Discussion on Church WordPress | HolyCross Church

TheRubikThemes

TheRubikThemes supports this item

Supported

This author's response time can be up to 10 business days.

129 comments found.

I cannot send a ticket through your website. I have several questions to ask.

Hi lensworks,

Thank you very much for your purchase & patient. Our supporters will create a support ticket on behalf of you so please check your email and kindly proceed via email.

Thank you for your understanding,
RubikThemes team.

how do i activate my theme ? its telling me i should purchase after buying and installing. need help asap.

hellooooooooooooooooooooooo, how do i activate my theme ? its telling me i should purchase after buying and installing. need help asap.

am having issues signing up

Hi rhychard,

Thank you very much for your purchase & patient. Our supporters will create a support ticket on behalf of you so please check your email and kindly proceed via email.

Thank you for your understanding, RubikThemes team.

Is this theme compatible with PHP 7.2?

Currently it’s not yet confirmed. Please kindly wait until we do a proper check for this.
Thank you!

iamalem

iamalem Purchased

Hi, Why’s the link from Team members leading to a 404 page? It was working fine before but doesn’t anymore.

HI iamalem,
Team member is a postype so the page will be still there if the page of member detail is still there.
Please check at your admin & frontend if the link is correct.
Thank you!

rhychard

rhychard Purchased

I cannot send a ticket through your website. how do disable donating bottom on every event ?

Hi rhychard,
I believe we gave support 6 tickets to you through our ticket system.
Please kindly use the same old method to send a support ticket.
Thank you for your understanding!

How can I get a refund, I havent been able to get any help on this theme with open tickets. There is extreme difficulties changes almost everything

This does not hep resolve the pages that were suppose to be added back which I told they were a few days ago. I do not see them at all. Can this be resolved ?

Also I use BlueHost so I doubt they would use anything fake also my site is using a dummy address currently as its being built.

Hiktechgroup,
You seems to send the wrong credential to us and our support officer did try to contact you but hear no response.
Please help to confirm.
Thank you!

dohoward

dohoward Purchased

I forgot one letter in my email when signing up for support and now I can’t log in for support. I gave the wrong email address. I tried to sign up again but my item purchase code is locked to that first sign up. However that first sign up has the wrong email and so I can’t verify the account and I am stuck in limbo. I sent an two emails already about this but received no response. I really need support ASAP. Please respond.

Please send a PM to us via this https://themeforest.net/user/therubikthemes#contact with the correct email so we can change for you. Support ticket can only submitted via our support gateway.
Thank you for your understanding!

Have a nice day!

How I am suppose to create support ticket on your website when it says my license is expired?

While trying to create a support ticket it displays this message – “We’re sorry you are unable to create support ticket. Item support has been expired for this purchase code. You may purchase new license or extend support.”

I just purchased this theme..

Just tell me how can I remove purchase icon from the website?

Just saw your ticket few hours ago. Our support officer will handle it as soon as it touches them. Please kindly understand the situation and thank you for you patience.
Have a nice day!

Thank you for resolving my issue so quickly. However, I noticed there is no Yearly/Monthly/Weekly filters for Events. How can anyone view yearly/monthly/weekly calendar of events?

need to remove color picker —Your ticketing system does not accept my ticket submission.

by
by
by
by
by
by