Web Themes & Templates

Discussion on Cinerama - A Theme for Movie Studios and Filmmakers

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289 comments found.

I just bought the theme and have the interactive home page loaded, however, the sometimes the hover action over the titles of the movies do not work. Especially when you scroll back up to the first movie title.

Also how do I get the name of my company in the upper left corner like you have it on your demo page? I tried uploading the logo but it overlapped with the first movie title on the interactive page.

Nevermind. I figured it out. It was the header size.

Hi there,

Glad to hear that you managed.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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I want to buy this nice theme, but is it possible to change the font with my own uploaded font?

Hi there,

Thanks for taking an interest! You can either choose from a variety of google fonts that are included within our theme options or use your own custom font. For this you can read more about it here.

We hope this helped and let us know if you have any additional questions.



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John3v16

John3v16 Purchased

bought the theme a hours ago and trying to install the demo content. But I got this error message:

Please note that your server resources are not configured properly so you might run into an issue during the demo import process. Please adjust your server configuration values.

I wanted to open a ticket but after signing up, the confirmation email was never sent to me.

Hi there,

Please send us a mail with your information so we can help.

Thanks.



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John3v16

John3v16 Purchased

I sent a message to that email. I wish you guys can just help with the demo import as I don’t want to have to discuss everything out here in the public.

Your support team has my website’s admin access. Kindly ask them to just import the demo for me. if the process was straight forward, or the documentation was up to date, I wouldn’t need your help

Hi again,

We couldn’t find any message regarding this.

Please submit a request on our helpcenter and one of our agents will be happy to assist you. See this article: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket



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pi-pages Purchased

hello, where could i change the “enter keywords…” text in the search bar widget?

Hi there,

You will find the path in wp-content/themes/cinerama/searchform.php Where you can manually change the string. Also please check in Cinerama Core if the string can be translated with WPML.

Thanks.



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pi-pages Purchased

thanks! i adjusted it to me needs and put it to the /cinerama-child folder – that did the trick!

Hi there,

Glad to hear this! :)



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The timeline you propose in the theme doesn’t work at all…it seems like this issue is more than two years old now. is there any update?

It’s impossible to go after 2000, it creates the date 2021 automatically, even when I set 2000 in the correct field …

Hi there,

Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.



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rjv6

rjv6 Purchased

is it possible to disable the loader animation that appears each time we navigate to a new page?

Hi there,

Thanks for writing in! You can simply navigate to Cinerama Options > General > Smooth page transitions and turn them off, as well as disable the Preloading Animations.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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theireton

theireton Purchased

Cannot get support to work properly, so asking my question here.

My about page will not scroll for some reason. I cannot scroll down to view the entire page. Can you help please?

Hi there,

Thank you for reaching us!

This needs to be investigated by our support team as it does not happen on our testing environment.

To change the loading animation please navigate to Cinerama Options > General > Preload Pattern Image.

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you. We have verified your user account so you will be able to submit for a request without any issue.



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theireton

theireton Purchased

Thank you, I have submitted a ticket. This is very urgent as this site is supposed to launch and go live tomorrow!

Also, that did not fix the page loader icon. I replaced that image and its still the stock camera thing that comes with the theme.

Hi there,

Once we check we do see that your request has been responded to so please continue the conversation with our support team for further assistance.

Thank you for your patience.



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pi-pages Purchased

hello, i got a small other problem. the site https://www.rickfilms.de/ looks different in safari in the header (white bar on top). in any other browser it works great, how can i get rid of this?

Hi there,

Please try to add this code to Appearance > Customize > Additional CSS

.edgtf-logo-wrapper{
    width: 300px;
}

We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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pi-pages Purchased

thanks, you are the hero of the day!

Hi there,

Glad we could help! :)



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Do you have a new version? I have Version: 1.0.1

Hi there,

Thanks for writing in! The latest version released us 1.9.1. So you should consider updating your theme and it’s plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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