Use cinnamon theme about a year and all this time the author can’t fix the issue with pictures resolution onto iOS devices. The imaginem page builder is simple but not perfect. You can’t edit as much as you want.
Hi, We did not understand what you mean with iOS image resolution issue.
Could you contact our support and we can help you with this.
It's a very good designed template with many customization options and very easy to handle. I would give 5 stars but the support reaction time is just to slow. There is no ticket system so you only can use a forum and the reaction time is +/- 24 hours.
Thank you for reviewing. Perhaps you've misunderstood the support system.
We generally always reply within 24hrs, which is a good turnaround time even compared to the other authors. We also have support during the weekends and proudly technical support is active throughout the whole year without any off days.
The support system is powered by the same forum system used by WordPress dot org and is popularly used by WordPress themes. It's a familiar system which is the reason we chose it as our support system.
The support forum also has the ability to private reply just in case you want to share urls which aren't yet open for public. This acts as a closed ticket system when required.
The open forum concept helps everyone to see already posted answers to solutions. We also help with minor alterations, and those codes can be viewed by all users which is an additional advantage in the forum system.