Most of the time I use themes from Qode Interactive, and I am always happy with the quality. But this time, the theme is wonderful but in use ... it's a disaster. I write all the time to the support because there are a lot of tiny detail who doesn't work and in the future, my client will use with difficultly his website.
You should know that you can always turn to our support team and you are more than welcome to submit a request at our help center and our support team will be happy to help regarding any theme related question. They will gladly help you to setup your website within our theme and assist you with theme options.
Not a lot of customizabilty. great if you use a pre build template, otherwise find a different theme.
We are sorry you feel this way about our theme.
Cinerama has a lot of different options so you can style it to your preference. If you are not sure how to achieve your desired layout, feel free to submit a request on our helpcenter in the upper right corner and one of our agents will be happy to answer any question you might have.
We hope that you will reconsider your rating afterwards.
Aleksandar "Alex" Pandzic was excellent with assisting me with making sure my theme was setup correctly. I came over from www.format.com to Wordpress and knew how I wanted my new site to look. Alex was very helpful with assisting when I was originally not able to customize anything. Apparently, I had a plugin that was working against me-unknowingly. Thanks a million once again!