252 comments found.
hello, is it possible to create Cities of Vietnam and add places as museums, restaurants (with map views) ? thanks
Hi there,
Thanks for writing in! Sure, you can categorize listings by city, and enable users to search through listings for a particular city. Here’s an example from our demo site: http://cityrama.select-themes.com/listing-region/manhattan/ .
For the search, you can see an example of it here: http://cityrama.select-themes.com/
https://www.screencast.com/t/7ZJbXZ0g663 You can also create child regions: https://www.screencast.com/t/kLjVymAaD . Although in the search bar, they will all be displayed in a list: https://www.screencast.com/t/aNZxjwXxi We hope this helped and let us know if you have any additional questions.
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Hi. Can we add Claim business and Advertisement campaign for your theme. If so, which plugins for these are compatible for the theme. Thank you.
Hi there,
The listings can be claimed using WC paid listings plugin which is an addon. So, you could check closer this add-on if you are interested in using it with our theme. We added compatibility for it. You can always search for a 3rd party plugin to achieve what you want. However, please note that we have not tested every available plugin and cannot guarantee compatibility with all 3rd party plugins available.
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I’m waiting support answer. I bought theme but one error was ocurred
Hello,
Thank you for reaching us!
Please note that our support management system is sorting requests by the latest requester update, so every time you send a new message in the same request, that request gets pushed down the queue.
We’ve checked and we see that your ticket has now been updated with response. In case you need further assistance please continue the conversation with our support team at the Help Center. Thank you.
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I am interested in this theme
Is there a possibility that advertisements can be placed in the eventpages?
Can advertisements place banners between the events? Paid or unpaid
Is it possible for organizations to register, create events (without the intervention of the website administrator) and the website administrator to agree or not to post the events?
Hello,
Thank you for taking interest in Cityrama theme!
The plugin used for adding listings is WP Job Manager and you can test user dashboard by signing in from the front end of the demo website with the following credentials:
Username: test
Password: test
When users are adding new listings they can add description, featured image and gallery images which can be a banner image (please see screenshot).
Option to have paid listings can be added with “WP Job Manager – WooCommerce Paid Listings” addon, however, this plugin is not included with the theme and it needs to be purchased separately.
There is an option for admin to moderate submission of new listings (please see screenshot).
Do let us know if you have any additional questions.
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We’re interested in purchasing this theme. Does it have PSD file and What font is being used for the CityRama logo?; we need to know if we need to purchase the font
Hello,
Thank you for reaching us!
When it comes to PSD files, please check this article – General Info On PSD Files. Font used for logo should be Montserrat.
Do let us know if you have any additional questions.
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Hey there – when will this theme (and more importantly the child theme) be compatible with PHP8?
Hello,
We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however you will be notified via email when the new update is online on ThemeForest.
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can I get subscriptions from users to add their own business to the directory? does it have movie app for both android and iOS?
Hi there,
Thanks for taking an interest!
Check out Cityrama’s user dashboard by singing in from the front end of the demo website with the following credentials
Username: test Password: test
We created this theme with main focus that users could create and search listings.
Admin could manage user roles of the users that are registered. Users with different roles has different privileges on the site, partial access to the dashboard, etc.
All users can register, and all of them are allowed to submit a Listing, but you can moderate each Listing before publishing.
We are using WP Job manager which is a free plugin which you can use, it has though different paid addons, such as https://wpjobmanager.com/add-ons/wc-paid-listings/
When it comes to a movie app, please note that we are creating WordPress themes and not apps, though all our themes are responsive and you can check the performance of any of our themes on any device.
We hope this helped and let us know if you have any additional questions.
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Hi there! I sent a support query 5 days ago and still have no asnwer… How many days do I have to wait aprox?
Hi there,
We could not locate any open request from you so could you please provide us with your request ID so we can check at our help center?
Our usual response time is within 24h.
Thank you.
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Great!! my email es casilvat@uc.cl. Thank you!
Hi there, did you find the request? I installed the plugin WP Job Manager but there is no way I can set up a different “base” name… I need to list places in my city and the permalink shows “job”. Thank you!
