In the sales description as in the demo, it implies that you can do things that later are a lie.
Help is of no use.
Tired of reading:
1) It is only an example, but it cannot be done.
2) I can't help you with that.
3) We may incorporate it in future updates. (These never come)
The integration system of your booking calendar and woocommerce is laughable.
Finished the customer service, I renew it and all the answers are:
1) I can't help you.
2) It cannot be done.
3) I can't refund the money, talk to Envato.
Recommendation: Buy another template.
If you don't like the theme, please create a refund request in https://themeforest.net/refund_requests/new
Absolut mess, most parts of the author design are made with wpbakery therefore its created mostly through wpbakery. When needing to change their own design because of a bug the response from the support is: "You made banner with WPBakery element. It is not from citytours theme" not guiding, no support at all
It was made by wpbakery element and we sent you screenshot how to config it.
If you don't like the theme, please ask refund request.