Reviews for Ciena - Fashion WooCommerce WordPress Theme

Reviews for Ciena - Fashion WooCommerce WordPress Theme

By
Cart 168 sales
Recently Updated
Well Documented

10 Reviews

for Customer Support

no response from customer support, opened 2 tickets, and its been more than 2 months and no one has responded yet. now getting this message

"Your support package has expired. Please extend to continue receiving our support."

Not sure how can they even ask for renewing the support, when there is response from the author.

for Design Quality

best design ever.... wish you had this in real estate

for Customer Support

I really appreciate the customer support!
They are very helpfull.

I am also happy about the possibilities of customisation of the theme. Big thumbs up.

for Customer Support

Best and satisfying customer support ever. Thank you for everything!

for Customizability

The theme is nice and well prepared. But the devil of satisfaction is in details.
There are parts that are difficult to find how to change. Footer has parts that can't be changed. The Fami site is not available and updates don't work.

Author response

Hello,

Sorry to hear your experience.

But there seems to be a bit of confusion here.
Although we do have online guides for your problems. However, please contact us through the support system, we will quickly guide and help you solve these problems.
https://support.familab.net/

Thanks,
Familab

for Customer Support

I purchased and used this template by Familab.

Easy installation with heaps of different customization options, I broke the shop page and support fixed it up for me within a couple of hours.

Highly recommend.

Thank you Leo

for Customer Support

Apart from a great looking theme, the support was incredibly helpful and fixed a bug for us straight away! Highly recommend familab and would definitely buy again. A+ Great service!

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