2428 comments found.
I have extended support and I cant open new ticket or reply the last ticket
Please try now, i just refresh your data and sent you a message on your old ticket. Thanks
Hello,
Can a guest submit ads, and at final step an account to be created automatically for him?
Thank you!
Thanks for showing interest in our theme. Right now user must need to login/register for Post an ad. But if you want post ad without registration then sure that will be possible with customization. Thanks
Two questions more, please..
Your theme supports pay per ads? Or just buying packages..
The theme is compatible, someway / somehow, with WP Backery? or just Elementor…
1. Yes we have Pay per post.
2. We have added our section in elementor, but if you want to build your custom page with WP Backery then sure you can create your custom pages with any page builder.
Thanks
Hi,
Can I show listings for a specific location for their category, like www.abc.com/category/location/
AND
Listing dedicated page www.abc.com/category/location/Listing-Title
Is it possible?
For some reason my cities don’t update if i add a new one. i added it just like you added cities.
Please contact at support. Thanks
Hello, a question… do you have the auction option? If you have it, it is possible to only leave the auction service active. I want my clients to be able to offer a product at auction.
https://joinwebs.ticksy.com/
Our team will help you. You can use Ads type to display auction.
Thanks
Unfortunately my support expired, I never used it for personal reasons, I’m just starting my project. It won’t let me send the support because it tells me that it expired.
Ok Try to use Ads type of send email at joinwebsinc@gmail.com
Thanks
Hello , please when a user reports an ad where do I find the reported ad list or is it sent by email ? Please advise. Thank you
I can’t find anywhere in the documentation how it works
This notification goes to admin email inbox. Thanks
Dear JoinWwebs, first of all, awesome theme, I have been customer for years , but unfortunately couldnt work on my project due to some circumstances. Now that I have begun I found something i need to know how to get it working…
I have the plugin gTranslate installed, working perfect on desktop view, but doesnt show on mobile. Its currently at the correct place in the menu, right side of contact button… how can i make it visible and working also for mobile?
Kind regards, PB
Thanks
why support don’t answer me?
You asked for demo link in ticket, link is provided there, also you can preview theme demo from here. demo.joinwebs.com/classiera/ thanks
how to VERIFIED ads owner?
Also admin can verify any user profile from WordPress dashboard by editing user profile. Thanks
How can I disable registration?
WordPress dashboard -> Settings -> General -> Membership -> Anyone can register.
Uncheck this option and save options.
For your questions and support please contact at support.
Thanks
HI this is a pre sale question: is it sending an email when a bidding prices gets out bided ??
Yes author will receive email notification. Thanks
Where can I go to change the font color for the “coming soon page”?
When trying to upload the plugin folder to wordpress. I get this error message “The plugin file uploaded is invalid because the zip file should have the plugin slug folder”. What do I have to do to fix this issue?
Thank you for the quick reply. I have just submitted a ticket.
Your ticket is solved please follow up on support ticket. Thanks
I just purchased this theme but when installing it into wordpress it is missing two files. Social Login WordPress Plugin – AccessPress Social Login Lite and Social Share WordPress Plugin – AccessPress Social Share. How can I fix this issue?
Please visit this support link.
https://joinwebs.ticksy.com/
Submit ticket on support with WordPress login info, we will install theme and plugins and will setup demo for you.
Demo installation is free.
Thanks
Are we allowed to edit the price plans?
Yes we have just added dummy plans you can edit or delete or add new plans. Thanks
Hi support team,
Can you please look and revert on this ticket id – 3399911?
It has been opened since June 24th.
Thanks for getting back with an workable solution for editing ads photo after publishing ads!
Cheers,
Sogard
This has been resolved now.
Cheers,
Sogard
Thanks
Question b4 buying 
1 – Can I approve payments automatically, without the need to “confirm” on Admin Panel? e.g. an user bought an ad pack and paid with credit card, the system immediately approves the payment and let’em post an ad.
2 – If i wanna give to my users, for example 5 free Ads PER MONTH, is it possible?
Thanks for showing interest in our.
1. We are using WooCommerce for payment, so you can use “Auto Complete WooCommerce Order” Plugin for auto complete order, when order will he confirmed then ads will be live.
2. In the start you can offer X number of free ads after that ads you need to setup these.
A) Set expiry for one month so when that ads will be expiry and deleted then user will have option to post more ads, or
Create a plan for Free Regular ads, and assign that plan to that user or Put Zero price for that plan so users can purchase that ads free of cost.
For more information you can contact at support@joinwebs.com
Thanks
Hi guys,
I am trying to add my locations but the plugin you noted in support videos is not available through the plugin library and the location section is not appearing under the post section as suggested in the second support video I watched.
I want to add states and towns in Ireland only. Ideally, I would like to use Google maps but I don’t seem to be getting anywhere. 
Also I am getting API error when I try to download plugins
Social Login WordPress Plugin – AccessPress Social Login Lite and Social Share WordPress Plugin – AccessPress Social Share
I downloaded the theme to ensure I had the latest copy just two weeks ago and installed but still receiving the same errors. Can you please advise?
Thanks for your help. Nikki
Locations I have now resolved. 
That’s great if your issue is fixed, if you still have any problem then contact at support. Thanks
I am getting API error when I try to download plugins
Social Login WordPress Plugin – AccessPress Social Login Lite and Social Share WordPress Plugin – AccessPress Social Share
Do you offer a set-up service? IF so can you tell me the cost and timeframe?
Contact at support or send email at support@joinwebs.com
Question please, regarding the custom fields, cant we inherit the custom fields like example “Car” Category there will be fields like Year, fuel type, ... etc. Cant we inherit those fields to the child categories like BMW or Toyota, or should we add each one of them manually?
https://youtu.be/CTL_vfuqK1A
Thanks
When trying to add an Ad in English language doesn’t appear in Arabic Language, How to solve it to be automatic post in both Language?
Thanks for using our theme, auto post in other languages is not a theme function.
You need to use any plugin for this like WPML or any other free plugin you can try.
Thanks
I already using WPML but supposed when I post an Ad to post it in both Languages, correct?
If you are using WPML then you also need to turn on automatic post creation, please contact at WPML support, they can help you regarding this. Thanks
How to turn on automatic post creation?
Contact at WPML support, that’s plugin related support. Thanks
I’ve tried all WPML solutions still have the same issue. Realy I don’t know how your theme don’t support that. I’m disappointed about your support and your cooperation. Please give me the solution to fix that!!!!
Please contact at support, our team will check your issue.
https://joinwebs.com/support/
Thanks
