Discussion on CityTours - Hotel & Tour Booking WordPress Theme

Discussion on CityTours - Hotel & Tour Booking WordPress Theme

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1978 comments found.

Hi there, really loving the theme so far. How do I link the “about us” page to the about us link in the footer of the page? Thanks in advance.

Hi there, any updates on this please.


Agrtyr Purchased

Hello, i want to know how to get email notification, when someone book a hotel on my website thanks

You can set it in the theme options panel. And please configure WP SMTP plugin settings. Best regards,

Hi there, I am currently using the theme and would love to have some customization done. Do you guys offer that service, or is there anyone you can recommend?

Please contact wow.kingdev08888@gmail.com Thank you.

Hi there, I am currently using the theme and would love to have some customization done. Do you guys offer that service, or is there anyone you can recommend?

Please contact wow.kingdev08888@gmail.com Thank you.

bantonb Purchased

hey, your demo link goes to a spam site. Check it out please!

Hi. I’ve acquired your theme and left you guys a ticket a week ago and still no answer. I hope to hear from you. Ticket nr #35648. Thank you

This theme is still looking very good for its age!

But a couple of quick questions – as WP Bakery is included, does this mean we could increase the size of the font (as the demo site has really small text!) – I’m assuming yes, but it’s worth asking!

Also, to get our project up and running, we will be operating on an affiliate model to begin with – so we don’t need the booking block, just a CTA button – is this doable?


Hi, Yes. You can change the font size in theme options panel. And you can add the contact form instead of booking block. Best regards,

Where is CTBooking Updated plugin? the url is not reachable https://c-themes.com/plugins/ct-booking.zip

Sorry, I will fix it soon.


Oleg126 Purchased

When will the theme be updated to the latest wordpress version? Thanks in advance

We update in the future. Best regards,

I have trouble with the metabox plugin



Uncaught TypeError: Cannot read properties of undefined (reading ‘AutocompleteService’) at map.js?ver=5.6.4:12:44 at map.js?ver=5.6.4:280:4

What can I do?

I have the correct api key on google maps, google maps places.

Hi I guess Metabox plugin conflicts with other plugins. Please deactivate the other plugins that are not required in CityTours theme and try again. Best regards,

Hi there, lovely theme you got here. I am setting up and have a few questions.

1. How can I get Transfers on the homepage, just like you have Tours and Hotels? 2. Can there be a option for customers to select one way or round trip for transfers? 3. Is it possible for me to set variable prices based on the number of persons doing a tour? For eg 1-4 persons $100 each additional person $50

Hi, 1. Please tell me more details about your question. 2. Unfortunately, CityTours theme has no such feature. 3. Unfortunately, CityTours theme has no such feature. Best regards,

Presale Question.

1. Can I have a link and login details to see the back-end and look around before buying?

2. Are the form fields for “Hotels” and “Tours” customizable and editable by admin to reflect how I want by booking form field to be arranged and show in front-end?

Thanks for your anticipated prompt response

Hi, Please login with the following credentials and check the backend. username: test password: test You can not customize the form fields for hotels and tours. Best regards,

Hi Thanks for providing the login details but please:

1, Where is the URL to Login to the backend as an administrator?

2. Why is it not possible for user to test the booking flow in the “Live Preview” for both Hotels and Tours and user will get to Booking/Payment page?

3. Why is user being returned to Homepage every time user try to book a tour or hotel?

Thanks for your anticipated prompt response

I am very interested in buying this theme, but I need to know if it is possible to adjust a minimum and maximum number of people in each tour.

Best regars


Hi, Thanks for your interesting. You can set the maximum number of people in the CityTours theme, but can not set minimum number of people. Best regards,

If we can’t establish the mime then it doesn’t work for me, it’s a shame because it’s an issue, if I could fix that it would be fantastic, also that in the transfers you can see the map of the points, the pick-up and drop points and the route, with that with that they would sell many plus.

Thank you.

when it will arrive an Update for this theme? starting having problem with the new version of wordpress etc

Hi, We will update the theme in the future. Best regards,

Hi i keep getting this message every time i try to upload a demo, can i get help please?

File is empty. Please upload something more substantial. This error could also be caused by uploads being disabled in your php.ini file or by post_max_size being defined as smaller than upload_max_filesize in php.ini.

Please create a ticket in https://c-themes.support-hub.io/ with your purchase code to get our support. Best regards,

Is this theme going to updated any time soon_

Hi, We will update the theme in the future. Best regards,

Hello I am developing a multiple hotel website and your plugin may interest me for it. Do you have a demo of the administration?

Please login test/test and test administrator. Best regards,

Hello! Thanks for the access to the administration. I am looking for something easier to manage for prices and room availability. Thanks, good theme design.

Hi, is it possible to remove View on map and the booking section on every tour? Thanks

Hi, Please edit /wp-content/themes/citytours/single-tour.php file. You can find the following code.
<aside class="col-md-4" <?php if ($is_fixed_sidebar) echo 'id="sidebar"'; ?>>
Best regards,


will you update and make some changes maybe litle more modern and speed optimation? since 3 years notting added or changed. if ı am not wrong you talked last year for some new updates but still notting happened and 1 year no update

Hi, We will update the theme in the future. Best regards,

Adding number of people / Nights / child. After updating the cart nothing is happening. It comes back to same option before. Cart update function is not working. I raised the ticket two days ago and even after 48 hours still waiting for the reply. Though you had mentioned your support response time is one day. Kindly update on urgent basis.

Hi, the reply is received but not done anything. The solution given is not working.It is almost 5 days since nothing is been done for solution rather than just asking the credentials. Request to solve the issue on priority basis

Still awaiting a reply from your support desk, more than 24 hrs has passed still no reply or solution provided from your end. Request you all to look into this issue on serious note and expedite the solution

Sorry for the late reply. We will reply on your ticket soon. Best regards,


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