22 comments found.
Hello, I’m having issues with the fonts. The CSS file is ok, but ti loads the dafult fonts instead of the theme ones. I disabled default fonts from Elementor Settings and regenerated the CSS and Data just in case, with no luck.
Hi there,
I am sorry for this inconvenience but if you want to help – please open a new ticket on https://support.la-studioweb.com . Our support team will help you.
Best Regards, LA Team.
Hi guys! could you tell me please, why there is no this category swiper in the theme I have installed. It should be in the shop page. LaKit advanced carousel. And does it work on a click, because clicking it on the demo does nothing https://ciri.la-studioweb.com/shop/?theme_template_id=1499
Hi there,
Thank you for purchased our theme. Please open ticket at https://support.la-studioweb.com. Our Support Team will help you check it
Best Regards, LA Team
Hi, I’m about to buy this theme. It is written about 50% discount but I don’t see any, and your official website is down. Are you working and should I hope for the support?
Hi there,
Firstly, thank you for being interested in our theme. For your question:
1. Sale-off the campaign is ended, we’ll remove the promotion banner now. It would help if you waited for the next sale-off campaign.
2. Sorry, that link is broken, you can access this link: https://wpelite.ticksy.com/ to go to the support system
Thank you, LA Team
Hello, nice to hear from you. I have an envato elements accaount. I have downloaded it from there. I’m going throw the theme and really like the work you’ve done there. I have some issues with updating plugins, I think they are trying to reach your web page which is down. And to activate the license, this token system doesn’t work for me. I really wish for it going smooth and if it takes it to purchase from here, I’m cool with that to. Appreciate your efforts to put together so nice this theme
Hi there,
Envato Elements do not provide support services. You should buy the theme on ThemeForest for get fully support services from us
Best Regards, LA Team
every few days, some images diasapear from pages totally. (every image on a page gone, i have to do into edit, and pres save/update again for the images to return.. known cause? how to fix?
Hi there,
Thank you for purchased our theme. Please open ticket at https://support.la-studioweb.com. Our Support Team will help you check it
Best Regards, LA Team
Hello, my client bought and installed this theme on his site, but everything appears unconfigured, when he sees it in elementor it looks good, but when publishing everything is unconfigured
Hi there,
Thank you for purchased our theme. Please open ticket at https://support.la-studioweb.com . Our Support Team will help you check it
Best Regards, LA Team
I do not recommend purchasing this theme at all. I bought this theme 4 months ago and I am still having unresolved problems. The theme gives a lot of problems when using it and it doesn’t look good on mobile devices. I hired support for the theme but they do not provide me with solutions to the problems I have and they take a long time to answer. At least I have to wait a week and a half to get an answer and the solutions they provide are not valid.
Hi there,
I apologize for the inconvenience, as I mentioned in the support ticket you are using the old version of the theme as well as the required plugins. I gave you suggestions for you to update the theme but you still refuse to follow, what can I do for you if you don’t follow the instructions?? We are obligated to help you, not do these things for you.
Best Regards, LA Team.
I have installed the template but it fails when I try to import demos and I don’t see the pages or anything. I opened a ticket but I need help because it is for an urgent project.
The ticket number is #3355063
Hi there,
Thank you for purchased our theme. Our Support Team will help you check it very soon!
Thank you so much! LA Team
Hey,
Do you support multisites in different languages? Or do I need to buy multiple licenses?
Hi there,
Firstly thank you for interested the theme and for in your case, you can use one license if you have multiple language sites/
Hope this help you.
Thanks & Regards, LA Team.
Thanks! I’ll be making a purchase today.
Thank you so much!
If you have any problem with the theme. Please open ticket at https://support.la-studioweb.com. Our Support Team will help you.
Best Regards, LA Team
I opened a ticket 7 days ago and still no answer
Hi there,
Sorry for the delay. What’s your ticket id? Our Support Team will check it in today.
Thank you so much!
Yes, but you’re slow in your answers. I can not wait 4/5 days for a response, because so the service lasts 1 month.
Hi there,
Sorry for late response. What’s your ticket id? Our Support Team will help you check it now
Best Regards, LA Team
3240002
ID #3240002
Hi there,
Please check your ticket. We just replied to you
Thank you so much!
Their support too slow. not recommended.
Hi there,
Sorry for the delay response, what’s your ticket id? Our Support Team will help you check it quickly
Best Regards, LA Team
3228628
Hi there,
We just replied to you, please check in your ticket id
Thank you
Thank you. Much appreciated!
You’re Welcome, If you happy with our theme. Please give a rate 5 star for us
Thank you so much!
I bought this theme and found several bugs. So I opened a ticket on 26th January at support page (https://support.la-studioweb.com) and until today, nothing was fixed. Sorry but really don’t recommend this theme and support from LA-Studio company.
Hi there,
I am so sorry for this inconvenience, could you give me your ticket ID ? I will check it for you.
Thanks & Regards, LA Team.
3217053
Hello, I am getting few errors, I can’t install Woocommerce, getting error (already opened ticket), my navbar has some padding from left and right but demo is without these paddings. Also missing animation when opening right sidebar. And there are missing some images and complete portfolio – nothing was imported.
Hi there,
Thank you for purchasing the theme. For your problem, please open a ticket at https://support.la-studioweb.com. Our Support Team will help you check it *
Now we are on Tet Holiday, support will be delayed more than 2 days, sorry for the inconvenience, we will check and reply to you very soon Best Regards, LA Team
My Client Purchased this theme and when i installed it i am getting error https://prnt.sc/B_NNaXmrJcDZ
Hi there,
Please open ticket at https://support.la-studioweb.com . Our Support Team will help you check it
Best Regards, LA Team
how i can add sticky home, add to cart, search wishlist in mobile view
Hi there,
Please open ticket at https://support.la-studioweb.com . Our Support Team will help you check it
Best Regards, LA Team
Presale Question:
How can you build the portfolio on your website? Is it with the blog or is there a separate functionality for creating portofolios?
Hi there,
Firstly thank you for interested our theme and for your questions – The theme is support a separate portfolio function. You can enable it on Theme Options -> Widgets & Extensions https://prnt.sc/HjdKoKUnusTo
Hope this help you.
Best Regards, LA Team.
looks PERFECT!
Thank you so much!
Great work!
Thank you 
Congratulations, best of luck with sales
Thank you