When trying to personalised the theme appears an error “�cript> �”�”... So I was trying other ways to get what I need with no luck
Hi,
Please check this article – How To Change The Permalink Slugs For Your Custom Posts. In Cityrama theme you can find this option in Select Options > Listing.
At the moment we could locate only two closed tickets with your email both from April.
To submit a ticket please follow instructions from this article – How To Submit A Ticket. You can also contact our support through this email, just include your purchase code in the mail, and our support agents will gladly help you.
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Hello, I would like to use the theme to be a cityu guide, using different cities in one theme, is that possible? Thanks
Hi there,
Thank you for your interest in Cityrama! Sure, you can categorize listings by city, and enable users to search through listings for a particular city. Here’s an example from our demo site: http://cityrama.select-themes.com/listing-region/manhattan/ .
For the search, you can see an example of it here: http://cityrama.select-themes.com/
https://www.screencast.com/t/7ZJbXZ0g663You can also create child regions: https://www.screencast.com/t/kLjVymAaD . Although in the search bar, they will all be displayed in a list: https://www.screencast.com/t/aNZxjwXxi
We hope this helped and let us know if you have any additional questions.
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Hello, I have been trying all night to import the page using the XML file. Unfortunately this never really worked. I really did everything exactly as in the instructions, but in the import window it always says something like: “Unfortunately failed”, “Bar not available” “Clubs not available”, ...
I don’t know what the problem is. I just want to have, for example, the “New York” page and adjust it to our stuff. Unfortunately I can’t get that to work at all. The problem is that I need to have the page ready by Monday. Is there anything you guys can do to help with this? Thanks a lot!
I have already just created a support ticket in this regard as well. 
Hi there,
We do see that your request was responded so please continue the conversation with our support team for any further assistance you need.
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Thank you very much! We have created another ticket with concerns. Again, I would like to say thank you for your good work, this is really not self-evident. I write here again our new ticket number: #195934
I will definitely rate your theme including support with 5 stars!
Hi there,
We do see that your request has been responded so for any further assistance please continue the conversation with our support team.
Thank you <3
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Thank you for letting us know. I have replied again!
You’re welcome.
Our average response time is around 24 hours on weekdays and our support agents are trying their best to answer all of our users in this timeframe. Also, please note that our support management system is sorting requests by the latest requester update, so every time you send a new message in the same request, that request gets pushed down the queue.
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When I want to import “Demo Content”, the whole thing always stops at 90%. I’ve been running this for over an hour now, but it never gets to 100%. For example, if I select only “Content” instead of “all” it reaches 100%. Only not with “all
Hi there,
Thanks for writing in! If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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Hello, I just bought your theme. On the preview page, I saw that you have 9 different default pages. For example “New York”. Now I wanted to choose “New York” and then edit it, because I really like it. Unfortunately I can’t find an option to activate “New York”.
I also looked through the documentation. It only says that you should go to “Import” and there you can select “Cityrama”. However, this is not completely transferred with me, although I click “All” and select “Yes” for import attachments. But where can I select the “NewYork” template?
Thanks a lot!
Hi there,
Thanks for writing in! Once you imported the demo content you should be able to set your HomePage,
We hope this helped and if you have any additional questions feel free to submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
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Thank you very much! This helps me a lot. Now I just need to know what the 90% means. I wrote that in a comment two hours ago. Thank you very much for the help!
Hi there,
If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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There are no links such as listing regions, listing categories and listing tag at the left side bar in the wordpress dashboard. WP Job Manager, is the plugin paid?How can I activate it, is there any other solution?
Hi there,
We are using WP Job manager and for locations is used addon Listing Region First you’ll need to install this addon Regions for WP Manager and then in Listings > Settings you could enable it in Filter and add your Regions which will show up.
WP Job manager is a free plugin which you can use, it has though different paid addons.
We hope this helped and if you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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Will the 6.0.1 update come? Can you help me with the theme and apps? about the update
Hi there,
Please note that our developers are constantly working on updates for all our themes. At the moment we don’t have any ETA when new update will come out but we hope it will be released soon.
