very much Mike for your help.
The value of the theme and the support is outstanding.
Had some minor issues due to a lack of experience in website building. I had received help and assistance quickly and reliably.
At first, I was hesitant to write my issues to the help center, but they listened, explained, and guided me through the process.
Big thanks to Mike - you are the best. Really went the extra mile to help in my struggles.
10 /10, definitely recommend
Author response
We thank you so much for taking the time to share your experience with us! ❤️❤️❤️
This theme is completed and well done. In case you need further assistance for any issue, the technical support is very efficient to help to solve anything.
Author response
Many thanks! ❤️
Great and elegant theme but the documentation can be improved. Especially on the translation part. which is not enough to completely translate the theme and the functions used as cart overlay menu. Maybe for the next update.
Author response
Hi! Some copy should be translated in the Cherie-core and WooCommerce plugins as some texts are coming from the WooCommerce templates. This info has been already added to our online documentation. You can always reach out to our support team here https://firstsight.ticksy.com/ if any help is needed.
