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where can i ged rid off text color #9f9533?
thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.
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Thanks so much!
Hi I have my purchase key added to the theme options, yet 24.1 won’t install. I go to my Envato account to download the latest version, it states version 24? When will you update Envato repo? Please explain how I now get the latest version?
If after following the guide you still can’t update, please provide admin credentials.
Hi, 24.1 is not available to download from Envato!?
That’s why there is an Envato API – to get the update from your admin panel. In order to appear in your download section it must go though review and this takes time.
Is there any particular reason you don’t update the standard way. Updating using ftp is thing of the past besides it is quite risky relative to Envato api update.
If you open a ticket my colleague will provide a link if you don’t want to wait for the review.
Hi thanks for the explanation, reason I’ve been waiting for the download is that the API isn’t working within the admin panel. Guess we’ll just have to wait longer.
Hi there, as far as I can see there are quite a few updates today, so the Envato API seems to be working . If you don’t see the update 24.1 the most probable reasons are 1. Invalid purchase code 2. style.css has been altered.
My advice is to open a ticket with your admin credentials and my colleague will find out what’s going on quickly.
Hi, 24.1 shows as available in the theme panel and it’s been over two months now since Ilast requested your assistance as a buyer of this theme. Due to the security and file permissions it wont update through the Envato API hence why I requested you kindly update the Themeforest repo or send me the direct link as promised – btw FTP isn’t a thing of the past. I’ll update via FTP as I have always done, please advise asap. Regards
Hi there, I re-uploaded the files. Can you please confirm that you have version 24.1.
Please note that Envato introduced the automatic update feature. FTP as technology may not be a thing of the past but using it for updates is.
If updating manually was a great concept, companies like Apple and Google would stick to it. As you well know, the only option available to update their products is automatic update. So in this respect Envato is just following the trend.
Is the theme compatible with HubSpot?
hello i just bought this amazing theme and im looking for a psd source to submit my design to the client… i saw that you can provide it or a.sketch file that i will convert to .psd can you send me it ? thanks
Thank you for your kind words and for choosing out theme! Please open a private ticket in our Help Desk and my colleagues will be happy to provide the sketch files.
hello thanks … i did it.. hope i done well
Hello vantam, been using your theme for a long time but now as of this past year our website is on HTTPS and every time we update the theme our HTTPS church website breaks. The culprit is due to the theme cache folder with the all.css file that keeps adding the following background files…
background: url(http://church-event.vamtam.com//wp-content/uploads/2014/01/foot_patt.png) repeat center top scroll;
background: url(http://church-event.vamtam.com//wp-content/uploads/2014/01/events_bg.jpg) no-repeat center top fixed;
Is there anyways to locally include those files into the theme so they’re not pulling from your website? Or a better question, why are they there? Because it’s not being called from an https protocol, we get an non-secure warning popping up in Chrome and Firefox and have to manually go in every time and fix it.
Hi, please check if you have replaced all http:// links in the wp_options table in the database. You can also change these images in VamTam/Styles/Footer – background image and VamTam/General/Single Events – “Footer background”.
Please next time open a ticket here – support.vamtam.com
I have a quick question. Is there any week view option available in this theme? I see only month view and day view.
Thank you for the update. I have already purchased and downloaded the theme from other account. How do I update the plugin in live theme now?
Hi there, you update plugins the standard WordPress way.
Please next time kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.
This is not working. I was expecting the page is built with the plugin. It’s given an external URL link. I couldn’t find the pro licence file also inside the theme for this plugin. Please help.
Hi there, please open a ticket in our Help Desk – support.vamtam.com
How do I receive updates for the third party plugins?
Thank you for using our theme! If you mean the bundled plugins like Revolution Slider the updates come with the theme’s update.
Is theme compatible with PHP 7 and PHP 7.1?
Thank you for your interest in out themes! Yes the theme is compatible with those versions.
Release date September 23, 2017
How to update to Church and Events 24.1
Changelog Church and Events
I would like to know if the events on the home page can be fed from facebook and instagram
Thank you for your interest in our themes! I am sorry but this is not possible at present. Regards: VamTam
Would it be possible then to do the opposite? i.e. when one creates an event in WP, to share it to facebook events and instagram?
Hi there, you will need this premium addon – https://theeventscalendar.com/product/event-aggregator/
Just bought this theme, but the google maps is not working, can you please help.
Can we have users signature added for when user buy tickets with the ecom?
Thank you for your interest in our themes! I am sorry, this is not possible. Regards:
What about a woocom plugins like; https://codecanyon.net/item/woocommerce-order-signature/18331806?s_rank=1 or others?
Can we use this plugin with this theme/ woocom setup? https://codecanyon.net/item/woocommerce-square-up-payment-gateway/19692778?s_rank=1
Thanks in advance!
Hi there, they may work but we haven’t tested them so I can’t give you assurance.
hello many question regarding the theme
• How generate the countdown timebar on the top of the website between 2 events…
• there seems to be a bug with the module of the gallery page: when using category filters these only work in the displayed page and not in the whole: result, the search can appear as empty when we do not have an article associated with a tag on the page on which we are
thanks for the reply its urgent !
thank you for choosing our theme! I am sorry but we do not provide support here.
Release date November 03, 2017
How to update to Church and Events 25
Hi! After the last update there were some glitches with the colors, which I fixed, but youtube videos of the sermons are not playing. Do you know why?
We would be happy to help you determine the cause for this issue. Please provide admin credentials.
Hello, I just purchased this theme. I was wondering if I cab have more than one Calendar. For example If I needed 7 Calendars, each with different event dates. Is that pissible? Thank you.
Hi there, check out this article.
Thank you. I have another issue. The forgot password function is not working. After I enter the email to reset my password, the message shows “Password reset email has been sent.” however i have not received the email. I have tried it twice already.
I just tested it, it works. Have you checked your Spam folder?
Having issues after updating the theme to latest version. Keep adding Text/Image Block after every page update.
Hi there, several people already reported this for the last 2 days and we are working on a fix that will be included in the next theme version today or tomorrow.
Thank you so much. wonderful! job you are doing.
I’m interested in purchasing the theme, but I wanted to know can the top bar in the header section be removed?
Thank you for your interest in our themes. Yes you can remove the top bar from the Theme Option Panel.
I don’t understand how you get 87 score (mobile) and 81 score (desktop) in the page speed test of google… we installed the template, without all plugins and we get 60 and 74. A lot of issues with JS and CSS
do you use something to improve the perfomance of the website? what is the reason because you have good score and me don’t if is the same template?
Hi there, you don’t have a purchase badge, so are you sure this is the theme in question?
Google Page speed is about Hosting, images, caching and other things that are not related to the theme, so you won’t find a single theme that will get you result above 80 unless all the things not related to the theme are optimized.
Could this them work well with this events plugin https://codecanyon.net/item/wordpress-pro-event-calendar/2485867?s_rank=2 VS the $89 a year one?
Thank you for choosing our theme. We haven’t tested it nor have I come across clients using is so I have not idea if this plugin will work nicely with the theme.
Most of the plugins do but in case you run into an issue we will not always be able give you a hand with those third party plugins as we are not familiar with them.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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