If you need any theme related assistance, or you have any questions, we would appreciate if you could please submit a ticket at our Help Center or contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.
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Hello, I have a presale question. Would this theme easily work on a bilingual website using a translation plugin like Polylang or WPML or the likes?
Hi there,
Thank you for taking interest in our theme.
The theme is compatible with WPML and for creating multi-language site with our themes we have this article that you might find helpful – How To Create A Multi-Language Website.
If you have any additional questions please let us know.
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Hi, please can you help me install the theme demo hilsinki, cuz i got problems with widget, error code, i got an error code. My email is emilio.ghazal@gmail.com
Hello,
Thank you for reaching us!
Regarding the issues you have with widgets, please understand that we didn’t include compatibility with WordPress 5.8 yet and we are working on adding compatibility for that version as well. By then install and activate Classic Widgets plugin.
If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file
If you have further questions, please submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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Hello,
I’m intrested in your theme Cityrama https://cityrama.qodeinteractive.com/ but there are some unclear features about it :
1) In the “Add a place” button does it allow multiple places per user ? (I need to have one place per user only, is it possible ?).
2) Is your theme compatible with the ACF plugin ? Can I customize/change the fields in the place and use my own fields ?
3) Is your theme compatible with Wordpress 5.8 ?
Best Regards.
Hi there,
Thanks for taking an interest!
1. Check out Cityrama’s user dashboard by singing in from the front end of the demo website with the folowing credentials
Username: test Password: test
So once you are logged in you will be able to add places.
2. We have not tested this plugin so please understand that we can not guaranty theme compatibility with it.
3. For WP 5.8 you can try using this plugin as a temporary solution: https://wordpress.org/plugins/classic-widgets/ until we release an official update.
We hope this helped and let us know if you have any additional questions.
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Hello,
I purchased your theme Cityrama but I have some questions about it :
- The registration Tab shows the message “You don’t have permission to register” Even though I allowed users to subscribe. Why is the register form not showing ?
- I need to customize the fields of the places example : Add 2 more phone number fields, add checkboxes, add an extra description field … Remove the price field… Is it possible to do that ? If so, how can I achieve this ?
Best regards.
Hi there,
Please navigate to Settings > General and check anyone can register box like shown in the screenshot https://www.screencast.com/t/g2mASMBg
And for any additional questions please feel free to submit a ticket on our help center and our agents will help you.
Thanks.
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Hello,
Thank you for your answer.
I submited a ticket on your help center, still waiting for an answer.
Thanks
Hello,
The support agent has been informed, your ticket will be answered as soon as possible. Please continue the conversation on Help Center. Thanks
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Presales questions: - can I change the checked items on the listing? - if a user likes a listing does that factor into future searches? - can I write my own plugin to override the search feature? - can multiple people “own” a listing? - can I use a different template to show a listing depending on it’s state? (paid, etc) —thanks
Hi there,
The checked items are all our Icon WPBakery elements, you can change the existing ones, add new and delete the ones you don’t want. The like feature doesn’t affect the search. When you buy our theme, you can alter it in any way you want, but keep in mind that we don’t provide support for items that have been modified and we don’t offer modification services. Each listing can be owned by only one user. There is only one layout for all listings.
Let us know if you have any additional questions.
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I installed the theme and now want to have my editor add listings. He is an editor level user in WordPress but the option to add listings is not there for him. I don’t want to make him an administrator for security and technological reasons so what can I do?
Hi there,
There is no option for this. Only the administrator can add listings. Achieving this would require changes in template files, which is not included in item support, sorry about that.
https://themeforest.net/page/item_support_policy#whats-not-included-item-supportIn case you are not familiar with programming, you could look for someone who you can hire for this kind of job at the following link: - https://studio.envato.com/
If there’s anything else, please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket
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This theme is not amp?
Hi there,
Thanks for writing in! This not usually functionality for the premium WordPress themes on the Envato market because of the robust functionality and options they offer so I suggest to search for some third party plugin that will extend theme functionality in this way.
Let me know if you have any other questions.
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