Support for Church WordPress | HolyCross Church

TheRubikThemes

TheRubikThemes supports this item

Supported

This author's response time can be up to 10 business days.

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Where can I get support from SWLABS?

Hi there, Thank you very much for your purchase (if you did). Sorry for any inconvenience you might have for this but all support requests (mentioned in https://themeforest.net/page/item_support_policy) will be handled via our dedicated support forum at http://support.swlabs.co. Please kindly register an account there (you will need to input your purchase code to get through the procedure) and submit a request on your privileged forum then. Our friendly support team will help you out in a timely manner. Thank you for your support & understanding.

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy

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